Records Specialist I

Job Title
Records Specialist I

Agency
Texas A&M University - Corpus Christi

Department
Office Of The Registrar

Proposed Minimum Salary
Commensurate

Job Location
Corpus Christi, Texas

Job Type
Staff

Job Description

Description:

This position is responsible for answering multi-line telephones and trouble shoot any issues presented by callers as well as providing back up support for Ad Astra scheduling.

Responsibilities:

• Provide assistance to all customers in person, serve as backup person for Center Kiosk.
• Answer multi-line telephones and trouble shoot any issues presented by callers.
• Assist the Associate Registrar in correcting error corrections for compliance enrollment reporting for the National Student Clearinghouse.
• Contact person for DegreeVerify service through National Student Clearinghouse.
• Assist with Commencement and Registrar related events throughout the year.
• Assist with other duties and/or projects as assigned by Supervisor.
• Audit and award undergraduate degrees. Assist with printing, preparation, and mail-out of diplomas.

Qualifications:

• Associate's Degree.
• Two (2) years of related experience.
• Additional education and/or experience may be considered as a substitution for the minimum requirements:
  • High school diploma and four (4) years of related experience.
  • Associates degree and two (2) years of related experience.
  • Bachelors degree.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and databases.
• Superior customer service skills.
• Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a positive, courteous, professional manner with diverse population of customers in person, telephone, or e-mail.
• Self-motivated, self-directed, and has excellent attention to detail.
• Ability to work on weekends and outside of regular business hours as needed for commencement and University programs.

Preferred Qualifications:

• Associate's degree in Communication, Business, or related field.
• Experience in admissions and records in higher education.
• Working knowledge of Banner, Laserfiche, and Argos.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TAMUCC/Records-Specialist-I_R-051897-1

jeid-d5a8e1d0bc3024469d94193cdaf78ff1