Medical Assistant, Student Health Center

Medical Assistant, Student Health Center
California State University, San Bernardino


Job No: 514300
Work type: Staff
Categories: Unit 2 - CSUEU - Health Care Support, Administrative, Probationary, Full Time

About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary

The CSUSB Student Health Center is dedicated to the well-being and educational success of students and offers board-certified physicians as well as a team of pharmacists, nurse practitioners, physician assistants, health educators, professional nursing, and administrative staff. And a friendly and knowledgeable front office staff.

Our medical services include primary care, immunizations, nursing care, and health education. Our health center is conveniently equipped with a pharmacy and laboratory.

Job Summary

Under the work direction of physicians, nurse practitioners, physician assistants, registered nurses or other similar licensed professionals and the LVN II, the incumbent performs various clinical and medical support functions. The incumbent also performs a variety of standard clinical assistance tasks, as well as administrative and clerical duties in support of the SHC operations.

Responsibilities include but are not limited to:

Assists healthcare practitioners in the delivery of health exams, clinical procedures and medical treatments by preparing exam rooms, obtaining patient data and assisting practitioners

Performs a variety of standard tests and medical technical services not requiring a licensed professional (e.g., vision screening, audiometry and hearing testes, EKGs, peak flow testing spirometry, removal of sutures and bandages)

Performs specimen collection by non-invasive techniques and CLIA-waived testing ordered by a licensed practitioner

• Administers medication and immunizations.
• Performs TB skin tests, measures and describes results and refers for interpretation.
• Performs phlebotomy within the scope of practice for a Medical Assistant in the State of California.
• Verifies student eligibility through PeopleSoft for SHC/CAPS access.
• Answers calls and routes them to appropriate/designated areas.
• Prioritizes patient phones calls.
• Conducts appointment scheduling for providers and nurses.
• Addresses other incoming calls and advises students and others about services and routes calls to appropriate resources.
• Verifies patient demographics; assists with updating of patient information.
• Applies skills and knowledge of all department policies and procedures related to the front office, HIPAA regulations and AAAHC accreditation standards.
• Handles requests for cancelation and rescheduling of appointments.
• Interpreters provider notes (EMR system) and prioritizes patient follow ups.
• Handles clinical phone messages for providers and other staff.
• Performs front office reception duties such as greeting, checking in students/patients, assisting students with filling out their medical forms in the clinic and online and with the checkout process.
• Serves as cashier for cash and debit/credit card transactions. Collects, posts and processes daily payment transactions.
• Follows up with status reports for patients.
• Prepares faxes and other documentation, including health information required for referrals.
• Attends meetings; serves on relevant committees.
• May serve as part of late-stay/late clinic rotation staff.
• Engages in professional development activities (including but not limited to, keeping current with the medical assisting field and maintaining competences relative to the scope of practice).
• Completes all department and university required trainings as assigned.
• Performs other duties as assigned.

Employment Status: Full-time, Non-Exempt, Probationary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning June 8, 2022.

Work Schedule

Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

Key Qualifications

• Working knowledge of daily clinical operations; aseptic techniques and requirements.
• Working knowledge and skill in uses, application and proper operation of various medical supplies and equipment.
• Knowledge of California laws and regulations pertaining to medical assistants.
• General knowledge of anatomy and physiology.
• Understands the potential hazards or complications resulting from administering medications and how to initiate emergency procedures.
• Ability to demonstrate the proper techniques in administering medications in a variety of manners, including intramuscular, intradermal or subcutaneous methods and by inhalation; proper techniques in performing infections and phlebotomy; competency in performing assigned medical technical support services.
• Maintain effective working relationships with practitioners and other health center support staff and employees.
• Be sensitive to and communicate effectively with diverse patients.

Education and Experience

• High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows:
  • 1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies.
  • OR
  • 2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully.
  • NOTE: If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California.
• Current AED/CPR certification.

Preferred Qualifications

• Ability to multi-task and work in a fast-paced environment.
• Experience working with college students, preferably in a higher education setting.

Salary

Anticipated Hiring Range: $3,299 - $3,463 per month

Classification Salary Range: $ 2,860 - $ 4,597 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)



To view full description and to apply, visit: https://www.csusb.edu


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