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Learning Commons Managing Associate - Supplemental Instruction

Employer
Tarrant County College
Location
Texas, United States
Salary
Salary Not Specified
Posted Date
Jul 1, 2022

View more

Position Type
Faculty Positions, Education, Instructional Technology & Design, Professional Fields, Vocational & Technical Fields, Administrative, Academic Affairs, Instructional Technology & Design (Campus), Librarians & Library Administration, Business & Administrative Affairs, Other Business & Administrative Affairs
Employment Type
Full Time
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Posting Details

Please view posting details below. To apply to this posting, please click the link above.

Position Information

Job Title

Learning Commons Managing Associate - Supplemental Instruction

Posting Number

F004773

Position Status

Full Time

Assignment Length

This field only applies to Faculty

Grant Funded

No

Category

APT

Class Code

15

Pay Rate

Commensurate with education and experience.

Location

Trinity River

Department

TR Academic Affairs

Job Summary

Reporting to the Dean of Learning Commons, the Learning Commons Managing Associate-Supplemental Instruction oversees and manages the day-to-day operations of one (or more) section(s) of the Learning Commons (LC). They ensure that the primary focus of all employees is customer service in order to maximize student success. The incumbent will also be responsible for providing excellent student support, including face-to-face customer service, on a regular basis. The Learning Commons Managing Associate is responsible for training, supervision, and overall performance of employees in their section.

Primary Duties and Responsibilities

Performance Requirements*
  • Supports the strategic objectives of Directors and the Dean of the Learning Commons
  • Creates and implements training for assigned employees
  • Designs and implements sound operational policies and procedures for the Learning Commons
  • Evaluates the effectiveness of operational policies and procedures
  • Recommends purchases and monitors expenditures for items suited for assigned area(s), including multiple learning labs
  • Develops instructional objectives, plans, and assessment tools for the area of responsibility
  • Maintains inventory records and accurate accountability for all supplies, materials, equipment, and software computer packages in multiple labs
  • Provides excellent customer service as primary contact for patrons of the Learning Commons
General Supervision and Management
  • Supervises and manages LC Associates and Senior LC Associates as well as other employees in the assigned area(s)
Service Excellence
  • Participates on behalf of the College in external community organizations and associations
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
  • Completes all required training and professional development sessions sponsored through the Tarrant County College ( TCC ) Institute
  • Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
  • Supports the mission, values and 3 goals and 8 principles of the College
Supervision
Works under the general supervision of the Dean of Learning Commons

*Performs other related tasks as required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications
  • Bachelor’s degree
  • Three (3) years of working experience related to the Essential Performance Requirements
  • One (1) year’s experience supervising (e.g., managing, evaluating the performance of others)
Preferred Qualifications
  • Master’s degree
  • Experience developing educational promotional materials
  • Experience planning, publicizing, and implementing a variety of programs
Knowledge, Skills and Abilities
  • Ability to work effectively in a collaborative environment and a setting that is diverse and urban
  • Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
  • Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
  • Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
  • Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
  • Skilled in excellent customer service and interpersonal skills with diverse populations
Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Posted

07/01/2022

Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact

Jeana Moralez

*

jeana.moralez@tccd.edu
Applicant Documents
Required Documents
  1. Resume / Curriculum Vitae
Optional Documents
  1. Cover Letter
  2. Unofficial Transcripts
  3. Certification / License
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