Human Resources Director of Talent Management and Workforce Planning

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report.

University Human Resources is transforming. The University of Georgia has been a leader for more than 235 years for one reason: Our people. People will always be the heart of our success. Our team is composed of strategy consultants focused on helping the people of this great institution reach their potential and building the foundation for the next 235 years. Click here to learn more about our mission, vision, staff, and more!

Reporting to the Senior Director for Diversity, Inclusion, and Talent, the Director of Talent Management and Workforce Planning will design and implement strategies and programs to recruit, retain, promote and grow a diverse and inclusive workforce that supports the goals and objectives of the University of Georgia. The Director will be responsible for the management, organization and implementation of strategic initiatives related to classification, recruitment, and workforce planning. The Director will lead a team of HR professionals and develop a service culture dedicated to improving efficiencies and effectiveness to support our campus partners in attracting and retaining top talent at the University of Georgia.

The ideal candidate will possess the following qualifications and characteristics:

• High level of communication, management and leadership skills
• Significant project management experience including an ability to balance and effectively manage competing priorities and consistently deliver objectives on time
• Self-motivated with ability to work autonomously
• Strong commitment to team accountability and the ability to deliver work on time
• Experience providing a high level of customer service in an academic environment
• Positive attitude and professional maturity in stressful situations
• High degree of personal integrity and ability to work with confidential and sensitive information

Duties/Responsibilities

Leadership/Strategy - 50%

• Provides leadership, direction and develop the professional activities and staff assigned to the Talent Management and Workforce Planning team.
• Establish goals and objectives consistent with goals and objectives of the organization.
• Partner and influence key business partners, customers, operations leaders to drive strategic outcomes.
• Translate strategic initiatives into modeling that provides executable and measurable outcomes with an emphasis on resource optimization and service level delivery.
• Proactively participate in strategic planning conversations with regards to future operational staff needs and make recommendations based on analytical and historical data.
• Streamline and optimize analytical and forecasting processes through continuous improvement.
• Partner with the leadership team to formulate, develop, implement and evaluate a HR and Talent Management Strategy to achieve the organization’s vision, mission and goals, and to create value to its stakeholders.
• Lead translation of business objectives into executable plans with emphasis on resource optimization and service level delivery. Accountable for general oversight of forecasting daily and interval level workload, scheduling contact center resources, and managing service level delivery.
• Maintain expertise regarding Talent Management and Workforce Planning best practices. Utilize expertise to help drive strategic agenda. Make recommendations to improve efficiencies and service delivery.
• Leads and supports department staff in meeting individual and group goals, providing frequent feedback to team members and demonstrate superior service to internal and external customers.
• Enhances team satisfaction through recognition and professional development plans. Leads cross functional collaboration between each University HR Service Center of Excellence, ensuring commitment to shared vision of talent investment.

Operations - 25%

• Directs the successful execution of UGA’s Talent Management and Workforce Planning strategy with responsibility for strategic design, measurement, and execution of operations and processes.
• Develop and drive flexible, multi-faceted hiring strategies that leverage internal and external talent channels.
• Designs, administers, and actively participates in the position description management, as well as the recruitment and selection process for academic, administrative, and support staff positions.
• Establishes methods to appropriately monitor results against targets
• Directs, manages, and oversees the implementation of employment policies and procedures.
• Develops and administers personnel policies of the organization to ensure consistent and standard procedures.
• Facilitates committees, teams, and ad hoc groups designed to informally address Talent Management and Workforce Planning.
• Identifies and builds on internal and external practices that are leading edge, scalable, culturally consistent and forward thinking.
• Leads implementation and change initiatives, ensuring successful adoption. Measures activities and provides meaningful and actionable analysis to drive continuous improvement efforts.
• Ensure that support staff is knowledgeable and have the most current information to offer employees, allowing them to make informed decisions.

Compliance - 25%

• Ensure the University follows the various University System of Georgia Policies, International Law, and Federal and State Employment Regulations.
• Identifies, develops and communicates policies, procedures and training related to talent management and workforce planning to support unit goals, clarifies performance expectations and meet regulatory requirements.

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).