Reporting to the Chancellor, this position oversees the development and application of policies and procedures that affect the student body in the areas of Enrollment Management and Student Services. The Vice President of Enrollment Management and Student Services facilitates the development and implementation of the College’s strategic enrollment management plan, promotes institution-wide recruitment, retention and completion of initiatives, and collaborates with faculty, staff, administration, student organizations, and community groups to ensure all students have access to all resources. Oversees leadership in the following areas of service: Admissions, Financial Aid, Student Life, Center for Educational Access, Enrollment Planning, Veterans’ Affairs, Registrar, and Enrollment Management Communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Creates, assesses, updates, and implements a Strategic Enrollment Management Plan that is data informed and aligns with the mission and vision of the college.
Defines enrollment management department objectives and ensures that they align with the mission and vision of ASU-Newport.
In collaboration with the enrollment management team, designs, executes and assesses a comprehensive annual recruitment and retention plan that includes outreach to conferences, exhibits, events, colleges and universities, diverse populations and cultural groups as well as strategic partnerships.
Leads all recruitment, retention, and completion efforts by creating innovative enrollment strategies to sustain and grow the enrollment numbers at ASU-Newport.
Works with campus leaders and faculty to determine the best placement methods for students in order to ensure success in their classes.
Develops fosters and promotes new opportunities with public and private sector entities. Works closely with the non-credit area of the College to convert non-credit students to credit students.
Ensures a comprehensive student life program. Ensures a welcoming, accepting, and fair campus environment.
Recommends, develops, and implements policies and procedures that promote student success.
Handles student issues related to complaints, conduct, and club activities. Monitors academic probation and dismissal.
Serves on Chancellor’s Cabinet to establish programs and policies that fulfill the mission and vision of the College.
Formulates and develops student personnel policies, rights to privacy and appropriate disciplinary procedures.
Oversees the counseling or advising of individuals and groups on matters pertaining to personal problems, educational and vocational objectives, social and recreational activities, and financial assistance.
Develops and monitors the budget of areas of responsibility.
Represents the College in community on matters pertaining to student programs and activities. Promotes respect for students, faculty and staff and recognizes initiative and excellence.
Ensures compliance with applicable Federal (e.g. Title IX), State and local laws, policies, and regulations in relation to Board and College policies, including reports as required in the areas of resource allocation and management systems.
Oversees grants that relate to student services and activities.
Maintains open communication with the Chancellor.
Serves on Committees and councils as directed by the Chancellor.
Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience with the current student information systems is preferred.
EDUCATION AND EXPERIENCE
Master's Degree (M. A.) or equivalent required; Doctorate preferred. Minimum of eight (8) years’ experience in education, higher education, school or public administration in a senior leadership role required. A combination of education and experience will be considered. Senior level experience in enrollment management required. Title IX Certificate or willing to obtain a certificate within one (1) year of employment required.
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Shares responsibility for the maintenance and upkeep of assigned facilities and monitoring of equipment.
Directly supervises administrators and support staff in the Student Affairs and Enrollment Management areas. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Ability to effectively present information and respond to questions from groups of students, faculty, administration, or the general public. The ability to speak clearly so others can understand your instruction.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. SUPERVISION RECEIVED Under general direction of the Chancellor working from policies and general directives. Rarely refers specific cases to supervisor unless clarification or interpretation of the organization's policy is required.
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the work operations of a group of employees.
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of small organizational component and the organization's customers.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use office equipment (desktop/laptop computer and software).
CONTACT WITH OTHERS
Regular contacts with students, parents, and community leaders. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Regular contact with other university employees at all levels within the organization.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Title IX Certification
SOFTWARE SKILLS REQUIRED
Advanced: Banner Intermediate: Campus Nexus Student and Test registration software Basic: Alphanumeric Data Entry, Database, Presentation/PowerPoint, Spreadsheet
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand; frequently required to walk, sit, use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to climb or balance.
The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision.
Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines.
There are no harmful environmental conditions that are present for this position. Some equipment may be hazardous.
The noise level in the work environment is usually low to moderate.
EQUAL OPPORTUNITY EMPLOYER
Arkansas State University-Newport does not discriminate on the basis of color, sex, sexual orientation, gender identity, race, age, national origin, religion, marital status, veteran status, genetic information, or disability in any of its practices, policies or procedures. This includes, but is not limited to, employment, admissions, educational services, programs or activities which it operates or financial aid.