Confidential Advocate - Administrator I

California State University- East Bay
California, United States
Salary Not Specified
Posted Date
Jul 1, 2022

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Position Type
Administrative, Business & Administrative Affairs, Affirmative Action & Equal Opportunity, Student Affairs, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time

Salary and Benefits

The salary range will be from $70,000 - $80,000 per year.

This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President.

The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans.

The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement.

The CSU has 14 paid holidays and the position earns 24 days of vacation and 12 days of sick leave per year.

For more information on the benefits program, please visit

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Under the direction of the Director of Counseling Services, the Confidential Advocate manages sexual violence prevention and survivor support programs for Cal State East Bay students, staff, and faculty. The incumbent works with survivors of sexual violence, sexual assault, domestic violence, dating violence and stalking. They provide confidential and privileged crisis counseling, guidance through legal and administrative systems, case management services, accompaniment, advocacy, and resource and referrals. Advocacy includes assistance with California State University, East Bay (CSUEB) resources and, when applicable, with local agencies and community resources.

The incumbent will develop and maintain referral protocols for incidents of sexual violence, and provide trainings to the campus community about how to refer to both on and off campus resources. They develop and maintain a network of resources including emergency shelters, legal support, and mental health services for survivors. This individual will also provide training and consultation to staff and faculty members at the University, and work with campus administrators to create systems that are trauma-informed and survivor-centered.

The incumbent will also develop and lead prevention, education and awareness programs related to sexual assault, domestic violence, dating violence and stalking to the campus community with the goal of reducing these crimes. They will recruit and train student leaders to develop a peer advocate program for violence prevention on campus.


Advocacy services:
  • Coordinate with Case Manager, Title IX, University Police Department (UPD), Student Conduct, Student Housing and Residential Life, Student Health and Counseling Services, Student Affairs, and all other relevant departments at CSUEB to provide wrap-around support services to survivors.
  • Accompany survivors through any administrative or criminal investigation of which they are a part; including attending meetings with administrators, UPD, or staff and faculty.
  • Assist survivors in obtaining accommodations and accessing interim Title IX remedies.
  • Provide emergency and ongoing support services and assistance in order to ensure the well-being and safety of victims/survivors/complainants.
  • These services shall be available 24 hours a day in conjunction with community based partners. Some after hours work may be required.
  • Recruit student volunteers to be trained as Advocates through local community partners. Ensure that training is appropriate for peer advocacy work to East Bay students. Supervise peer advocates in both providing support for individual students, and involvement in larger advocacy campaigns on campus and in community.
  • Develop and maintain a network of community resources available to support survivors. This may include emergency shelters, transitional housing, legal resources, and mental health support. Research additional resources as specific needs arise, or as students may be located in areas outside of the East Bay.
  • Develop referral protocols, both on and off campus. Train campus partners in implementing these protocols and providing trauma informed care to survivors. Provide administrative feedback when needed, and advocate for systemic changes from a survivor-centered perspective.
Counseling services:
  • Provide empowerment-based, non-judgmental counseling and crisis intervention.
  • Provide resources and information about rights and options to survivors.
  • Maintain privacy and confidentiality.
  • May also partner with Counseling Services to co-facilitate groups and workshops on related topics.
Outreach and education:
  • Develop campus wide education campaigns about sexual violence prevention, such as It’s on Us. Plan and implement programming, which may involve outside speakers, and collaboration with ASI student government. Participate in campus events such as Orientation and Al Fresco to promote these campaigns. Promote awareness and engagement over campus social media platforms.
  • Recruit and train students for violence prevention outreach and education. This may include student interns, peer advocates, and peer counselors. Delegate and oversee student involvement in campus outreach and education campaigns. If students are paid for assistant work, serve as direct supervisor, approving time worked each month.
  • Provide resources, training, and consultation to faculty, staff, and student leaders on topics related to sexual misconduct and violence, in an effort to create trauma-informed practices across the University.
  • Track student contacts and advocacy services provided for reporting purposes. Generate monthly and annual reports. Analyze statistics and provide administrative feedback about service utilization and trends on campus.
  • Document crisis counseling sessions.
  • Meet weekly with the Director of Counseling Services for supervision and case consultation.
  • Meet regularly with Title IX office to discuss administrative procedures.
  • Participate in Counseling Services staff meetings and trainings, as needed.
  • Collaborate with other California State University Confidential Advocates, and attend annual and regional meetings.
  • Apply for grants to enhance services for survivors and prevention efforts on campus.
Other Duties as Assigned:
  • Additional duties as assigned by supervisor, including participation in University committees.
Required Qualifications
  • Knowledge of Title IX or experience working within an administrative investigation.
  • Well-developed skills for conferring with students, faculty and staff about, or in, an emergency situation.
  • Excellent communication (both written and verbal) and interpersonal skills, demonstrated by the ability to work effectively with partners and all levels in a demanding environment.
  • Fundamental writing and presentation skills and the demonstrated competence to effectively present information in either format. Comfortable working with and presenting to groups of diverse backgrounds.
  • Proficiency in the provision of assistance in a crisis.
  • Strong crisis intervention and consultation skills.
  • Strong analytical, problem solving and critical thinking skills.
  • Ability to analyze complex situations accurately, adopt effective courses of action and advocate for survivors of violence, in coordination with multiple campus departments and off-campus partners.
  • Ability to organize events, develop and present content, and direct collaborators for programming
  • Ability to recruit, train, and supervise the work of volunteers or employees
  • Understanding of social media and ability to create engaging content for a diverse audience
  • Sound judgment, initiative and discretion.
  • Ability to maintain confidentiality and appropriately handle sensitive communication with students, staff, faculty and external agencies.
  • Excellent planning and organizational skills to manage multiple tasks.
  • Demonstrated ability to establish and maintain cooperative relationships with the various partnering agencies, the campus community and the public.
  • Proficiency in Google Apps, Microsoft Office and other standard office equipment, computer software and database management.
  • Highly organized and self-directed, functions well in an independent role.
  • Ability to work additional or irregular hours such as early morning, evening hours, and weekends is required.
  • Ability to lift up to 10 pounds.
  • Ability to travel to CSUEB’s Concord and Oakland campuses, when needed.
  • Valid California Driver’s License, which must be maintained, and defensive driving training completed.
  • Working knowledge of: Individual counseling techniques and practices, sexual and domestic violence issues, Title IX and campus policies and executive orders, the principles of planning, overseeing and directing a program, sexual violence issues, law enforcement and court procedures (criminal/civil), support and reporting options for victims/survivors (including medical evidentiary exam protocol and criminal justice system).
  • General knowledge of: Statistics and research methodologies to prepare reports and presentations, research and interview techniques, basic knowledge of applicable university infrastructure, policies and procedures or similar type knowledge.
Minimum Qualifications
  • At least one year working directly with survivors of sexual violence, including both crisis support and advocacy.
  • Completed California Sexual Assault Counselor Certification, or a master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field.
  • At least one year of supervisory experience.
  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.
Preferred Skills and Knowledge
  • 1-2 years experience advocating for survivors or working in a sexual violence intervention and response program.
  • Thorough knowledge of victim advocacy assistance and guidance.
  • A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field is preferred.
Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:

At CSUEB, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Confidential Advocate will be evaluated on each.

This position has been identified to have significant responsibility for student and campus activities, and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director.

Responsibilities of the CSA include:
• Report all alleged Clery Act Crimes in a timely manner
• Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form
• Complete annual training requirement


Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to .

Advertised: July 01, 2022 (10:45 AM) Pacific Daylight Time
Applications close:

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