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Graduate Program Specialist

Employer
Concordia University Chicago
Location
River Forest, Illinois
Salary
Commensurate with experience
Posted Date
Jul 7, 2022
Website
https://www.cuchicago.edu/about-us/employment/

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Administrative
Employment Type
Full Time
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Concordia University Chicago (CUC) invites applications for the position of Graduate Program Specialist. The primary responsibility of a Graduate Program Specialist (GPS) is to provide comprehensive advising services to graduate students enrolled in Concordia's graduate programs. The GPS provides a wide range of services that include, but are not limited to: information dissemination through both written modes and live presentations at orientations and site visits; provides the admission committee with information to review, make decisions and recommend admission of applicants; presents information regarding financial aid; monitors student progress from semester to semester; disseminates information regarding critical dates; assists students in continued registration processes; provides preliminary information regarding purpose and registration for internships and application processes/deadlines. This position reports directly to the Director of Graduate Student Services and is located in River Forest, IL.

Responsibilities/Duties:

  • Monitors student progress from recruitment through matriculation and continues through graduation
  • Completes and updates student program plans
  • Provides information to students regarding portfolio/capstone requirements
  • Assists students in obtaining transfer credit
  • Assists students in obtaining substitution coursework
  • Communicates course deficiencies
  • Regularly communicates with students via email, automated phone systems, regular on and off-campus site visits to all cohort locations, the Portal etc.
  • Informs students of critical institutional deadlines and monitors progress toward same
  • Disseminates and explains information regarding admission, enrollment, payment, registration, financial aid, textbook purchasing, IT services, etc.
  • Disseminates information and oversees registration for practicum, internships, academic courses
  • Represents the department and meets with academic program leaders as department liaison
  • Provides representation of Concordia University at site visits
  • Stays apprised of all academic course requirements through liaison role with Registrar's Office, Colleges, and Graduate Policy Committee
  • Responsible for department project planning
  • Candidates must support and be committed to the mission and identity of Concordia University Chicago, a university of the Lutheran Church - Missouri Synod (LCMS).

Skill Sets:

  • Exhibits a service mentality toward all stakeholders
  • All communication with stakeholders is effective, professional, accurate, and timely
  • Improves work performance and that of others by being receptive to and appropriately sharing information
  • Strong administrative skills
  • Superior verbal, written and interpersonal skills
  • Enthusiastic supporter of Lutheran higher education and Concordia University Chicago
  • Demonstrated evidence of organized planning abilities and capability to perform multiple tasks simultaneously
  • Strong commitment to student service and customer service
  • Demonstrated proficiency in Microsoft Office Suite products
  • Must have valid driver's license and reliable transportation for visiting off campus sites, must be willing to travel locally

Minimum Experience Required:

One year advising experience or student personnel experience with knowledge of curriculum structure required. One year experience working with adult learners preferred.

Education Requirements:

Bachelor's Degree required; Master's Degree preferred

Compensation and Benefits:

Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
  • Disability and Survivor Plan (Basic Life Insurance)
  • Employee Assistance Program (EAP)
  • Retirement Pension Plan
  • Retirement 403(b) Savings Plan
  • Supplemental Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Tuition benefits (available for employees and their qualified dependents)

Application Information:

Interested individuals should include a cover letter, resume and references with their online application.

In compliance with Illinois Governor JB Pritzker's Executive Order 2021-20, Concordia University Chicago requires all on-campus faculty and staff to submit proof of full COVID-19 vaccination or participate in weekly COVID-19 testing. Further information regarding Concordia's response to COVID-19 can be found here.

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

About Concordia University Chicago:

Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities-Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at CUChicago.edu.

Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church - Missouri Synod, as it forms students for vocations in church, family, and the world.

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