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Executive Director, Coaching Practice

Employer
Achieving the Dream, Inc.
Location
Working from home
Salary
Executive level position with full benefits
Posted Date
Jul 6, 2022
Website
https://paulygroup.com/positions/
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Executive Director, Coaching Practice

Job Overview

Achieving the Dream recruits and manages a large team of employee and contractor coaches to support colleges throughout their journeys to improve student outcomes. Coaches have strong hands-on experience in institutional transformation and subject matter expertise in areas like teaching & learning, data & analytics, holistic student support, and equity that have been shown to be required to improve student outcomes equitably. They help colleges understand who attends college and who succeeds, both in and after college and through the interrogation of data identify the barriers that prevent racially minoritized and poverty-impacted and other historically marginalized students from progressing and completing a credential of value. They guide teams of faculty, staff, and administrators to develop evidence-based strategies to redesign academic and support services to increase social and economic mobility and equity.

The Executive Director, Coaching Practice will lead the scaling and institutionalization of high-impact practices for recruiting, assigning, managing, and further developing coaches to meet the evolving needs of a rapidly changing higher education landscape. This position is responsible for developing and delivering professional learning opportunities, tools, and resources for coaches that enable them to support colleges to tackle effectively the complex challenges impacting access to higher education and completion of credentials with labor market value.

The Executive Director also leads the development of institutional coaching capacity within ATD through collaboration with ATD teams across the organization and identifies evolving needs among network colleges responding to demand for new or expanded coaching support. This position also connects what is happening in the field to ATD’s strategy and supports the development of thought leadership in student and institutional outcomes improvement.

 

This position provides opportunities to visit colleges, to be on the front lines of coaching capacity building, and to lead and witness the transformative effect of ATD on our network college campuses as an ATD coach. The Executive Director, Coaching Practice reports to the Chief Learning Officer.

 

Duties & Responsibilities

Coaching Operations (45%)

Partner with human resources to identify skill sets and competencies required to attract and deliver high-impact coaching services including implementing sourcing strategies to build a diverse coaching cadre. Evolve and improve coaching services and delivery methods aligned with ATD’s strategic plan, network needs and environmental factors. Oversee the coach onboarding and development processes. Ensure the delivery of professional development for all coaches aligned with high impact practices for institutional and community transformation Support the assignment of coaches as colleges move through the ATD network experience. Standardize operating policies and practices, and processes that are promising or proven to work.

Capacity Building (40%)

Lead the deployment of ATD’s institutional capacity assessment framework including developing strategies that support the delivery of technical assistance to our network colleges. Build on a wide range of data and network intelligence and collaborates with program and research teams to identify and test innovations that will accelerate transformational college and community change to improve student outcomes. Partner with the research team to evaluate and assess learning in the field including developing and tracking outcome metrics. Collaborate with program leaders to ensure capacity-building efforts are in alignment with strategic goals and expected outcomes. Prepare and presents finding and recommendations to senior management to highlight improvement opportunities, and gain support to drive continuous improvement and outcomes. Expands revenue-generating and fee-for-service opportunities that support both college goal achievement and ATD’s financial viability. Design and develop learning and engagement events and professional development to ensure common language and messaging, comprehensive and aligned content, and structured and intentional implementation opportunities.

Coaching (15%)

Represents ATD in the field as a coach with a load of up to 8 colleges and supports ad hoc workshop delivery. The ATD coaching description is attached as an addendum to this job description.

Skills/Qualifications/Experience

Bachelor’s degree, Master’s degree, or doctoral degree highly preferred and a minimum 7-10 years of related work experience required, with skills preferably in project management, higher education, grants management, institutional research, information technology, or research and analysis. Demonstrated experience building institutional capacity and leading transformational change (change management, continuous improvement). Community college experience at the senior leadership level, especially with respect to the leadership of student success reform efforts. Understanding of/experience with both academic and student affairs and the cross-functional collaboration that is required to drive outcomes improvement. Demonstrated commitment to equitable outcomes with the ability to integrate, align, and embed diversity, equity, and inclusion strategies within all aspects of coaching and program work. Demonstrated project management experience and ability to manage and prioritize multiple tasks, details, and competing priorities. A record of success in strategy development and execution and scaling and leading team operations with strong coaching and facilitation skills. Ability to communicate effectively with a variety of constituencies including technical, professional, and executive audiences. Strong research, data analysis, and writing skills, ideally including qualitative and quantitative methods. Excellent writing, editing, verbal, and presentation skills, including the ability to write for a wide variety of audiences. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required; knowledge of Salesforce, Qualtrics, preferred.

