Atherton, CA 94027
Director of Financial Aid
Reports to: Dean of Enrollment Management
Position Type: Full-time, exempt positions
Compensation: Commensurate with experience
Application Deadline: Review of applications will begin immediately and continue until the position is filled. First review date: July 11, 2022.
The position of Director of Financial Aid at Menlo College is a full-time, exempt position that reports to the Dean of Enrollment Management. Plans, creates, and implements strategic and operational initiatives for the Financial Aid Office, collaborating with the Dean of Enrollment Services, academic units, business services, and other college departments to ensure the effective and efficient delivery of financial aid services for Menlo College students.
The Director of Financial Aid is responsible for the direction and coordination of all activities pertaining to the administration of financial aid programs offered at Menlo College, as well as overall responsibility for the general supervision of two staff members and student employees, and operation of the Financial Aid Office. The Director of Financial Aid will ensure compliance under all applicable Federal Regulations under Title IV eligibility, California Student Aid Commission in relation to all applicable grant programs. Incumbent works closely with the Dean of Enrollment Management on budgets, strategies for delivery of student financial aid, and the analysis and implementation of appropriate financial aid models. This position maintains close collaboration with the Dean of Enrollment Management to provide strategic initiatives to support enrollment goals of the college, while promoting affordability based on student profiles. The Director of Financial Aid will model excellence in customer service as the foundation for counseling Menlo College students and their families regarding affordability, responsible borrowing, financial literacy, and resources to assist students and their families looking to or currently attending Menlo College. The description of responsibilities below is intended to be a descriptive but not necessarily all-inclusive list.
- Oversees and supervises the personnel and day-to-day operations of the Financial Aid Office; develops and manages personnel and the operating budget
- Ensures compliance with Federal Student Aid reports including FISAP, IPEDS, CDS, and participating surveys
- Establishes and maintains student communications regarding financial aid processing and timelines
- Develops and ensures effective implementation of all procedures and guidelines related to administering federal, state, and institutional financial aid, in accordance with current policies of Title IV and other applicable federal and state agencies, donors, and the College, including but not limited to timely compliance and administration of Federal Student Aid programs including awarding, verification, disbursement, and reconciliation
- Serves as the lead financial aid liaison to the Business Office and to other Enrollment Management personnel
- Serves as the OFA verifications official for federal, state and athletic reports in conjunction with other offices
- Monitors the College’s CalGrant eligibility
- Coordinates the engagement with the third-party company that assists in reducing federal loan delinquency and default by Menlo’s former students
- Counsels and advises students and families on their financial aid options, including federal work study and federal student loans
- Assists students with complaints and appeals about decisions made concerning federal, state, and College policies
- Maintains appropriate records as required by federal and state regulations
- Completes all required surveys in conjunction with other offices
- Other projects and tasks as assigned
- Baccalaureate degree required; masters preferred
- Minimum of five (5) years of administrative experience in financial aid or a combination of financial aid and other related areas of student affairs
- Working knowledge of federal and state financial aid programs, and applicable rules and regulations, verification, awarding, disbursement, and reconciliation processing
- Knowledge and utilization of Title IV regulations
- Familiarity with financial aid office software applications and web-based systems, including PowerFAIDS, Jenzabar, EdConnect, Webgrants, COD and ELM
- Excellent written and oral communication skills
About Menlo College
Menlo College is a diverse and tight-knit community of exceptional, involved people. Our mission is to: “…ignite potential and educate students to make meaningful contributions in the innovation economy.” We attract students from all over the world who are committed to learning, playing intercollegiate sports, starting, and leading organizations, and making an impact in their communities.
Continuing an unbroken streak for more than a decade, Menlo College was named to The Princeton Review “2021 Best Colleges” list, recognition given to only 12% of all colleges and universities in the U.S. In 2020, Menlo College was also ranked #11 in Money for Best Business Colleges in the U.S. Menlo College is designated as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American, Pacific Islander-Serving Institution (AANAPISI). Only 1% of all colleges and universities in the U.S. achieve this dual recognition.
Our campus is located 30 miles south of San Francisco, in Silicon Valley – one of the world’s most entrepreneurial and innovative locations. Silicon Valley is renowned as an innovation incubator with exceptional opportunities for experience-based learning.
Interested and qualified candidates should submit a resume and cover letter in which they identify their interest in the position to:
Attn: Director of Human Resources
1000 El Camino Real, Atherton, CA 94027-4301
or via email to firstname.lastname@example.org
Menlo College is committed to a firm policy of equal employment opportunity.
All prospective Menlo College employees are required to satisfy a background check and have fully completed their COVID-19 vaccinations (including a booster) or have an approved exemption. A negative PCR test will be required prior to employment.