PROGRAM ASSISTANT (Academic Affairs)
San Jose/Evergreen Community College District
Close/First Review Date:
San Jose City College
The Program Assistant (Academic Affairs) reports to the Vice
President of Academic Affairs at San Jose College. The work
schedule is 9.5 months per year; 27.5 hours per week; Monday -
Friday; 10:30 a.m. - 5:00 p.m.
This position is represented by CSEA (California School Employees
Association), Chapter 363.
Under the direction of an assigned administrator, performs a wide
variety of program-related clerical, operational, and service
activities related to programs serving a targeted population, where
the identification of students and/or eligibility for program and
the verification of continued eligibility are necessary. General
supervision is provided by supervisory or management personnel.
Functional direction may be provided by academic personnel.
DUTIES AND RESPONSIBILITIES
1. Assist in developing, monitoring, coordinating, and improving a
specialized college, grant or categorically funded program
providing supportive services.
2. Provide liaison support for students with faculty, staff, and
mentors relative to program functions, goals and objectives.
3. Provide information and assistance to students and potential
students regarding program requirements and services. Assist with
the intake process.
4. Make recommendations on the eligibility or continued
participation of students in the program, using prescribed
regulations or requirements, as necessary.
5. Assist students with various college and outside agency
procedures such as registration, completion of forms and documents,
and identification of mentors.
6. Provide students with specific program resources such as
mentors, interpreters, and tutors. Coordinate services with and
refer students to other college staff, programs and to community
mentors or support agencies.
7. Maintain program accounts and perform regular bookkeeping
activities pertaining to the financial reporting and documenting of
assigned program. Assist in developing and monitoring the program
budget and expenditures.
8. Confer with students regarding academic and vocational concerns.
Recommend contact with advisors, mentors, or counselors as
9. Collect, compile, and assemble statistical data on program
activities and participation from a variety of sources for
completion of forms, the preparation of various files, and activity
statistics. Identify and resolve discrepancies.
10. Prepare and maintain students' confidential records and files;
compose and type correspondence, memoranda and statistical
materials; assist in preparing reports and budgetary estimates;
11. Assist in the development and dissemination of relevant program
12. Maintain a master calendar for program staff and make
appropriate travel and meeting arrangements.
13. May oversee the work of student workers and program
14. Assist in the recruiting and orientation of mentors.
15. Perform other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
1. Basic functions and programs of a community college or similar
2. The needs and sensitivities of special and disadvantaged student
3. Governmental, community and social services organizations and
4. Applicable state and federal laws, regulations and
5. Accounting and bookkeeping methods and practices.
6. Office administrative practices and procedures including filing
and the operation of standard office equipment which includes
personal and on-line computers and appropriate application
Skills and Ability to:
1. Learn, apply and explain relevant laws, regulations, policies
2. Handle sensitive matters with diplomacy and tact.
3. Work with a significant degree of independence in carrying out
assigned duties and schedule work to effectively meet deadlines and
4. Exercise sound judgment within established guidelines.
5. Prepare clear, concise and complete reports and other written
6. Monitor and help prepare a program budget.
7. Type at a rate of speed necessary for effective job
8. Apply language skills to read and interpret documents such as
operating and maintenance instructions, procedure manuals and
governmental regulations; write routine reports and correspondence;
and speak effectively before groups of students or employees of the
9. Apply mathematical skills to add, subtract, multiply and divide
using whole numbers, common fractions, and decimals; convert from
one unit of measure to another; compute rate, ratio and
10. Utilize reasoning to resolve practical problems, and deal with
a variety of concrete variables in situations where only limited
standardization exists; interpret a variety of instructions
furnished in written, oral, diagram or schedule form.
11. Effectively communicate and interact with persons of diverse
backgrounds and abilities.
12. Establish and maintain cooperative working relationships with
those contacted during the course of work.
EDUCATION AND EXPERIENCE
1. Associate’s degree or equivalent from a two-year college or
2. Six months to one year related experience and/or training.
1. Bilingual abilities, desirable.
District’s Diversity Requirements
- Demonstrated sensitivity, knowledge and understanding of the
diverse academic, socioeconomic, gender identity, sexual
orientation, cultural, disability, and ethnic background of groups
historically underrepresented, and groups who may have experienced
- Success integrating diversity as appropriate into the major
duties outlined in the job description and in the duties listed in
the District’s hiring policy; or demonstrated equivalent
transferable skills to do so.
$28.41 - $34.63 Hourly Salary (Range 75: Classified Salary Schedule
Fiscal Year 2022-2023). Starting placement is generally at Step
Excellent fringe benefit package includes a pension, medical,
dental, vision, EAP (employee assistance plan) and life insurance
for employee and eligible dependents, and income protection.
Voluntary plans include supplemental life insurance, Flexible
Spending Accounts, 403b and 457 Deferred Compensation Accounts.
Classified employees also receive vacation, 12 sick leave days and
19 paid holidays.
To be considered for this position please visit our web site and
apply on line at the following link: https://sjeccd.peopleadmin.com/
About San Jose/Evergreen Community College District
The District is represented by dedicated and talented employees who
are passionate about providing our student population with the best
educational experience possible. The District recognizes that
cultural diversity in the academic environment promotes academic
excellence; fosters cultural, racial and human understanding;
provides positive roles models for all students, and creates an
inclusive and supportive educational and work environment for its
employees, students, and the community it serves.
As of fall 2017, with enrollment of approximately 18,500 per
semester, and an extremely diverse student population
(Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific
Islander 32%, American Indian/Native American 0.5%, White/Caucasian
11%) attaining educational goals reflecting 45% - AA Degree and
Transfer to a 4-Year College/ University, the District’s emphasis
on student success makes it a recognized educational leader in the
The District encourages a diverse pool of applicants to serve as
colleagues to an existing diverse group of managers, supervisors
and confidential staff consisting of 29 % Hispanic/Latino, 13%
Asian/Pacific Islander, 7% Black/African American, 23%
White/Caucasian, and as well as encouraging applications from all
qualified, outstanding applicants.