University of Delaware
Equal Employment Opportunity Statement
The University of Delaware is an Equal Opportunity Employer which
encourages applications from Minority Group Members, Women,
Individuals with Disabilities and Veterans. The University's Notice
of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html
Facilities Management, Full Time
PAY GRADE: 30E
CONTEXT OF JOB:
Under general direction of the assigned Maintenance Manager, the
Maintenance Supervisor oversees and coordinates the safe and
efficient operation and maintenance of building equipment and
systems for all assigned trades and related services. This position
coordinates response to emergent conditions and coordinates and
plans 2nd shift execution of all corrective and preventive
maintenance for the department. Supervises and coordinates the
activities of unionized technical staff, as appropriate to the
needs of the operation, and collaborates closely with other
Facilities departments, units, and management levels.
• Monitors and maintains performance of various building systems
and related services throughout the UD Community and collaborates
closely with other Facilities departments, units, and management
• Identifies, analyzes, and implements cost effective resolution
for routine and chronic non-routine maintenance problems.
• Participates in developing and managing an asset management
program including implementing and evaluating work processes,
systems, and procedures to achieve department goals, objectives,
and work standards.
• Clearly communicates with dayshift managers via written
• Ensures that the job-related aspects of the buildings will be
maintained and operational in a cost-effective manner.
• Reports to campus during off-shift hours as necessary to address
and coordinate related campus issues and events.
• Ensures compliance with all applicable state, local and federal
codes, laws, and regulations; obtains building permits from the
City of Newark as necessary.
• Responds without delay to service inquiries and complaints from
the customer base.
• Participates in developing, implementing, and evaluating work
processes, systems, and procedures to achieve department goals,
objectives, and work standards.
• Provides day-to-day supervision of unionized personnel and office
staff working 2nd-shift and makes recommendations for hiring,
firing, performance evaluation, training, work allocation, and
• Reviews and schedules maintenance activities with end users,
other Facilities departments, and their coordinators; assesses the
related needs and technical requests and ensures the timely
completion of services and building equipment preventive
• Maintains and updates appropriate required reports, manuals
schematics, and other systems-related documentation.
• Oversees and advises staff on safety issues and practices and
ensures proper training of all personnel including the use of
personal protective equipment such as rated voltage gloves, hearing
protection, safety eyewear, safety inspections, and emergency
• Estimates material and worker requirements to complete assigned
• Monitors work activities and expenditures to control costs.
• Develops plans and specifications; manages the construction of
• Ensures adequate supplies, materials, and equipment are purchased
for the area per UD requirements, initiates and/or approves
documentation related to purchase transactions, recommends and
supervises vendors, and oversees the ordering process.
• Performs miscellaneous job-related duties as assigned.
• Bachelor's degree and four years' related experience, or a
combination of education and/or related experience (seven years
• Valid state of Delaware Plumbing, Electrical or HVAC license
• Supervisory experience managing and leading multiple crews and
• Experience supervising or working in a multi-trades
• Facilities management experience in a multi-building campus
• Effective verbal and written interpersonal communication and
customer service skills.
• Ability to work effectively with a wide range of constituencies
in a diverse community in which technical/mechanical demands are
• Ability to directly and indirectly interact with all levels of
the University of Delaware community, staff, outside consultants/
contractors, vendors, and City of Newark officials in a
• Demonstrated understanding of current building systems
• Knowledge of state and federal safety requirements pertaining to
• Strong analytical problem-solving skills.
• Comprehensive knowledge of the principles of the HVAC
• Strong background in electrical and plumbing services.
• Ability to supervise and train assigned staff including
organizing, prioritizing, and scheduling work assignments.
• Ability to develop and maintain record-keeping systems and
• Basic computer skills to include but not limited to proficiency
with word processing, spreadsheets, and databases.
• Ability to be assertive and tactful.
• Knowledge of planning and scheduling techniques.
• Ability to perform complex tasks and to prioritize multiple
• Skill in organizing resources and establishing priorities.
• Ability to observe, assess and record work, and comply with
• Ability to foster a cooperative environment.
• Ability to develop, plan, and implement short- and long-range
• Ability to make administrative/procedural decisions and
• Employee development and performance management skills.
• Ability to use independent judgment.
• Ability to manage and communicate information to a range of
• Demonstrates an understanding and consideration of the differing
needs and concerns of individuals with varying identities, cultures
• Committed to fostering a workplace culture of belonging, where
diversity is celebrated and equity is a core value.
• Work involves moderate exposure to unusual elements, such as loud
noise (related to construction activities and power tools), extreme
temperatures, dirt, dust, gases or fumes, electricity/high voltage,
radiation, smoke, asbestos, bio-hazardous diseases, and
• Environment involves minimal exposure to physical risks, such as
operating dangerous equipment or working with high voltage.
Appropriate personal protective clothing must be worn when
• Individual must have valid driver's license and regular access to
private, reliable means of transportation in order to maneuver
throughout the Newark campus and Wilmington locations.
Notice of Non-Discrimination, Equal Opportunity and Affirmative
The University of Delaware does not discriminate against any person
on the basis of race, color, national origin, sex, gender identity
or expression, sexual orientation, genetic information, marital
status, disability, religion, age, veteran status or any other
characteristic protected by applicable law in its employment,
educational programs and activities, admissions policies, and
scholarship and loan programs as required by Title IX of the
Educational Amendments of 1972, the Americans with Disabilities Act
of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII
of the Civil Rights Act of 1964, and other applicable statutes and
University policies. The University of Delaware also prohibits
unlawful harassment including sexual harassment and sexual