The Coordinator of International Student Services and Compliance manages Northern State University’s international exchange partner relationships and agreements, international exchange student recruitment, and the maintenance of international student records and files. Responsible for full compliance with all aspects of the Student and Exchange Visitor Information System (SEVIS), the Coordinator serves as Designated School Official (DSO) and will manage a portfolio of immigration casework. This includes the tracking and maintenance of student records within the SEVIS and requires specialized knowledge for the understanding and application of federal regulations, academic policies, and procedures.
The Coordinator is also responsible for advising international students, staff, faculty, and program participants on program content, policies, procedures, and activities while interpreting and applying rules and regulations specific to the operations of the program. Advises international students on employment, health insurance, academics, and maintaining SEVIS status. Develops and oversees all aspects of support services for NSU’s international population, including orientation, support activities, programming, cultural trips, and Friendship Family Program. Serves as a coordinator and liaison for international student organizations. The individual in this position may be required to travel nationally and internationally. Must possess excellent interpersonal communication skills (both written and verbal), demonstrate and model professionalism working with students, all levels of university leadership, and faculty. Strong customer service, organizational, and presentation skills, strong initiative abilities, and must be able to work both independently and as part of a team.
Required Education and Experience • A Bachelor’s degree in a relevant field with one (1) year of work professional experience. • Experience as a Designated School Official (DSO) with a working knowledge of Student and Exchange Visitor Information System (SEVIS) procedures and legal requirements of international students and hosting institutions. • Experience interpreting and applying federal immigration laws and regulations. • Experience exercising discretion and independent judgment in making informed decisions in complex situations. • Experience working with complex organizational processes and procedures. • Demonstrated aptitude for learning, interpreting, and disseminating highly technical information, regulations, and procedures. • Excellent organizational skills and attention to detail. • Demonstrated strong interpersonal, verbal, and written communications skills. • Experience working with international students and diverse populations within an intercultural context. • Demonstrated ability to plan and deliver professional presentations.
Preferred Education and Experience • Experience living or studying abroad. • Knowledge of trends in international student exchanges and emerging student markets. • One or more years of academic advising experience, preferably international advising. • Ability to develop, organize, facilitate and evaluate programs. • Experience with international student documentation and related paperwork. • Fluency in a second language is strongly preferred to successfully communicate with the international student population.