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Student Financial Services Job Description
Lead the SFS Compliance Unit. Responsible for the audit and
compliance functions in all federal and state grants and loans,
completion of FISAP and required compliance reporting. Conduct need
analysis, awarding and advising appropriately for assigned
caseload. Provide leadership in the development of a customer
service oriented SFS team and in staff development. Supervise the
Assistant Director for Loans and Grants. Assists the Director with
policy review and implementation. Take appropriate actions to
support a diverse workforce and participate in the College's
efforts to create a respectful, inclusive, and welcoming work
Responsible for stewardship of all federal and state student aid
programs and ensures compliance with federal regulations in
awarding financial aid and meeting record keeping requirements.
Reviews all federal regulatory changes on a regular basis and
disseminates information to other staff as needed. Prepares Annual
Fiscal Operations Report (FISAP) for the Department of Education.
Oversees Satisfactory Academic Progress standards. To ensure
institutional compliance, maintains active involvement and
communication with federal and state agencies. Manages the
institutional certification process for federal and state programs
and coordinates the financial aid activity in the annual A-133
audit and the Massachusetts State Audit. Oversees institutional and
Title IV refund process. Works closely with the Business Office to
reconcile all program accounts.
For approximately 25% of all enrolled students and incoming
applicants, reviews both federal and institutional aid applications
to determine eligibility. Reviews and acts on appeals from
approximately 200 students each year. Provides counseling to
students and parents about financial aid and financing options and
assists with the evaluation of educational finance programs.
Hires, trains and evaluates the Assistant Director for Grants and
Loans. In the areas of compliance and regulatory requirements,
provides training and leadership for staff. Consults with and
supports the Director in the review and implementation of policies
and procedures. Provides leadership in the development of
departmental organizational systems, in staff training and team
building and in fostering a positive service posture for the
department. Coordinates the maintenance of and revision to office
policy and procedures manual.
Performs other tasks as needed to meet the goals of the Office of
Student Financial Services including service on various campus
committees and with appropriate professional organizations. Attends
and participates in meetings and workshops of professional
organizations as well as those required by the Department of
Education and other funding agencies.
All employees are expected to participate in the College's efforts
to create a respectful, inclusive, and welcoming work
Minimum Qualifications (knowledge, skills, education,
experience, certifications, licenses)
Bachelor's degree, plus a minimum of 3 to 5 years relevant
experience, or equivalent combination of education and experience.
Supervisory experience required.
Powerfaids computer experience is preferred.
The ability to effectively and efficiently develop and execute
several key projects simultaneously. Must be able to work
independently, have strong organizational and planning skills,
excellent writing and oral communication skills, strong analytical
and computer expertise including familiarity with MS Office suite.
Excellent interpersonal skills, and be able to effectively interact
with people of all backgrounds. Ability to use sound judgment,
creativity and vision.
For the care and safety of our community, Smith College requires
that all employees be vaccinated as a condition of employment and
as such, the incumbent will be required to be immunized against
COVID-19 on or before their first day of employment. Proof of
vaccination status will be required. Individuals may seek medical
or religious exemption with HR, but must do so prior to their
Please attach BOTH
a current resume and a cover letter in
order for your application to be considered for this position .
Be sure you have provided all attachments before submitting your
application. You will NOT be able to attach additional files
after you have hit the Submit button.
Review of applications will begin
July 15, 2022
About Smith College
Located in Northampton, MA, Smith College is one of the largest
women’s colleges in the country and is dedicated to excellence in
teaching and research across the liberal arts. A faculty of
outstanding scholars interact with students in small classes, as
advisors, and through student-faculty research projects. The
College is a member of the Five College Consortium with Amherst,
Hampshire and Mt. Holyoke Colleges, and the University of
Massachusetts Amherst. Students cross-enroll and faculty
cross-teach across the Five Colleges.
Consistent with the Americans with Disabilities Act (ADA) and
Massachusetts General Law, Chapter 151B, it is the policy of Smith
College to provide reasonable accommodation when requested by a
qualified applicant or employee with a disability, unless such
accommodation would cause an undue hardship. The policy regarding
requests for reasonable accommodation applies to all aspects of
employment, including the application process. If reasonable
accommodation is needed, please contact our recruiting team at
Diversity and a culture of inclusion among students, staff,
faculty, and administration are crucial to the mission and values
of Smith College. We are an Affirmative Action/Equal Opportunity
employer and do not discriminate on the basis of race, gender, age,
color, religions, national origin, disability, sexual orientation,
gender identity and expression or veteran status in the recruitment
and employment of faculty and staff, and the operation of any of
its programs and activities, as specified by all applicable laws
and regulations. Women, minorities, veterans and individuals with
disabilities are encouraged to apply.