Learning Commons Info Desk Supervisor, Waukesha

Employer
Carroll University
Location
Wisconsin, United States
Salary
Salary Not specified
Posted Date
Jul 1, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Administrative
Employment Type
Full Time


Learning Commons Info Desk Supervisor, Waukesha

General Information
  • Job Title:Learning Commons Info Desk Supervisor
  • Location:
    • 100 N East Ave
    • Waukesha, WI, 53186
    • United States
  • Employee Type:Support Staff
  • Job Category:Staff


Description
Responsibilities:
  • Work independently to enforce policies and procedures of the LC Info Desk
  • Provide customer service support at the LC Info Desk, including but not limited to, equipment circulation, data collection, and assisting patrons
  • Supervise student employees working at the LC Info Desk
  • Supervise and assist peer educators as they hold hours in the Learning Commons
  • Manage activity in the Learning Commons and complete shift report
  • Close or open the LC, depending on shift
  • Other duties as assigned


Qualifications:

Education and/or Experience:
  • High School Diploma required, bachelor's degree preferred
  • Supervisory experience preferred
  • Two years of relevant experience in academic support services preferred



Additional Knowledge, Skills and Abilities:
  • Must be able to work Sundays 5-10:30 pm. Position runs during fall and spring semesters
  • Ability to work both independently and as a team member
  • Must be able to establish and maintain effective working relationships with students, faculty and staff using services within the Learning Commons
  • Customer service-oriented attitude
  • Sensitivity to the needs of students
  • Demonstration of positive attitude, diplomacy, tact, courtesy and a sense of humor
  • Superior written, interpersonal and oral communication skills
  • Ability to quickly respond to changing departmental needs
  • Knowledge of Excel, Word and Outlook
  • Candidates must be willing and able to support and advance the University mission


To apply, please visit: https://secure4.saashr.com/ta/6153588.careers?showjob=503607811


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