Administrative Assistant- LLP

Employer
Virginia Commonwealth University
Location
Virginia, United States
Salary
Salary Not Specified
Posted Date
Jul 6, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Other Business & Administrative Affairs, Student Affairs, Residence Life, Student Activities & Services
Employment Level
Administrative
Employment Type
Full Time


Typical Duties

•Provide clerical and administrative support and services for assigned Residential Life & Housing and Living Learning program staff positions – Hall Director(s), Assistant Hall Director(s), and Assistant Director(s), Staff, and Director.
•Ensure callers and visitors to the office are greeted courteously and are provided with accurate and appropriate answers to complex questions about departmental policy, procedures, and facilities.
•Facilitate Residential Life & Housing’s administrative processes (keys and paperwork audits)to provide safe, inclusive, and well-maintained facilities to ensure a resident-centered approach.
•Ensure quality customer service, while managing student staff assistants of an area Residential Life & Housing Office and administrative support of a Living Learning Program.

Typical Education and Experience

•Ability to understand and explain University and Residential Life & Housing policies, and facility and equipment specifications to customers.
•Demonstrated time management, organizational skills, and attention to detail.
•Ability to work independently and take initiative.
•Excellent oral and written communication skills in a business or professional setting.
•Demonstrates good judgment skills in making decisions that balance customer benefit and facility/operational interests.
•Demonstrated proficiency with Microsoft Office software (Word, Excel, etc.), Google Suite, and corporate email.
•Ability to learn and efficiently utilize specialized business software related to purchasing and billing, employee time reporting, and college residence facility record-keeping databases.
•Ability to multi-task and establish efficient priorities.
•Ability to use standard office equipment (multi-line phones, fax, copiers, printers, etc.)
•Experience working with the public, preferably in an educational setting, and the ability to provide exceptional customer service to students, parents, faculty, other departments, vendors, and visitors.
•Must be able to work overtime hours during times of departmental need.
•Ability to work with a culturally diverse population in a higher education setting.
•1 year of full-time experience or considerable part-time experience working in administrative support or office management position.
•High School Diploma or GED equivalent.

Preferred hiring standards

•2+years of administrative/clerical experience working in administrative support or office management position.
Post-secondary education.
•Training in secretarial skills via either an online course or technical school training.
•Previous experience working with Living-Learning Programs.
•Experience working in a university setting.
•Previous or current roles related to university housing.
•Previous experience with Banner, STAR-REZ, purchasing software, or similar software.
•Intermediate knowledge of Microsoft Office, Google Apps (including Gmail), mail merge, and basic computer knowledge.

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•Previous experience with Banner, STAR-REZ, purchasing software, or similar software.

•Intermediate knowledge of Microsoft Office,Google Apps (including Gmail), mail merge,and basic computer knowledge.

Salary Range: 36,000 - 39,000



Position Details:

Department:
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 100
Exemption Status: Non-Exempt




Contact Information:

Contact Name:

Contact Email:

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