Testing Specialist
- Employer
- Metropolitan Community College
- Location
- Missouri, United States
- Salary
- Salary Not Specified
- Date posted
- Jul 5, 2022
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Job Details
Position Information
Position Information
Career Opportunity Number 22-093 Position Title: Testing Specialist Location Penn Valley Position Type: Full-Time Class Category Classified Staff Job Open Date 07/05/2022 Job Close Date 07/19/2022 Open Until Filled No Initial Screen Date: 07/22/2022 Minimal Qualifications:
Preference will be given to individuals who possess :
• Experience administering ACCUPLACER Placement Testing.
• Knowledge of Distance Ed and Make-up testing procedures.
• Experience working with a diverse student body.
• Strong customer service skills.
• Evidence of computer skills preferably Microsoft office and student information systems.
• Demonstrated experience working on multiple projects.
Work Hours
Testing Center hours are 8:00 am – 4:30 pm on Monday, Thursday, and Friday, and
8:00 am-7:00 pm on Tuesday and Wednesday.
Will be required to work one later shift every week on Tuesday or Wednesday. Compensation The annual salary is $32,069. A competitive benefit package is included. Special Instructions to Applicants
We offer all full-time employees medical, dental, vision, and life insurance plans, as well as retirement, 403b, employee assistance, and flexible spending and health savings account. We have a generous time-off policy including vacation, sick/personal days, holidays, and paid spring and winter break.
We can’t wait to show you why Metropolitan Community College is a great place to work!
PLEASE NOTE : Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration. Interviews will be conducted by a hiring committee.
Class Summary
Incumbents facilitate and administer tests and exams for students. Major duties and responsibilities include: scheduling, preparing and administering exams including placement exam, make-up exams, distance education exams, and accommodation exams; assisting students with understanding testing requirements and interpreting test results; troubleshooting system or equipment malfunctions; documenting and recording tests; and maintaining student and faculty records.
* EOE /M/F/Vet/Disabled Typical Essential Duties
1. Schedules, prepares the facility for, and administers exams, including placement, make-up, high school equivalency, distance education, accommodation, and other exams; work may involve contacting instructors, responding to testing center and information requests, receiving and processing exams, and ensuring that exams are in the appropriate format and that students comply with College policies and procedures.
2. Assists students with understanding testing requirements and interpreting test results, as well as testing center protocols/procedures; responds to inquiries from students, instructors, the general public, and other individuals, via phone, email, or in person; and provides referrals when necessary.
3. Performs administrative and office maintenance duties, to include scheduling testing appointments; maintaining the department calendar; troubleshooting system or equipment malfunctions; directing issues to appropriate departments or agencies to ensure issue resolution; opening and closing the center maintaining and cleaning computer and testing stations; and ensuring that testing and applicable inventory is replenished.
4. Documents and records tests, and information related to testing irregularities and eligibility for testing material usage; and prints, files, and/or emails exams to appropriate instructors, or other personnel.
5. Reviews and maintains student and faculty records, rosters, and other documentation, to verify applicable information and ensure accurate and timely documentation.
6. Coordinates with student services staff, disability support services staff, faculty, and other internal/external staff, departments, or agencies to communicate testing procedure- and service-related information, and facilitate departmental goals and operations.
7. Performs other duties of a similar nature or level.
Knowledge
· Knowledge of test proctoring and administration procedures and practices;
· Knowledge of scheduling methods;
· Knowledge of standardized testing procedures and methods;
· Knowledge of recordkeeping principles;
· Knowledge of customer service principles;
· Knowledge of inventory control;
Skills
· Skilled in proctoring and administering a variety of testing materials;
· Skilled in administering testing;
· Skilled in using a computer and related software applications;
· Skilled in providing customer service;
· Skilled in operating modern office equipment;
· Skilled in filing and maintaining records and information;
· Skilled in monitoring and ordering inventory;
· Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.
Positions Supervised Physical Requirements
Positions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Licensing Requirements
None. Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Career Opportunity Number 22-093 Position Title: Testing Specialist Location Penn Valley Position Type: Full-Time Class Category Classified Staff Job Open Date 07/05/2022 Job Close Date 07/19/2022 Open Until Filled No Initial Screen Date: 07/22/2022 Minimal Qualifications:
- Associate degree (A.S., A.A.) or two-year technical certificate.
- Three (3) year customer service or related experience.
Preference will be given to individuals who possess :
• Experience administering ACCUPLACER Placement Testing.