The ideal candidate will have experience with national student success reform efforts and one of  following areas:

Experience with both transfer and CTE/workforce programs. Experience with partnerships (K-12, dual enrollment, employers, community organizations). Position Details

 

Position Type:                  Full Time, Exempt

Salary Grade:                    10
Reports To:                       Chief Learning Officer
Work Location:                Remote

Travel:                              Frequent

Core Competencies

 

Collaboration: Demonstrates respect, humility, and willingness to collaborate when seeking to understand others and making decisions. Disciplined Execution: Can break down big picture work goals into management tasks; has the foresight to anticipate potential roadblocks to ensure timely completion of tasks and projects. Effective Communication: Ability to actively listen and thoughtfully question to create greater understanding and to offer insights that advance problem-solving. Learning Orientation: Embraces challenges, new ideas, and different perspectives as an opportunity to learn; continually seeks out and applies new learning to activate change or improvements. Systems Thinking:  Defines the system and one’s role in the system. Sees relationships and the dynamic elements of the holistic system and executes work accordingly. Influences the system and maps connections to ATD’s external landscape. Change Agent:  Serves as an agent of change at a personal, team, and organizational level to pursue outcomes for students. Adapts as the environment changes, while managing associated risks. Motivates staff, team, organization, and partners to activate the change needed to advance defined priorities. Culturally Competent: Models appreciative inquiry to gain an understanding and awareness of others’ cultural identities and practices. Creates safe and constructive forums for sharing diverse perspectives and opinions. Emotional Intelligence: Demonstrates self-awareness and self-regulation and recognizes the impact of personal behavior on others. Physical Demands

 

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. 

 

Equal Opportunity Employer

 

Achieving the Dream is committed to creating and maintaining a diverse work environment and is proud to be an equal opportunity employer. Employment policies and decisions at ATD are based upon merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth, or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

5/24/2022

Addendum

Strategic Data and Technology Coach

Job Description

Overview

 

The Strategic Data and Technology Coach assists colleges in building capacity in the development, analysis, and use of student performance outcomes, efficiency outcomes, and equity outcomes to inform improvement efforts, including the use of local and national data. This position supports colleges in building a culture of inquiry to answer critical questions about who attends college, and who succeeds both in and after college. To advance goals of socio-economic mobility and equity, the Strategic Data and Technology Coach guides colleges in disaggregating data to identify the barriers that prevent low-income, first-generation college goers, students of color, and other historically marginalized students from succeeding.

This coach helps colleges develop evidence-based strategies to redesign and implement student-centered academic and student supports that improve student outcomes. This position provides opportunities to visit colleges, be on the front lines of capacity building, and witness the transformative effect of ATD on our network colleges. This position also connects what is happening in the field to ATD’s data and technology strategy, identifies opportunities for integration with ATD’s overall strategic vision, and supports the development of thought leadership in student and institutional outcomes improvement. The Strategic Data & Technology Coach reports to the Chief Learning Officer.

Duties and Responsibilities

 

Data and Technology Coaching (40%)

 

Through a combination of on-campus and virtual site visits, engagement at learning events, and virtual support, provide culturally responsive, customized coaching to:

