Mines Testing Center Coordinator

Position Title Mines Testing Center The Opportunity

Under the general supervision of the Assistant Director of the Disability Services: Mines Testing Center (MTC) in addition to working alongside the MTC Administrative Assistant and additional MTC Coordinator, the Mines Testing Center (MTC) Coordinator will be responsible for coordinating the Mines Testing Center. MTC Coordinator responsibilities include, but are not limited to, the following: scheduling and proctoring of accommodated exams using database management software, make-up exams, and support during Ramadan; assisting with budget forecasting and procurement of appropriate technologies and educational materials (i.e., assistive technologies for students with disabilities); oversight and responsibility for test proctors (Mines students and community members), including assistance with hiring, training, supervision, termination, evaluation under the direction of the Assistant Director; day and evening test administration and resolution of testing conflicts related to the test themselves, students utilizing the Testing Center, or faculty errors; and acting as campus expert on testing accommodations and processes with matters related to pedagogical approaches, disability laws, and training requirement/needs.

This position will work some evenings (e.g. Common Hour exams) throughout the semester and weekends (e.g. during final exams) on a set schedule and/or as part of a sporadic need to cover exams. Approximate hours will be 10:30 am – 7:30 pm Monday-Friday, with a need for some evening exam coverage until 10 pm throughout the semester and occasional hours on Saturday during final exams. MTC hours are often modified in the summer and may provide the opportunity for an adjusted work schedule (e.g. 8 am – 5 pm).

The Department Disability Support Services at Mines is a growing department that provides vital services to the campus and is committed to providing equal access to university courses, programs, and activities for students with disabilities. Led by Marla Draper, the team provides support for students with disabilities and manages the Mines Testing Center to allow for accommodations as required by the ADA. The DSS Team is passionate, fun, and collaborative. If you care deeply about equity and inclusion, particularly as it relates to students with disabilities, consider joining our team! For more information on this incredible team and the integral work they do, visit: https://www.mines.edu/disability-support-services/ . Responsibilities

• Work with students and faculty to schedule, coordinate, and administer paper-based and online accommodated exams, make-up exams, and provide support during Ramadan in a fast-paced environment.
• Manage, track, and approve quiz and exam requests through Accessible Information Management (AIM).
• Hire, train, supervise and coordinate scheduling for a team of test proctors (Mines students and community members) under the direction of the Assistant Director to ensure consistent and effective administration of accommodated tests.
• Review, monitor, develop, and improve workflows for students using the Testing Center.
• Perform telephone, face-to-face, and extensive written communication with students and faculty to provide training and assistance to those using the Testing Center; communicate testing processes and procedures; and resolve testing errors, conflicts, and issues.
  
  
• Implement and monitor use of assistive technology in the Testing Center and problem solve hardware and software conflicts.
  
  
• Prepare quiz and exam files for text-to-speech software. Provide training for students who have been approved for text-to-speech accommodation.
• Maintain accurate and detailed records of all information associated with test administration in the Testing Center via AIM, daily and evening spreadsheets, and break and equipment logs.
• Maintain and update testing information on the MTC webpages.
  
  
• Maintain best practices according to NCTA Standards and Guidelines and established Testing Center policies and procedures. Maintain integrity of testing environment by checking student IDs and calculators, reviewing exam instructions (permitted and prohibited exam materials) with students, monitor test takers throughout testing sessions in-person and via CCTV security camera, secure exam materials and secure the Testing Center according to institutional procedure.
• Maintain confidentiality in compliance with FERPA and make decisions around protecting confidentiality of disability records when communicating with colleagues, staff, faculty, students, and parents.
• Be familiar with and uphold campus policies related to testing center operations (e.g. student code of conduct, academic dishonesty).
• Collaborate with the Assistant Director of the Mines Testing Center to revise, develop, or amend testing policies and procedures, budget, and procurement of appropriate technologies.
• Attend and participate in department, division and University wide meetings and professional development.
• Work hours include afternoons and evenings during the semester and weekends and evening hours during select times in the semester/year (e.g. final exams). Approximate hours will be 10:30 am – 7:30 pm Monday-Friday, with a need for some evening exam coverage until 10 pm. MTC hours are often modified in the summer and may provide the opportunity for an adjusted work schedule (e.g. 8 am – 5 pm).

Minimum Qualifications

• A Bachelor’s degree from an accredited four-year institution in a related field such as education, psychology, special education, or social work is highly preferred.
• Ability to work with a diverse population and support student access, development and success.
• Ability to maintain professionalism at all times, especially during high stress/high volume periods.
• Ability to be present, in-person, for day and evening exams.
• Proficiency with Microsoft Office products, including Word, Excel, Access, PowerPoint, Publisher and Outlook.
• Must possess excellent written, verbal and listening skills; outstanding interpersonal and customer service skills; strong organizational skills; ability to multi-task; ability to prioritize and respond to time-sensitive tasks.

Preferred Qualifications

• Experience using data management software.
• Experience working with and/or using assistive technology related to testing for students with disabilities.
• Prior experience in disability services or a testing center at an institution of higher education.
• Familiarity with FERPA and protection of confidentiality of disability records.
• Familiarity with disability laws that govern higher education practices.
• Ability to supervise and train proctors, to include organizing, prioritizing, and scheduling work assignments.

About Mines & Golden, CO
Mines is consistently ranked among the top engineering colleges in the United States and ranks number one as the best public school in the state for best value colleges. Mines is located in the heart of Golden, Colorado, a western suburb of Denver. The campus location offers a small-town ambiance with close proximity to all that the Denver metropolitan area has to offer with an abundance of cultural events, museums, theaters and sporting venues. An arid climate and an average 300 days of sunshine per year make the area an ideal place to live, work and play. We seek individuals who value a diverse and inclusive community – offering different perspectives, experiences, and cultures that enrich the educational and work experience. Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Pay Range

$53,000 - $56,000

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Total Rewards Mines is proud to provide exceptional benefits that include pay, health & wellness and work/life balance offerings. Our portfolio of benefits includes medical, dental, vision, disability insurance, flexible spending accounts, life insurance, and retirement savings plans. Additionally, Mines employees are eligible for tuition benefits (for employees and dependents), generous paid holidays and leaves and discount programs. For more information, visit Mines benefits . How to Apply Application review will begin on July 21, 2022. For full consideration, please apply by July 20 at 11:59 p.m. Applications received after that day may not be reviewed. Applicants will be asked to complete an online application (personal information, demographic information, references, veterans status) and upload a resume and cover letter (required). References will not be contacted until later in the selection process and you will be informed before that contact is made. Background Investigation Required Yes COVID-19 Vaccine Requirement This position will require documented proof of full COVID-19 vaccination or exemption because of a medical or religious exclusion. New employees will be required to provide attestation to their status with proof of vaccination upon hire. Religious and medical exemptions and reasonable accommodation shall be addressed as required by law pursuant to the Equal Employment Opportunity Commission’s vaccination guidance.


Advertised: Jul 1, 2022 Mountain Daylight Time
Applications close: