Office Coordinator

Office Coordinator
Department:Career Services Center
Location:Columbia, MO
Type:Staff, Full-time
Salary starting at: $16.80 per hour

Diversity Statement:
Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age, or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.

Job Summary:
The Office Coordinator will provide administrative, technical, and records processing support for the Career Services, International Student Services, and Education Abroad operations by developing, organizing, managing, and streamlining day-to-day activities. Primary functions of this position include scheduling meetings, overseeing the production of marketing materials, ordering supplies, and managing all functions of the departments within the purview of this role. The Office Coordinator must project a professional image through in-person, online, and telephone interaction and should be knowledgeable about all areas of Career Services, International Student Services, and Education Abroad.

Essential Functions:

• Greet, assist and direct visitors in person, over the phone, and electronically to the appropriate staff member.
• Coordinate all departmental efforts related to training, marketing, and reporting.
• Manage appointments, communications, and daily schedules for the staff for Career Services, International Student Services, and Education Abroad.
• Hire, train, supervise, and evaluate student employees; and coordinate and track progress on their assigned work projects. Also responsible for discipline and termination of student employees, as necessary.
• Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
• Develop and implement year-round marketing strategies for departmental workshops, events, and services.
• Manage social media and marketing/publicity for Career Services, International Student Services and Education Abroad programming initiatives.
• Help to organize events for the departments to include coordinating event details, marketing, logistics, and registration activities.
• Assist students and alumni with initial questions in career planning, including job and graduate search processes, and guide inquiries to appropriate resources.
• Assist in the management of Handshake, Columbia College’s career management system.
• Implement and maintain databases to generate reports and presentations that highlight facts, statistics, trends, usage rates, and outcomes related to Career Services, International Student Services, and Education Abroad programs and services.
• Assist in updating and maintenance of the departmental web pages.
• Develop and maintain administrative planning calendars for Career Services, International Student Services, and Education Abroad.
• Coordinate the purchase of items for Career Services, International Student Services, and Education Abroad programming initiatives.
• Generate written correspondence to send to international students through Cases request system.
• Develop forms, spreadsheets, PowerPoint slides/presentations, and other documents used in the office.
• Assist in the development of the annual budget and maintain a budget tracking system.
• Maintain confidentiality for all student records and information.
• Maintain an attractive, functional, and professional office environment including maintaining office supplies and ensuring office equipment is functional.
• Perform job duties in accordance with Columbia College’s vision, mission, and values; the mission of the Division of Student Affairs and the Career Services, International Student Services, and Education Abroad departments.
• Practice superior customer service.
• Fulfill additional responsibilities as assigned.
• Display respect and civility to all constituencies in all communications.
• Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.
• Serve on division and college committees as requested.
• Attend major college functions, including but not limited to Homecoming, Registration Day, Welcome Week, Education Abroad Fair, International Extravaganza and Coffee Hour, Career Fair, Commencement, and Student Affairs Night of Recognition.

Supervisory Responsibility: Student Employees

Position reports to: Director of Career Services

Required Core Competencies and Professional Experience:

• Ability to fluently read, write, and understand the English language.
• Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
• Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
• Proficiency in using web-based technologies, including database systems.
• Ability to work independently and in a team environment, with or without direct supervision.
• Excellent communication, interpersonal, customer service, and organizational skills.

Required Level of Education: High School Diploma

Preferred Level of Education:Bachelors

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.

Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.

Eligibility for employee benefits and perks is determined by employment status. For more information please see https://www.ccis.edu/careers .

Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.

Review of applications will begin immediately and continue until the position has been filled.

In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.

Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.

https://www.ccis.edu/campus-safety/crime-reporting/reports-stats