Learning Commons Info Desk Supervisor, Waukesha
- Employer
- Carroll University
- Location
- Wisconsin, United States
- Salary
- Salary Not specified
- Posted Date
- Jul 1, 2022
View more
- Position Type
- Administrative, Business & Administrative Affairs, Computer Services & Information Technology
- Employment Level
- Administrative
- Employment Type
- Full Time
Learning Commons Info Desk Supervisor, Waukesha
General Information
- Job Title:Learning Commons Info Desk Supervisor
- Location:
- 100 N East Ave
- Waukesha, WI, 53186
- United States
- Employee Type:Support Staff
- Job Category:Staff
Description
Responsibilities:
- Work independently to enforce policies and procedures of the LC Info Desk
- Provide customer service support at the LC Info Desk, including but not limited to, equipment circulation, data collection, and assisting patrons
- Supervise student employees working at the LC Info Desk
- Supervise and assist peer educators as they hold hours in the Learning Commons
- Manage activity in the Learning Commons and complete shift report
- Close or open the LC, depending on shift
- Other duties as assigned
Qualifications:
Education and/or Experience:
- High School Diploma required, bachelor's degree preferred
- Supervisory experience preferred
- Two years of relevant experience in academic support services preferred
Additional Knowledge, Skills and Abilities:
- Must be able to work Sundays 5-10:30 pm. Position runs during fall and spring semesters
- Ability to work both independently and as a team member
- Must be able to establish and maintain effective working relationships with students, faculty and staff using services within the Learning Commons
- Customer service-oriented attitude
- Sensitivity to the needs of students
- Demonstration of positive attitude, diplomacy, tact, courtesy and a sense of humor
- Superior written, interpersonal and oral communication skills
- Ability to quickly respond to changing departmental needs
- Knowledge of Excel, Word and Outlook
- Candidates must be willing and able to support and advance the University mission
To apply, please visit: https://secure4.saashr.com/ta/6153588.careers?showjob=503607811
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