About the Opportunity
About the D'Amore-McKim School of Business:
Founded in 1922, the D'Amore-McKim School of Business at
Northeastern University offers a unique model of business education
that purposely blends innovative classroom learning with real-world
business application. At the undergraduate level, both the BS in
Business Administration and the BS in International Business
programs offer students the opportunity to develop into highly
motivated business leaders. Graduate students and corporate
learners can choose from several different certificate and
full-time and part-time MBA and MS programs designed to enable
motivated professionals to accelerate their success in business.
The school is committed to embedding a global mindset into all of
these programs, as well as in its research and outreach
The Academic Advisor in the D'Amore-McKim School of Business
provides student-centered guidance to undergraduate Business majors
regarding college and university policies, course selection,
preregistration, registration, and co-op scheduling. The Advisor
will provide academic coaching to enhance student engagement,
academic progression and retention. The Advisor serves as a liaison
between university administrators, students, parents, faculty,
staff and others regarding students' academic success. This
individual will be in frequent communication with offices across
the University to support student success. The Advisor utilizes a
variety of university systems to advise the student. Due to the
complex issues that can arise, a high emphasis is placed on
confidentiality and privacy. The Advisor needs to be familiar with
and adhere to applicable guidelines laid out by ADA, FERPA, SEVIS
and other state, federal, University and College regulations.
Academic Advisors guide an assigned caseload of students and work
in a team-based model. The Advisor is expected to successfully
manage student demand during high traffic times. The Undergraduate
Programs Office and the D'Amore-McKim School of Business as well as
Northeastern are fast-paced, innovative environments.
The Advisor will assist with new-student orientation sessions and
participate in recruitment activities as needed. Facilitating
events and workshops that contribute to the student experience is
an expectation of the Academic Advisor. The Academic Advisor will
be involved with special events hosted by the Undergraduate
Programs Office. Work hours include some evenings and
Master's degree required, preferably in counseling, human services
or higher education (or equivalent experience advising in a
college/university setting.) A minimum of 3 to 4 years of work or
educational experience; preferably in higher education. Must enjoy
working with students and helping guide them through their
academics to graduation. Experience working with the following
systems is a plus: Course Catalog, Degree Audit Reporting System
(DARS), Faculty Advisor Communication Tool (FACT), Banner,
SalesForce, EAB Navigate, Self-Authored Integrated Learning (SAIL)
The successful candidate will:
- Have excellent computer (Excel and Word), written and oral
- Have demonstrated counseling ability utilizing development
theory to create a student-centered academic environment.
- Be detail-oriented and have the ability to work with
- Have the ability to keep calm under pressure.
- Be able to communicate and interact effectively with diverse
backgrounds and across multiple levels.
- Possess good public speaking and presentation skills.
- Demonstrate qualities that facilitate collaboration in a
- Value and provide confidentiality around complex issues and
have the ability to determine appropriate levels of communication
around sensitive information.
- Effectively set goals, multitask and manage time.
- Display self-motivation and initiative.
- Be motivated to gain a broad knowledge base of the portfolio of
academic programs offered.
Documents to Submit:
Northeastern University is an equal opportunity employer, seeking
to recruit and support a broadly diverse community of faculty and
staff. Northeastern values and celebrates diversity in all its
forms and strives to foster an inclusive culture built on respect
that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
To learn more about Northeastern University's commitment and
support of diversity and inclusion, please see
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Academic-Advisor_R105504-2