Reporting to Director of Admissions Operations, provides logistical
and administrative support for admission communications and
marketing, plus supports application processing, campus visitor
activities, and all other annual recruitment and enrollment work of
the Admissions Office.
Washington and Lee University actively promotes a dynamic and
inclusive environment that allows students and employees of
multiple backgrounds, cultures, and perspectives to learn, work,
and thrive together. Successful candidates will contribute to that
environment and exhibit potential for excellence in their areas of
- Provides logistical and administrative support for admissions
communications and marketing in collaboration with the
communications team and director of admissions marketing. Duties
include monitoring marketing calendar, engaging with division and
Communications partners, record keeping, trouble-shooting, and
executing all aspects of in- and outbound mailings. Specific tasks
include: engage with mail shop accounts; ensure accuracy and
delivery of mail lists; coordinate workflows for year-round
prospect and applicant mailings, including their timing, layout
& proofreading, print merging, and archiving; coordinate with
campus partners in Communications, information technology,
Facilities, mail and print shop; coordinate final checks and
mailing of admission decision letters and multiple mailings to
45,000 prospective students annually.
- Manages logistics (including ordering, storage, and inventory
control) for all admissions publications, mailing supplies, and
- Develops and maintains a working knowledge of admissions CRM
(Slate by Technolutions) to perform all phases of application
management including processing digital and US mail, managing data
verification, materials scanning, data entry, management of
application materials, and related in- and out-bound
- Develops a working knowledge of and serves as a technical
liaison and use advocate for office collaboration management
software: Microsoft Teams, Planner, and Box.
- In cooperation with admission colleagues, monitors and
coordinates the activities of work study students and summer
interns, including hiring, training and oversight via student
information system (Workday).
- Answers admissions phone line and functions as primary manager
of the high-traffic admissions email account. Provides consistent,
high-quality, first-line customer service to prospective students,
parents, high school counselors, alumni, and visitors.
- Participates as a member of the operations team in support of
all office functions, primarily campus visit-related, for example,
staffing the reception desk, scheduling campus tours, group
information sessions, and interviews.
- Provides general administrative support for associate directors
- Other duties as assigned.
M-F, 8:30am - 4:30pm. Occasional night and
weekend hours are required.
High school diploma plus three years of administrative support
experience, or a combination of education and experience from which
comparable skills are acquired. Associate’s degree preferred.
Previous experience in an academic setting is preferred. Must be
skilled in the use of Microsoft Office products and facile with
technology in general. Possesses excellent proofreading, grammar,
and spelling skills, is organized and detail-oriented, and has the
ability to multi-task. The ability to communicate and interact
effectively in a professional and courteous manner with faculty,
staff, and students, is essential. Demonstrated good judgement and
the ability to handle confidential and sensitive information
required. Top candidates will have the capacity to work
collaboratively as well as independently. Curiosity, initiative,
energy, versatility, and responsibility are highly valued in this
Review of applications will begin immediately and continue until
the position is filled. Resume and cover letter are
Upload both required documents to the Resume/CV
upload section of the application. You will be asked to provide
names and contact information for three professional
External Applicants: Application instructions for external
applicants are located on the jobs.wlu.edu or here
Current W&L Employees: Apply from your existing Workday
account. Instructions are located at jobs.wlu.edu or here
- Fingering: Picking, pinching, typing or otherwise working,
primarily with fingers rather than with whole hand or arm as in
- Grasping: Applying pressure to an object with the fingers and
- Repetitive motions: Making substantial movements (motions) of
the wrists, hands, and/or fingers.
The worker is not substantially exposed
to adverse environmental conditions.
Types of Work:
Sedentary work: Exerting up to 10 pounds of
force occasionally and/or a negligible amount of force frequently
or constantly to lift, carry, push, pull or otherwise move objects,
including the human body. Sedentary work involves sitting most of
the time. Jobs are sedentary if walking and standing are required
only occasionally and all other sedentary criteria are met.
Non-Exempt, Full Time, Benefit Eligible
$19.58 - Pay Commensurate with Experience
The university requires employees to become fully vaccinated for
and new employees must provide proof of at least their
first shot prior to the first day of employment. Boosters are
required. Individuals may seek a medical or a religious exemption
to the vaccination requirement.