Administrative Specialist /Client Intake Specialist

About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

Job Summary

The Client Intake Specialist and Accessibility Assistant works primary with the director of Counseling and Student Disability Services and is responsible for providing efficient and professional management of all functions related to Counseling and Student Disability Services.

Responsibilities

• Coordinates, and oversees all activities associated with the dat to day management and operations of the Center: is the Intake Specialist for all professional counseling staff and serves as Accessibility Assistant to Student Disability Coordinator.
• Supervised work study students
• Greets individuals and general public: provides information pertaining to Special Initiative Programs.
• Keeps varies administrative and fiscal records; serves as manager and Intake Coordinator of PyraMed5 and/or Titanium Data System
• Composes various letters and other correspondences for signature
• Coordinates and supervises work of student assistants
• Assist Student Disability Coordinator with accommodations process
• Performs other duties, as required

Required Qualifications

High School diploma / GED or a equivalent education is required for this position

6 months plus of Administrative Experience or Office work

Must be proficient in the use of software including: MS Word, Excel, Outlook, PowerPoint, and Adobe Acrobat

Preferred Qualifications

Associate's degree in appropriate field, having successfully completed courses in business communications, data processing/software applications, or an equivalent combination of training and experience.

Proficiency in BANNER and Excel highly preferred

Two to three years of experience in higher education environment

Some knowledge of ADA/504 and mental health is highly desirable

Proposed Salary

Salary range is from $25,000 to $28,000

Knowledge, Skills, & Abilities

Excellent verbal and written communication skills

Working knowledge of office equipment

Ability to prioritize and manage multiple tasks at the same time
Must be highly organized, able to prioritize, able to multi-task and able to communicate with external and internal customers effectively
Ability to maintain a high degree of integrity in handling confidential matters

Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.