DIRECTOR I BUSINESS ADMINISTRATION #00025807

Hiring Department

Fiscal Services

Application Deadline
Open Until Filled

Full Time/Part Time
Full Time, Benefit Eligible

Salary
$62,000-$74,000

Job Description
This position directs the business operations of the Cashiers & Student Loan Collections department. This position will correspond and interact with parents, students, alumni, and interested third parties regarding student accounts and loans and be responsible for resolving escalated issues. This position identifies and solves highly technical and operation problems.

Duties and Responsibilities:

• Directs and overseas daily operation of Cashiers and Student Loan Collection areas while ensuring compliance with university, state and federal regulations, and standard accounting procedures.
• Support University strategic initiatives by researching, planning for, and implementing strategies related to student tuition structures, billing and collection. Collaborate with UM personnel to provide unput to strategic decisions regarding the future tuition structures, collection practices, and other applicable areas.
• Implementation of new systems and products in the functional areas of responsibility.
• Responsible for the reconciliation of general ledger tuition and loan accounts.
• Responsible for overseeing the service provided to internal and external customers of Cashiers & Student Loan Collections. Ability to resolve escalated issues arising from operations and requiring coordination with other departments.
• Represents S&T Cashiers Office on local campus and UM system committees and task groups as needed. Works collaboratively with campus departments.
• Responsible for the staffing of Cashiers and Student Loan Collections, conducting interviews, making hiring decisions, and performing annual reviews.
• Review and approve annual student receivables and loan balance write-offs.
• Stay abreast of industry trends, attend conferences and meetings, apply ideas and recommendations from these discussions to the management of the department.
• Handle miscellaneous financial problems such as enrollment status, bank discrepancies, delinquent student loans, and transfers of funds.
• Develop departmental budget request and written narrative. Review, approve, and monitor department operating expenditures.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 6 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• PeopleSoft experience in student administration and finance
• Familiarity with the TouchNet technology platform
• 5 years' supervisory experience