Assistant, Survey and Project Management

The Survey and Project Management Assistant will assist with managing the projects and reporting that support the work of the Institutional Research department. This includes, but not limited to, the planning process, program/unit review process, course evaluations, institutional surveys. The Survey and Project Management Assistant is expected to maintain an advanced understanding of internal and external reporting requirements, College operational guidelines and policies, and GTCC's data management systems. This person works under limited supervision and must exercise initiative and independent judgment in setting priorities and carrying out all assignments for Institutional Research-related projects within the portfolio. This individual must be able to work effectively with individuals at all levels within the college and serves as a liaison with a wide variety of groups in the college: staff and college leadership. These contacts require tact, discretion, diplomacy, and good judgement.

The person in this position will coordinate the administration of online campus wide surveys, including course evaluations. The incumbent will assist faculty and staff in research design for survey projects and implement all phases of the survey process. This includes developing and maintaining online survey instruments, administering the surveys, conducting appropriate analysis, monitoring the results, and reporting on results. The incumbent will work directly with IR staff and clients.

The Survey and Project Management Assistant provides specialized support for all course evaluation, survey, planning, and program/unit review projects. This person is expected to maintain and collect activities required for campus-wide institutional effectiveness. This entails maintaining the reporting calendar for program review and annual planning, updating forms to reflect changes, communicating deadlines and reminders of due dates, tracking the accurate and complete compilation of required documents from various departments and divisions; and preparing institution-wide reports.

Additionally, the Survey and Project Management Assistant may compile data required for regular reporting to the state and federal government, accrediting organizations, and grant activities; respond to ad hoc requests coming to Institutional Research; and provide routine institutional reporting.

The position is responsible for frequent handling of confidential data and must maintain compliance with FERPA and other applicable laws and regulations. As such, the position is held to the highest ethical standards in supporting decision-making across the College.

Education Required:

• Bachelor's degree or higher from an accredited university with either a strong analytical/quantitative component (e.g. educational/social science, business administration, STEM) or business administration, project management focus

Or

• Bachelor's degree from an accredited university with five years of experience in Project Management, Institutional Planning, Program Review, or Surveys

Education Preferred:

• Advanced coursework beyond bachelor's level with a strong quantitative component (e.g. educational/social science, business administration, STEM) or business administration, project management focus

Experience Required:

• Three years of directly related professional experience including providing project management support for projects with many contributors or administrative assistance and/or institutional planning and program review.
• Experience with survey design and analysis.
• Demonstrated intermediate skills in MS Office Excel and Word (determined by pre-employment testing).

Experience Preferred:

• More than three years of directly related professional experience.
• Two or more years of experience in a post-secondary institution.
• Experience working with Institutional Effectiveness software for program review, service review, and planning.
• Experience with Entrinsik Informer and Ellucian (Datatel) Colleague, or similar business intelligence and ERP systems.
• Knowledge of SACSCOC Institutional Effectiveness requirements.
• Experience working with SAS or SAS Enterprise Guide
• Knowledge of higher education reporting requirements.

https://gtcc.peopleadmin.com/postings/6357