Associate Director - Global Network Pathways
- Employer
- Northeastern University
- Location
- Massachusetts, United States
- Salary
- Salary Not specified
- Date posted
- Jul 13, 2022
View more
- Position Type
- Faculty Positions, Business & Management, Other Business & Management
- Employment Level
- Executive
- Employment Type
- Full Time
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Associate Director - Global Network Pathways
About the Opportunity
With supervision from the Director of Global Network Pathways, the Associate Director (AD) of Global Network Pathways is responsible for the successful delivery of the NU in and NU Bound Program at our Oakland campus. The AD ensures that program goals and design are implemented as intended. They are accountable for program operations, ensuring that all partnership agreements, promises, commitments and obligations are fulfilled. They proactively collaborate with global campus partners, as well as with colleagues in Education Innovation and across Northeastern University to continuously improve the quality of program operations, co-curricular and extra-curricular programming, and student services.
The position is responsible for ensuring that students are well prepared for their NU in/ Bound experience. The AD trains and manages the onsite staff and/or coordinates with global campus partners managing onsite staff, where applicable, and ensures that student well-being, community-building, and learning standards meet Northeastern's expectations. This position oversees emergency response for NU in/Bound and is the first point of escalation from sites. The AD will escalate issues, concerns, and questions to the Director Global Pathways as needed.
The AD should have a working knowledge of college student life, place-based learning, student development theories, and academic program administration. This position requires significant interaction with Education Innovation teams, academic departments, institutions, organizations, students, parents, faculty, and other individuals both on and off campus in a fast-paced environment. As such, the Associate Director should possess excellent problem solving, communication, and organizational skills with strong attention to detail. Additionally, this position demands a significant amount of patience, flexibility, and initiative.
The position is expected to travel to conduct trainings, site visits, attend, facilitate, and or prepare meetings or conferences domestically and internationally.
The AD may supervises a team of Program Liaisons who in turn supervise on-site staff.
Qualifications:
- Bachelor's degree plus 4-6 years of academic administrative
experience required or Master's degree plus 2+ years of academic
administrative experience.
- 2- 5 years of higher education administrative experience or
equivalent required.
- Experience working with students is required. Advising
experience is preferred.
- Working knowledge of student life and student mobility
required.
- Minimum 2 years supervisory experience managing part-time and
full-time experienced and entry-level staff required. Experience
managing remote staff preferred.
- Proven ability to approve and manage budgets for line-item
expenditures required.
- Ability to work well with limited supervision, both
independently and in a team environment, required.
- Customer service and event planning experience
required.
- Strong oral and written communication skills
required.
- Excellent intercultural communication skills required. Proven
ability to positively engage people from diverse cultural and
linguistic backgrounds.
- Strong interpersonal skills, sufficient to inspire others and
to work effectively and collaboratively with students, faculty,
staff, alumni, and other stakeholders required.
- Professionalism and collegiality; ability to interact with
global partner representatives, faculty, and students in a highly
professional manner with an understanding of protocol and
confidentiality required. Must effectively represent the university
to outside institutions and universities.
- Excellent problem-solving and strong analytical skills with
demonstrated ability to strategize, prioritize, and multi-task to
meet goals and deadlines in a fast-paced work environment
required.
- Sharp critical thinking skills, ability to exercise sound
judgment and discretion, and ability to make decisions in a timely
manner in high-pressure situations required.
- Strong organizational, project management, administrative, and
computer skills required.
- Proficiency in Microsoft Office software required. Familiarity
with Salesforce, Terra Dotta, and student record systems (e.g.,
Banner) preferred.
- Proficiency in languages other than English preferred.
Position Type
General Administration
Additional Information
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Oakland-CA/Associate-Director---Global-Network-Pathways_R106869 jeid-77c044023ac99e438488a7b837956976
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