Access Services Supervisor
- Employer
- Fairfield University
- Location
- Connecticut, United States
- Salary
- Salary Not Specified
- Date posted
- Jul 1, 2022
View more
- Position Type
- Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Other Business & Administrative Affairs, Auxiliary Services
- Employment Type
- Full Time
Job Details
Job Description:
DIVISION: Academic Affairs
DEPARTMENT: DiMenna-Nyselius Library
BASIC FUNCTION: Manages all Access Services Department functions. Hires, trains and supervises Access Services department staff. Hires, trains, schedules and supervises student employees. Oversees all access services-related tools and technologies. Controls the fine and billing functions of the library. Coordinates building access and maintenance.
UNUSUAL WORK CONDITIONS Physical requirements: mobility; must be able to lift materials off shelf. Requires some evening and weekend hours.
KNOWLEDGE AND SKILL NEEDED:
EDUCATION: Bachelor’s Degree preferred or equivalent related experience.
EXPERIENCE: At least two years of library experience preferred. Demonstrated computer literacy and supervisory skills. Good communication and interpersonal skills are essential. Experience working in an academic setting and/or with a college-aged population preferred.
SUPERVISION OF PERSONNEL: DIRECT
Access Services and Reserves Specialist
- 9 evening and weekend Circulation Supervisors
- 25-30 Student Employees
Principal Duties:
1. Oversees and manages all Access Services operations. This includes:
- providing oversight of the main service point, with extensive
service hours, of the library;
- oversight of access services-related tools and technologies
including the integrated library system, student information
system, financial management system, and human capital management
system;
- developing and maintaining workflows for all aspects of Access
Services operations;
- maintaining patron records;
- overseeing fines, billing and missing book processes;
- explaining and interpreting circulation policies to
patrons;
- assessing and resolving problems and referring to other staff
as appropriate;
- updating and writing policy and procedures manuals and
recommending changes as needed;
- answering routine inquiries and referring patrons in need of
professional assistance to librarians;
- coordinating the on-campus delivery of Library and interlibrary
loan material;
- coordinating mailing of library resources to remote
patrons;
- compiling statistical reports.
- coordinating shelf reading, shelving and stack labeling
assignments;
- planning for stack shifting and projecting future shelving
needs;
- identifying books for repair or replacement;
- supervising the access of reserve materials.
- overseeing the process for overdue, fine, and other patron
notices;
- recording status of delinquent accounts;
- preparing detailed semester reports for the Bursar and
Fairfield Prep for billing purposes;
- maintaining relationship with the Bursar’s office;
- searching and recording information regarding the missing book
process.
- performing routine inspection of building for issues requiring
work orders;
- submitting and monitoring progress of work orders;
- engaging with Facilities staff in the building;
- providing building access for Facilities staff;
- communicating with Associate Dean for Public Services regarding
building issues and maintenance;
- coordinating building opening and closing;
- partnering with Department of Public Safety regarding building
security and staff safety protocols;
- monitoring building security and providing the initial response
to emergencies and issues related to building access and
security.
- recruiting, hiring, and training;
- coaching and mentoring, as appropriate;
- meeting with all staff members individually and as a
department/unit on a regular basis;
- overseeing the flow and quality of work;
- coordinating staffing schedules;
- communicating effectively with staff concerning department/unit
and library-wide matters;
- evaluating performance.
- recruiting, hiring, and training;
- coaching and mentoring, as appropriate;
- overseeing the flow and quality of work;
- coordinating staffing schedules;
- evaluating performance;
- managing payroll and financial aid;
7. Participates in the growth and development of the Library. This includes:
- embodying the mission and values of the Library and the
University in our everyday work life;
- communicating effectively with supervisor concerning pertinent
Library and/or University matters;
- assisting in the discussion and formulation of policies and
procedures;
- keeping current with developments in job
responsibilities;
- acting as a responsible participant in staff, committee, and/or
task force meetings ;
- attending and participating in Library and University
events;
- monitoring developments in Access Services through attendance
at meetings and workshops, membership in professional associations,
and the reading of professional literature.
- promoting the proper utilization of equipment and
materials;
- notifying supervisor immediately of any unsafe working
conditions.
This position is based at Fairfield University’s Fairfield, CT campus and is not eligible for immigration assistance.
**Please include a resume, cover letter, and contact information for three references**
Category:
Academic - Admin
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and, in this spirit, particularly welcomes applications from women, persons of color, Veterans, and members of historically underrepresented groups. The University will provide reasonable accommodations to all qualified individuals with a disability.
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions : If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions : If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu
Company
Our scenic, 200-acre campus is situated on the Connecticut coastline, just 60-minutes away from the heart of Manhattan and less than a mile from the beaches of Long Island Sound. But it’s more than just our surroundings that make our campus unique — it’s our commitment to each and every student’s personal and professional growth and their journey to becoming individuals of purpose.
For more than 80 years, Fairfield University has been graduating adept, accomplished, and socially responsible leaders in an academic community where the learning goes deeper, the friendships are more meaningful, and the experiences stay with you long after graduation. As a values-based, student-centric, outcomes-focused Jesuit Catholic University, we are committed to educating the whole person — mind, body, and spirit — and providing students with experiential learning and professional development opportunities that give them a competitive edge in today’s job market. At Fairfield, the future is filled with opportunities as limitless as your potential, and they all begin with you.
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