• Knowledge of Distance Ed and Make-up testing procedures.
• Experience working with a diverse student body.
• Strong customer service skills.
• Evidence of computer skills preferably Microsoft office and student information systems.
• Demonstrated experience working on multiple projects.
Work Hours
Testing Center hours are 8:00 am – 4:30 pm on Monday, Thursday, and Friday, and
8:00 am-7:00 pm on Tuesday and Wednesday.
Will be required to work one later shift every week on Tuesday or Wednesday. Compensation The annual salary is $32,069. A competitive benefit package is included. Special Instructions to Applicants
We offer all full-time employees medical, dental, vision, and life insurance plans, as well as retirement, 403b, employee assistance, and flexible spending and health savings account. We have a generous time-off policy including vacation, sick/personal days, holidays, and paid spring and winter break.
We can’t wait to show you why Metropolitan Community College is a great place to work!
PLEASE NOTE : Cover letter, resume, and transcripts are required and must be attached to the online application in order to receive any consideration. Interviews will be conducted by a hiring committee.
Class Summary
Incumbents facilitate and administer tests and exams for students. Major duties and responsibilities include: scheduling, preparing and administering exams including placement exam, make-up exams, distance education exams, and accommodation exams; assisting students with understanding testing requirements and interpreting test results; troubleshooting system or equipment malfunctions; documenting and recording tests; and maintaining student and faculty records.
* EOE /M/F/Vet/Disabled Typical Essential Duties
1. Schedules, prepares the facility for, and administers exams, including placement, make-up, high school equivalency, distance education, accommodation, and other exams; work may involve contacting instructors, responding to testing center and information requests, receiving and processing exams, and ensuring that exams are in the appropriate format and that students comply with College policies and procedures.
2. Assists students with understanding testing requirements and interpreting test results, as well as testing center protocols/procedures; responds to inquiries from students, instructors, the general public, and other individuals, via phone, email, or in person; and provides referrals when necessary.
3. Performs administrative and office maintenance duties, to include scheduling testing appointments; maintaining the department calendar; troubleshooting system or equipment malfunctions; directing issues to appropriate departments or agencies to ensure issue resolution; opening and closing the center maintaining and cleaning computer and testing stations; and ensuring that testing and applicable inventory is replenished.
4. Documents and records tests, and information related to testing irregularities and eligibility for testing material usage; and prints, files, and/or emails exams to appropriate instructors, or other personnel.
5. Reviews and maintains student and faculty records, rosters, and other documentation, to verify applicable information and ensure accurate and timely documentation.
6. Coordinates with student services staff, disability support services staff, faculty, and other internal/external staff, departments, or agencies to communicate testing procedure- and service-related information, and facilitate departmental goals and operations.
7. Performs other duties of a similar nature or level.
Knowledge
· Knowledge of test proctoring and administration procedures and practices;
· Knowledge of scheduling methods;
· Knowledge of standardized testing procedures and methods;
· Knowledge of recordkeeping principles;
· Knowledge of customer service principles;
· Knowledge of inventory control;
Skills
· Skilled in proctoring and administering a variety of testing materials;
· Skilled in administering testing;
· Skilled in using a computer and related software applications;
· Skilled in providing customer service;
· Skilled in operating modern office equipment;
· Skilled in filing and maintaining records and information;
· Skilled in monitoring and ordering inventory;
· Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.
Positions Supervised Physical Requirements
Positions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Licensing Requirements
None. Supplemental Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education you have as conferred
through an official transcript?
- Have not completed High School/GED
- High School/GED
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctorate degree
- * Do you have 3 years of related experience ?
- YES
- NO
- * How did you learn about this position?
- Academic Keys
- Chronicle of Higher Education
- Craigslist
- Diverse Issues in Higher Education
- Dos Mundos
- Employee referral
- HigherEdJobs
- Jobs.mo.gov
- Indeed
- Inside Higher Ed
- Kansas City Call
- Kansas City Globe
- Kansas City Hispanic News
- MCC Website
- Monster
- Other Source
Required Documents
- Cover Letter
- Resume
- Transcript 01
- Transcript 02
- Transcript 03
- Transcript 04
- Transcript 05
- Other Document 01
- Other Document 02
Company
Metropolitan Community College, founded in 1915 as the Kansas City Polytechnic Institute, is the oldest public institution of higher learning in Kansas City, MO. We are proud of our history as the first community college established in Missouri and one of the first colleges in the country to award an associate degree.
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