Leeds School of Business
at the University of Colorado
Boulder encourages applications for an Assistant Director,
Graduate Student Services!
This role involves significant
leadership oversight of comprehensive student services for five
graduate degree programs: FT MBA, evMBA, hybMBA, MS BUAN, MS SCMN;
and provides supplemental support for two additional graduate
degree programs: MS FNCE, MS REAL. This position is critical for
maintaining graduate student satisfaction by integrating efforts
between faculty, staff, and external units beginning with
orientation through to graduation. This requires working closely
with other members of the Graduate Programs staff and Leeds faculty
to provide an exceptional student experience based on educational,
experiential, and professional goals among the various graduate
student populations across multiple campuses and varying programs.
Directs administrative and operational duties associated with the
essential functions of the position. This position is responsible
for guiding different student populations (incoming students,
current students, and graduating students) across multiple graduate
programs. The role partners with other academic services
professionals to coordinate delivery of services. Also, the
position collaborates with career management to develop and deliver
programming to cultivate job placement post-graduation.
The University of Colorado Boulder is committed to building a
culturally diverse community of faculty, staff, and students
dedicated to contributing to an inclusive campus environment. We
are an Equal Opportunity employer, including veterans and
individuals with disabilities.
Who We Are
, we have an unprecedented vantage point, and while
we’re located at the foot of the Rocky Mountains, we’re not talking
about the scenery. Set in the heart of Boulder, Colorado—one of the
nation’s most vibrant business communities—Leeds offers
unparalleled access to world-changing entrepreneurs, national
research institutions and award-winning faculty!
What Your Key Responsibilities Will Be
Advising Process Improvement and Implementation
Programmatic Leadership and Supervision
- Serves as the primary point of contact for students for all
academic needs and responsible for developing processes regarding
degree planning and degree completion. Analyzes degree audits each
semester to ensure students are on track to graduate from the
program in the expected time. Develops advising tools for students
to manage degree progress. Advises students on course selection in
relation to specific curriculum, career objectives and academic
goals. Creates new systems and policies. Evaluates non-business
courses regarding approval for degree requirements, in addition to
approving requirements for eleven distinct dual degree graduate
programs. Develops individualized program plans for online and
certificate programs. Develops and directs processes unique to the
online student population regarding delivery of academic services.
Promotes Pathway opportunities as an option for student engagement.
In support of evening and hybrid programs, this position will
engage altered shifts to allow for onsite presence evenings until
6:30p (minimum 2 nights/wk) and ½-days on Saturdays at the
beginning of each hybrid term (up to 3 Saturdays in an academic
Project and Policy Management
- Provides oversight and management of student leaders, including
direction of student elections and guidance on student
organizations’ mission, vision and values in line with the School
and the Chancellor’s strategic imperatives. Identifies/develops
program/degree specific experiential opportunities for students
through student cohorts, student organizations, coordination with
the Centers and Career Management. Maintains student records in
compliance with FERPA regulations. Provides direction for signature
events including registration, orientation and graduation. Creates
new events, special programming and networking opportunities that
help to build a community and support student retention and student
success, including a focus on DEI initiatives. May provide
supervision for student employees. Applies critical thinking to
resolve arising issues/problems. Provides guidance to faculty and
students regarding curriculum ideas, course sequencing and
scheduling. Makes policy recommendations for each program in line
with student demographic and plan requirements and works with MCPC
to improve program standing and delivery. Implements necessary
intervention with academically at-risk students to achieve 90
percent graduation rate. Manages program logistics between all
programs, of which includes resources available to students.
Academic Collaboration and Management
- Partners with appropriate Graduate Programs staff to
develop/implement/interpret academic and procedural policies (e.g.
student/faculty handbooks) at the program, school, and campus
level. Manages various academic reports and analyzes student data
to inform strategic decisions that promote positive student
outcomes, retention, and graduation. Manages and provides oversight
for student initiatives and projects focused on student enrichment
What You Should Know
- Partners with other strategic offices on campus (e.g. Graduate
School, Registrar, CEPS, Financial Aid) with regard to student
registration, billing, graduation and other student record issues
that may require trouble-shooting solutions. Partners with Graduate
Programs’ staff and faculty to communicate strategically with
students to ensure consistency. Navigate various campus systems
(Canvas, Sales Force, CU-SYS) to inform communication plans for
each graduate program. This includes regular announcements, special
announcements, timely information with regard to orientation,
registration, special opportunities, and graduation, and responding
to email/phone/in-person inquiries. Administers student surveys at
pre-enrollment, mid-program, and program exit to gauge student
satisfaction and identify areas of opportunities by recommending
any necessary changes to the program. Collaborate with GP staff as
part of a team-focused environment. Represents the unit at/on
departmental, campus, regional/national events and committees.
All University of Colorado Boulder employees are required to align
with the campus COVID-19 vaccine
. New employees must provide proof of vaccination
or receive a medical or religious exemption within 30 days of
We anticipate this position will support a hybrid format (remote
and in-person work).
What We Can Offer
- The salary range is $60,000- $70,000 annually.
The University of Colorado offers excellent benefits
, including medical, dental,
retirement, paid time off, tuition benefit and ECO Pass. The
University of Colorado Boulder is one of the largest employers in
Boulder County and offers an inspiring higher education
environment. Learn more about the University of Colorado Boulder
Be collaborative. Be impactful. Be Boulder.
What We Require
What You Will Need
- A Bachelor’s Degree in education, business, or related field
from an accredited institution.
- Minimum of 3 years experience in academic services or advising
in a higher education setting under FERPA compliance.
What We Would Like You To Have
- Outstanding organizational and project management skills.
- Strong communication (verbal and written) skills with
confidence to speak in front of large groups.
- Outstanding customer service skills.
- Experience working with student information systems and
- Promotes creating an inclusive environment to reflect our
values and vision at Leeds.
- Related graduate degree.
- Prior experience in a student services role advising graduate
- Experience leading information sessions, public
To apply, please submit the following materials:
- A current resume.
- A cover letter that specifically tells us how your background
and experience align with the requirements, qualifications, and
responsibilities of the position.
We may request references at a later time.
Please apply by July 12, 2022
Note: Application materials will not be accepted via email. For
consideration, please apply through CU Boulder Jobs.
Posting Contact Information
Posting Contact Name:
Boulder Campus Human Resources
Posting Contact Email: