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Survivor Advocate (Student Services Professional IV), Counseling and Psychological Services

California State University, San Bernardino
California, United States
Salary Not specified
Posted Date
Jul 2, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Survivor Advocate (Student Services Professional IV), Counseling and Psychological Services
California State University, San Bernardino

Job No: 515385
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

CSUSB's Counseling and Psychological Services supports the university mission of academic success and social justice through promoting the mental well-being of CSUSB students, the campus community, and the surrounding region. This is achieved through mental health counseling, advocacy, and outreach and consultation in a safe, supportive, and culturally informed environment.

Job Summary

Reporting to the Director of Counseling and Psychological Services, the Survivor Advocate will provide emergency and ongoing support services and assistance to students and employee victims/survivors/complainants who are victims of Sexual Assault (SA), Domestic Violence (DV), Intimate Partner Violence (IPV) and stalking by assessing their needs, identifying appropriate referrals and plans of action.

Responsibilities include, but are not limited to:
Direct Services
  • May accompany individuals to meetings with University Police, local law enforcement, Title IX and other meetings with University administrators related to the complaint, medical/counseling appointments and treatments, civil and criminal court appointments, and meetings regarding interim measures and remedies as needed.
  • Facilitates individuals in writing civil and domestic violence restraining orders.
  • Act as an advisor during all stages of investigations, hearings, and other meetings with the Office of Student Conduct & Ethical Development.
  • Assists individuals in filing Victim Compensation paperwork.
  • Works with diverse student groups, organizations, academic and other campus departments regarding student health needs, issues, and problems.

Campus/Community Relations
  • Serves on campus-based sexual violence task force committees/teams.
  • With the leadership of the Title IX Office, collaborates to develop and provide campus-wide awareness and outreach activities, including activities highlighting social justice issues and their intersections with SA/DV/IPV.
  • Provides leadership in the dissemination of sexual violence prevention and awareness activities and programs.
  • Provides informational teaching and public speaking to academic classes, student clubs and organizations.
  • Establishes and maintains relationships with campus departments and community members and organizations related to sexual violence issues, educational and advocacy programs.
  • Aids faculty on issues involving student SA/DV/IPV.
  • Maintains a close, collaborative relationship with local rape crisis and/or treatment centers to assure 24-hour coverage of services.

Advocacy Program Coordination & Assessment
  • Develop survivor advocacy services annual goals and objectives.
  • Annually review survivor advocacy services mission and ensure mission is in alignment with university mission, particularly around areas of social justice.
  • Develop learning and process outcomes and adopt or create assessments to measure program efficacy.
  • Coordinate services with other staff who perform advocacy duties on campus.
  • Prepare monthly and annual reports as well as reports for any grant-funded activities.

Campus- and System-Wide Service
  • Serves on campus and system-wide committees and work groups and participate in relevant conferences and trainings to enhance services.
  • Perform other duties as assigned.

Employment Status: Full-time, Probationary, "Exempt" position (with the possibility of converting to permanent).

Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on July 7, 2022.

Work Schedule
  • Monday through Friday from 8:00 AM to 5:00 PM (occasional evenings and weekends).

Key Qualifications
  • Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
  • General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.
  • Ability to carry out very complex assignments without detailed instructions.
  • Advise diverse students individually or in groups on varied and complex matters.
  • Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
  • Reason logically and analyze and solve organizational and operating problems of one or several program areas.
  • Plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations.
  • Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action.
  • Understand the roles and responsibilities of others and gauge relationships accordingly by considering issues of diversity, the variety of the interrelationships, motivations, and goals of the members of the organization served.
  • Establish and maintain effective, cooperative, and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
  • Ability to maintain a Procurement Card.

Education and Experience
  • Education: Equivalent to graduation from a four-year college or university in a related field, plus upper-division or graduate course work in counseling techniques, interviewing and job-related conflict resolutions where such are job related.
  • Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
    • A master's degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
  • Valid CA driver's license and state mandated liability auto insurance.


Anticipated Hiring Range: $5,351 - $5,584 per month

Classification Range: $5,351 - $7,663 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

To view full description and to apply, visit:

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