Lead Administrative Assistant

Position Details

Position Information

Requisition Number

S1678P

Home Org Name

Clinical Sciences

Division Name

College of Veterinary Medicine

Position Title

Lead Administrative Assistant

Job Class Code

DB02

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

The College of Veterinary Medicine at Auburn University — one of the nation’s oldest and most well recognized veterinary teaching and research programs — is seeking to fill the Lead Administrative Assistant position at its Bailey Small Animal Teaching Hospital. The Small Animal Hospital, one of the largest and most technologically advanced teaching and referral hospitals in the country, includes a nationally and internationally recognized faculty along with 13 clinical services, providing state-of-the-art care for more than 13,000 companion animal patients per year.

The Lead Administrative Assistant will perform a variety of high-level and complex administrative support duties for the Veterinary Teaching Hospital . Reporting to the Client Services Manager, this position will have operational oversight of administrative support functions, which includes maintaining workflows and addressing service issues.

About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.

Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more!
Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn .

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions

• Front-desk operations, including opening records, making appointments, taking payments, and basic cashier duties.
• Maintaining the client scheduling system.
• Communicating with hospital technicians, clinicians, and clients.
• Managing a multi-line phone switchboard, delivering phone messages as appropriate.
• Ensuring records accuracy, and maintaining records retention process.
• Communicating hospital services as well as the policies and procedures of the Auburn University Veterinary Teaching Hospitals.
• Training staff on administrative operations.
• Collecting and analyzing data.
• Other duties as assigned.

Minimum Education and Experience

Education Level

High school diploma or equivalent

Field of Study

Years of Experience

6

Area of Experience

Experience in administrative support services. A degree may be used to substitute years of experience.

Requirements for Additional Job Levels

Alternate Minimum Education and Experience (If available)

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Knowledge of office procedures and practices.

The selected candidate should be collaborative, ethical, capable of handling confidential information, punctual, highly organized, and have the ability to multi-task.

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Desired Qualifications

Supervisory experience in a similar environment.

Posting Detail Information

Salary Grade

29

Salary Range

$30,150 - $41,700

Job Category

Office/Administrative Support

Working Hours if Non-Traditional

M-F 7:30 a.m. - 4:30 p.m. with some flexibility required

City position is located in:

Auburn

State position is located:

Alabama

List any hazardous conditions or physical demands required by this position

Posting Date

07/13/2022

Closing Date

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/29584
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation
2. Other
3. Other Documentation
4. Other Documentation (2)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
   • LinkedIn
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other
2. * Do you have a high school diploma or equivalent?
   • Yes
   • No
3. * Do you have 6 years of experience in administrative support services OR a degree to use in lieu of years of experience?
   • Yes
   • No