University of MO - Columbia
CREGISTR - Registrar
General - This position is a member of a team and works with others
to complete the responsibilities of the office. All members of the
team respond to phone calls and emails from customers, process
tickets in Cherwell and work with walk-in customers to answer
questions or redirect to the appropriate unit. The team manages
opening and closing the office, processing of student requests in
the university information system and provides support for
Primary functions include the following:
Registration – Guide students with adding and dropping courses
during early and open registration on university systems. Process
tickets in the Cherwell system to record early cancellation, late
registration changes, withdrawals forms, etc. Process
administrative drops and withdrawals. Handle registration and
questions for Visiting Student enrollment, including the various
cross-town and area agreements. Assist with compiling information
needed for the annual audits.
Verifications – Inform students and third parties of the National
Student Clearinghouse (NSC), which handles degree and enrollment
verification, including good student discounts. Process and update
the information system (myZou) for requests sent by NSC on behalf
of a third-party. Research student information through various
computing and records systems.
Residency –Respond to telephone calls, walk-ins and email or other
electronic inquiries. This position will assist with residency
petition collection, review of petition materials and
Revision of Records – Manage incoming student appeals to the
Revision of Records committee, including the workflow in Qualtrics.
Compile information for the faculty committee to review. After the
committee decisions are made, assist with correspondence to
students concerning the final decisions. Where appropriate, update
the myZou system to correct the record as directed (backdated
withdrawals, drops, enrollments, etc.)
FERPA – Answer various questions from students, parents, faculty
and staff about the Federal Educational Rights and Privacy Act
(FERPA). Explain the privacy restrictions, third party releases and
Additional Authorized Access.
Other duties as assigned.
Hiring Range: $13.27-$14.26
GGS Grade: 6
University Title: Office Support Assistant IV
Internal applicants can determine their university title by
accessing the Talent Profile tile in myHR.
Monday - Friday; 8am - 5pm
High school diploma or equivalent and at least 5 years of
experience from which comparable knowledge and skills can be
acquired is necessary.
Online application, cover letter and resume highlighting relevant
education and experience.
Columbia Missouri Information
Columbia, Mo., is known as an ideal college town, combining
small-town comforts, community spirit and low cost of living with
big-city culture, activities and resources. Home to nationally
renowned public schools and other colleges and educational centers,
Columbia is packed with restaurants and entertainment venues and
hosts more than a dozen annual cultural festivals.
This position is eligible for University benefits. The University
offers a comprehensive benefits package, including medical, dental
and vision plans, retirement, paid time off, and educational fee
discounts. For additional information on University benefits,
please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
The University of Missouri is fully committed to achieving the goal
of a diverse and inclusive academic community of faculty, staff and
students. We seek individuals who are committed to this goal and
our core campus values of respect, responsibility, discovery and
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and
applicants for employment on the basis of their demonstrated
ability and competence without unlawful discrimination on the basis
of their race, color, national origin, ancestry, religion, sex,
pregnancy, sexual orientation, gender identity, gender expression,
age, disability, protected veteran status, or any other status
protected by applicable state or federal law. This policy shall not
be interpreted in such a manner as to violate the legal rights of
religious organizations or the recruiting rights of military
organizations associated with the Armed Forces or the Department of
Homeland Security of the United States of America. For more
information, call the Vice Chancellor of Human Resource
Services/Affirmative Action officer at 573-882-4256.
To request ADA accommodations, please call the Disability Inclusion
and ADA Compliance Manager at 573-884-7278.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use
the following links: