Associate Director of Student Financial Services

Smith College
Massachusetts, United States
Salary Not Specified
Posted Date
Jul 4, 2022

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Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid
Employment Type
Full Time

If you have any questions about the position or our application process, reach out to us at .

Student Financial Services Job Description

Job Summary

Lead the SFS Compliance Unit. Responsible for the audit and compliance functions in all federal and state grants and loans, completion of FISAP and required compliance reporting. Conduct need analysis, awarding and advising appropriately for assigned caseload. Provide leadership in the development of a customer service oriented SFS team and in staff development. Supervise the Assistant Director for Loans and Grants. Assists the Director with policy review and implementation. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Responsible for stewardship of all federal and state student aid programs and ensures compliance with federal regulations in awarding financial aid and meeting record keeping requirements. Reviews all federal regulatory changes on a regular basis and disseminates information to other staff as needed. Prepares Annual Fiscal Operations Report (FISAP) for the Department of Education. Oversees Satisfactory Academic Progress standards. To ensure institutional compliance, maintains active involvement and communication with federal and state agencies. Manages the institutional certification process for federal and state programs and coordinates the financial aid activity in the annual A-133 audit and the Massachusetts State Audit. Oversees institutional and Title IV refund process. Works closely with the Business Office to reconcile all program accounts.

For approximately 25% of all enrolled students and incoming applicants, reviews both federal and institutional aid applications to determine eligibility. Reviews and acts on appeals from approximately 200 students each year. Provides counseling to students and parents about financial aid and financing options and assists with the evaluation of educational finance programs.

Hires, trains and evaluates the Assistant Director for Grants and Loans. In the areas of compliance and regulatory requirements, provides training and leadership for staff. Consults with and supports the Director in the review and implementation of policies and procedures. Provides leadership in the development of departmental organizational systems, in staff training and team building and in fostering a positive service posture for the department. Coordinates the maintenance of and revision to office policy and procedures manual.

Performs other tasks as needed to meet the goals of the Office of Student Financial Services including service on various campus committees and with appropriate professional organizations. Attends and participates in meetings and workshops of professional organizations as well as those required by the Department of Education and other funding agencies.

Other Functions

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Bachelor's degree, plus a minimum of 3 to 5 years relevant experience, or equivalent combination of education and experience. Supervisory experience required.

Preferred Qualifications

Powerfaids computer experience is preferred.


The ability to effectively and efficiently develop and execute several key projects simultaneously. Must be able to work independently, have strong organizational and planning skills, excellent writing and oral communication skills, strong analytical and computer expertise including familiarity with MS Office suite. Excellent interpersonal skills, and be able to effectively interact with people of all backgrounds. Ability to use sound judgment, creativity and vision.

Additional Information

For the care and safety of our community, Smith College requires that all employees be vaccinated as a condition of employment and as such, the incumbent will be required to be immunized against COVID-19 on or before their first day of employment. Proof of vaccination status will be required. Individuals may seek medical or religious exemption with HR, but must do so prior to their arrival.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

July 15, 2022

Compensation Grade:

Grade H

Position Type:


About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at .

Diversity and a culture of inclusion among students, staff, faculty, and administration are crucial to the mission and values of Smith College. We are an Affirmative Action/Equal Opportunity employer and do not discriminate on the basis of race, gender, age, color, religions, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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