Assistant Manager, Custodial (Administrator I), Custodial Services

California State University, San Bernardino
California, United States
Salary Not specified
Posted Date
Jul 2, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant
Employment Level
Employment Type
Full Time

Assistant Manager, Custodial (Administrator I), Custodial Services
California State University, San Bernardino

Job No: 514808
Work type: Management (MPP)
Categories: MPP, At-Will, Custodial/Facilities, Full Time


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

Facilities Planning & Management is here to provide, maintain, and enhance the campus community in support of the University's mission. Facilities Planning & Management consists of two divisions whose combined scope encompasses all aspects of Facilities at California State University, San Bernardino: Facilities Management and Facilities Planning, Design & Construction.

Job Summary

Under the general supervision of the Custodial Manager, the Assistant Custodial Manager provides support to ensure effective management of the custodial operations for the San Bernardino Campus and the Palm Desert Campus.

Responsibilities include, but are not limited to:


Works to ensure that the Custodial Services team is implementing best management practices on campus. Sets cleaning and sanitation expectations for campus buildings. Supports and moves new initiatives forward. Identifies current and future challenges and proposes solutions. Facilitates an environment that motivates, empowers, and inspires commitment from employees. Demonstrates commitment to creating and sustaining a diverse and inclusive workforce. Works with a spirit of collaboration, inclusion, respect, and collegiality. Creates a team environment where employees are recognized individually and as a team for their accomplishments, and success. Builds competence in others through effective coaching, performance management, and mentoring. Provides outstanding customer service to campus partners. Understands the importance of the built environment in student success.


As a member of the University community, ensures a community-focused approach to custodial management. Identifies and anticipates campus community needs. Builds effective relationships both internally and externally. Initiates and develops strong working relationships with the community. Works with outside groups to bring recognition to the campus for our efforts in custodial care, and sustainability.


Responsible for the Custodial quality control program and meets with the campus community including, faculty, staff, and students to address service-related concerns. Conducts and documents inspections of custodial work. assignments and projects.

Maintains equipment inventory to ensure staff have effective equipment to complete assigned tasks, repairs or replaces equipment as required.


Oversees the effective management and daily operations of assigned custodial staff including Leads (8) and Custodians (50) . Supervises, coordinates, assigns, and directs custodial activities. Helps define priorities of work and communicates this information to all staff involved. Monitors work progress and completion utilizing a computerized maintenance management system. Manages custodial projects and cleaning for new construction. Assists in the formulation, development, interpretation, implementation, and development of policies, procedures, standards, and programs related to Custodial Services. Performs 24/7 call-in duties

Employment Status: Full-time, Exempt, At-will, included in the Management Personnel Plan (MPP).

Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on June 21, 2022.

Work Schedule
  • Monday through Friday from 10:00 am to 7:00 pm, weekends and evenings may be required. Subject to change.

Key Qualifications
  • Applicants must possess strong communication skills.
  • Applicants must have a working knowledge of office software such as MS Word and Excel and should be familiar with custodial cleaning management software along with a thorough knowledge of the principles of supervision and organization.
  • Applicants must have a thorough knowledge of materials, methods, and equipment used in custodial work.
  • A working knowledge of the principles and methods of material control and equipment use and maintenance is required along with familiarity with OSHA safety requirements as they pertain to the custodial operation.
  • Applicants must be well versed in all facets of cleaning, as well as the ability to manage ih a diverse environment with a focus on client and customer services.
  • The ability to train subordinates and conduct an in-house training program is required.
  • Applicants must have the ability to recognize problems and effect solutions; coordinate custodial activities within an academic environment, and knowledge of APPA or ISSA cleaning standards.
  • Incumbent must be willing to respond to campus emergencies during off-hours as necessary.
  • Ability to read and write at a level appropriate to the duties of the position.
  • Follow verbal and written instructions to ensure safety.
  • Perform regular strenuous manual labor.
  • Safely move heavy items in excess of 50 pounds.

Education and Experience
  • Bachelor's degree in a relevant field or a combination of education and experience, which includes coursework in facilities management, construction technology, building repair and maintenance, business administration, or related field.
  • Three (3) years of related experience in custodial operations along with Supervisory or Management experience.
  • Experience working in a unionized environment.


Anticipated Hiring Range: $6,250 - $7,000 per month

Classification Salary Range: $3,750 - $10,417 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

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