Guide colleges through data discovery using a combination of longitudinal data, snapshot data, quantitative data, qualitative data, and disaggregated data. Assist colleges in understanding and supporting the whole student experience. Build analytic maturity and a culture of inquiry using a combination of descriptive, diagnostic, predictive, and prescriptive analytics. Support colleges in the identification of a set of actionable, leading measures of success on which to focus improvement efforts. Facilitate data sessions to engage the broader college community in courageous conversations about performance, efficiency and equity outcomes, and barriers that prevent equitable outcomes for all students. Advise colleges on how to best align and leverage the college's National Student Clearinghouse data, Post-Secondary Partnership data, Voluntary Framework of Accountability data, and data from other local, state, and national sources, including relevant labor market data to inform decision-making. Connect colleges to relevant resources  and guide colleges in evaluation of efforts with an emphasis on continuous learning. Foster a data culture of transparency, trust, and confidence. Promote the essentials principles required to lead and sustain change. Provide strategic assistance on the redesign and implementation of academic and student support redesign that includes leveraging technology to transform the student experience. Support ATD's integrated student support fee-for-service engagements. Engage in peer coaching to reflect on current practices; expand, refine, and build new skills; share ideas; teach one another; and solve challenges colleges are facing in the field. Post-Secondary Data Partnership (PDP) Support (40%)

 

Serve as a mentor for the PDP Onboarding Course. Contribute to content for the PDP Usage Course including use cases. Facilitate webinars, workshops, trainings, and sessions at learning events on navigating the PDP dashboards, disaggregating data using an intersectional approach and equity sensemaking. Mine the PDP analysis-ready files and contribute to research briefs. Champion the use of the PDP internally, by ATD coaches and by partner organizations.

Capacity Building (20%)

Support colleges in building institutional research capacity through the development of an effective data team and collaboration with information technology. Work with colleges to address broad capacity building needs based on an assessment of institutional capacity and support the development of action plans that align with college priorities. Provide deep strategic assistance to build data and technology capacity and a culture of inquiry and evidence. Guide colleges in aligning capacity building efforts to support the college's efforts related to accreditation, structured pathways, and targeted interventions. Recommend high quality capacity building resources aligned with the college's unique needs, budget limitations, and learning opportunities. Facilitate World Cafes and other group engagement activities to involve stakeholders in moving from insight to action.

Skills/Qualifications/Experience

Master’s degree in statistics, policy analysis, operations research, social sciences, data science, or related discipline; Ph.D. (preferred). Minimum eight years of experience in data and analytics, with three to five years of practitioner experience at a postsecondary institution in institutional research, information technology, applied research, and/or institutional effectiveness,  and program or grant evaluation experience. Experience as a consultant, coach, or facilitator. Experience in both quantitative and qualitative research methods. Must be able to communicate effectively, both orally and in writing, with a variety of groups including technical, professional, and executive audiences; ability to distill complex findings and concepts into key data-points, and effective data visualizations and narratives. Ability to work productively in both team and independent settings. Exceptional customer service skills and professional demeanor with high emotional intelligence Must be self-motivated and disciplined, with capacity to be highly productive working under pressure and within time constraints. Flexibility and a tolerance for ambiguity; must be able to manage and champion change effectively Commitment to the equity and diversity values and mission of ATD.

Competencies

Systems Thinking: Defines the system and one’s role in the system. Sees relationships and the dynamic elements of the holistic system and executes work accordingly. Influences the said system. Maps connections to ATD’s external landscape Learning Orientation: Embraces challenges, new ideas, and different perspectives as an opportunity to learn. Teaches others to foster learning Change Agent: Serves as an agent of change at a personal, team, and organizational level to pursue outcomes for students. Adapts as the environment changes, while managing associated risks. Motivates staff, team, organization, and partners to activate the change needed to advance defined priorities. Collaboration: Acts as a team player who is responsive to others’ priorities, processes, and roles. Demonstrates willingness to collaborate, respect, and humility when seeking to understand others and making decisions. Strives to break down silos across programs and levels. Disciplined Execution: Demonstrated ability to manage work processes effectively and efficiently to deliver high-volume, high-quality work. Effective Communication: Ability to actively listen and thoughtfully question to create greater understanding and offer insights that advance problem-solving. Emotional Intelligence: Demonstrates self-awareness and self-regulation and recognizes impact of personal behavior on others.

Position Details:

Position Type:                  Part-Time, Exempt

Salary Grade:                    9

Reports To:                       Chief Learning Officer    

Work Location:                Remote

Travel:                               Significant

Physical Demands

 

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. 

 

Equal Opportunity Employer

 

Achieving the Dream is committed to creating and maintaining a diverse work environment and is proud to be an equal opportunity employer. Employment policies and decisions at ATD are based upon merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth, or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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