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Records Specialist I

Employer
Texas A&M University Corpus Christi
Location
Texas, United States
Salary
Salary Not specified
Posted Date
Jul 1, 2022

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Administrative
Employment Type
Full Time
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Job Title
Records Specialist I

Agency
Texas A&M University - Corpus Christi

Department
Office Of The Registrar

Proposed Minimum Salary
Commensurate

Job Location
Corpus Christi, Texas

Job Type
Staff

Job Description

Description:

This position is responsible for answering multi-line telephones and trouble shoot any issues presented by callers as well as providing back up support for Ad Astra scheduling.

Responsibilities:
  • Provide assistance to all customers in person, serve as backup person for Center Kiosk.
  • Answer multi-line telephones and trouble shoot any issues presented by callers.
  • Assist the Associate Registrar in correcting error corrections for compliance enrollment reporting for the National Student Clearinghouse.
  • Contact person for DegreeVerify service through National Student Clearinghouse.
  • Assist with Commencement and Registrar related events throughout the year.
  • Assist with other duties and/or projects as assigned by Supervisor.
  • Audit and award undergraduate degrees. Assist with printing, preparation, and mail-out of diplomas.


Qualifications:
  • Associate's Degree.
  • Two (2) years of related experience.
  • Additional education and/or experience may be considered as a substitution for the minimum requirements:
    • High school diploma and four (4) years of related experience.
    • Associates degree and two (2) years of related experience.
    • Bachelors degree.
  • Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and databases.
  • Superior customer service skills.
  • Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a positive, courteous, professional manner with diverse population of customers in person, telephone, or e-mail.
  • Self-motivated, self-directed, and has excellent attention to detail.
  • Ability to work on weekends and outside of regular business hours as needed for commencement and University programs.


Preferred Qualifications:
  • Associate's degree in Communication, Business, or related field.
  • Experience in admissions and records in higher education.
  • Working knowledge of Banner, Laserfiche, and Argos.


All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TAMUCC/Records-Specialist-I_R-051897-1

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