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Assistant Director of Information Technology

Employer
Unity College
Location
Maine, United States
Salary
Salary Not Specified
Posted Date
Jul 15, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
Employment Type
Full Time
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The Technical Institute for Environmental Professions:

Unity College created the Technical Institute for Environmental Professions because many entry-level jobs are going unfilled due to a lack of skilled workers. Those who do possess the skills and education are burdened with excessive debt. So, we built an alternative to costly degree programs by offering short-term credentials such as certificates and Associate degrees all at a lower cost. These programs offer quicker and less expensive entryways into the workforce for first-time employment, career changers, and individuals looking to upskill. Short-term programs can also serve as stepping-stones to more advanced and technical opportunities. By narrowing our focus, this new institute will deliver the specialized training that leads to well-paying jobs in high-demand industries.

About Unity College:

For more than fifty years, Unity College has been preparing the next generation of environmental professionals and leaders to successfully face real-world challenges. With environmentally focused degrees, Unity College offers affordable and accessible Associate degrees, Baccalaureate degrees, Masters degrees, certificates, and non-degree courses through a variety of modalities including hybrid, in-person, hyflex, and online.

Our Mission:

Through the framework of sustainability science, Unity College provides a liberal arts education that emphasizes the environment and natural resources. Through experiential and collaborative learning, our graduates emerge as responsible citizens, environmental stewards, and visionary leaders.

The Position:

Reporting to the Director of Information Technology, the Assistant Director of Information Technology provides leadership, planning, managerial, and operational oversight for all hardware, and vendors related to the Technical Institute for Environmental Professions (TIEP).

The Assistant Director of Information Technology is responsible for the delivery of high availability of all TIEP infrastructure services including network architecture, network and access point security services, backup systems, vendor management, and failover capabilities. In this role they will also oversee System & Support Admin staff dedicated to TIEP. The Assistant Director of Information Technology partners with other staff and faculty, at all levels of TIEP, is responsible for delivering effective IT services based on industry best practices to students and employees in support of teaching, student learning, administrative processes, research, outreach, etc.

The Assistant Director of Information Technology will work with the Director of Technology and TIEP leadership on related strategic TIEP efforts including hi-flex teaching, learning, and working; marketing and student recruitment; student success and retention; vendor and consortia management; and strategic planning as assigned.

Full job description provided at time of interview.

Key Responsibilities:
  • Provides coordination, operation and day-to-day management of the IT Operations for TIEP in support of the Colleges mission.
  • Explores and assesses new and emerging technologies that will provide a technology rich environment that meets the needs of todays diverse employee and student populations, as well as providing technologies and information systems that afford strategic advantages for TIEP.
  • In partnership with the Director of IT, develops, proposes, implements and maintains effective policies and practices; ensuring access, security, and usage are in accordance with College policies, applicable laws and best practices.
  • Maintains effective working relationships with TIEP academic and administrative personnel, serving on appropriate task groups to represent IT, and functions as a spokesperson and technology expert on matters related to information and learning technologies.
  • Works as an adaptive leader with skills to supervise and manage IT personnel, budgets, equipment, and facilities effectively, efficiently and strategically.
  • Manages risk to the institution via logical, virtual, and physical security controls.
  • Ensures the continuous delivery of IT services for TIEP through the oversight of service level agreements with vendors and monitoring of IT systems performance to ensure the continuous functioning of mission critical operations.
  • Plans, designs, purchases, implements, maintains and supports (directly or indirectly):
    • All information systems and services.
    • All wired, wireless and voice networks and network services for TIEP.
    • All classroom audio-visual systems.
  • All computer systems and devices assigned to TIEP.
  • Provides prioritized technical support and training resources as appropriate.
  • Recruits, supervises, and evaluates TIEP IT operations department staff and work-study personnel. Provides regular evaluation of employees, and manages in alignment with College and TIEP policies; leads and supports growth and professional development of department employees.
  • Manages TIEP strategic infrastructure plan items and infrastructure disaster recovery plans.
  • Pro-actively communicate challenges, successes, and failures with leadership.
  • Other duties as assigned
Required:
  • Bachelors degree in business, technology, or other field appropriate to the work assigned or equivalent experience.
  • Minimum of five years progressively responsible information technology administrative and supervisory experience.
  • Demonstrated proficiency in multiple technology disciplines, such as: applications development, cloud applications support, database administration, networking, server virtualization, VoIP, and Microsoft 365.
  • Demonstrated successful management and leadership experience with the ability to lead a team of IT professionals in a professional service provider environment.
  • Demonstrated ability to effectively communicate with the president when needed.
  • Experience in administrative project planning and management; systems design, implementation and production processing; client problem resolution and troubleshooting; systems design and analysis.
  • Experience managing and working with relational database management systems and with complex ERP level systems.
  • Experience managing and working with Active Directory and LDAP environments.
  • Experience managing and working with cloud environments, including SaaS and Microsoft 365/Azure. Experience with Salesforce, CAMS and other educational-related software is helpful.
  • Ability to develop batch automation scripts using PowerShell or similar scripting languages.
  • Ability to research, plan, develop and implement projects and initiatives.
  • Excellent oral and written communication skills; Customer service oriented.
  • Supports the development of infrastructure and department budgets.
  • Ability to understand and produce spreadsheet-based budget and reports; have an understanding of basic account principles and processes.
  • Ability to explain and execute complex tasks.
  • Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous and well poised.
Work Schedule / Availability Requirements

Work hours are specific to the requirements of this position and can include days, evenings, and weekends. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the Colleges needs. Although Unity College employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity College location.

Physical Demands

While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications.

Location: Pineland Farms, New Gloucester, Maine

Just a half hour from Portland, Unity College Headquarters, Unity College Distance Education, The Technical School for Environmental Professions (opening in 2022), and the School of Environmental Business & Sustainable Ventures are based at the Pineland Farms campus. The facilities are within easy access to one of the fastest-growing cities for startups in the country.

Benefits:

Unity College offers a comprehensive and competitive compensation and benefits package for its faculty and staff. Benefits for eligible employees include:
  • Paid holidays
  • Paid time off
  • Medical
  • Dental
  • Short- and Long-term disability
  • Life Insurance
  • Flexible work benefit eligible
  • Vision
  • 403B




At Unity College, we don't just accept difference we celebrate it, we support it,
and we thrive on it for the benefit of our employees, our students, and our community.
Unity College is proud to be an equal opportunity workplace and is an affirmative action employer.


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