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Maintenance Supervisor

University of Delaware
Delaware, United States
Salary Not specified
Posted Date
Jul 1, 2022

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Position Type
Faculty Positions, Business & Management, Business Administration
Employment Level
Non-Tenured Track
Employment Type
Full Time
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University of Delaware

Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at

Job No: 499044
Work Type: Staff
Location: Newark
Categories: Facilities Management, Full Time


Under general direction of the assigned Maintenance Manager, the Maintenance Supervisor oversees and coordinates the safe and efficient operation and maintenance of building equipment and systems for all assigned trades and related services. This position coordinates response to emergent conditions and coordinates and plans 2nd shift execution of all corrective and preventive maintenance for the department. Supervises and coordinates the activities of unionized technical staff, as appropriate to the needs of the operation, and collaborates closely with other Facilities departments, units, and management levels.

• Monitors and maintains performance of various building systems and related services throughout the UD Community and collaborates closely with other Facilities departments, units, and management levels.
• Identifies, analyzes, and implements cost effective resolution for routine and chronic non-routine maintenance problems.
• Participates in developing and managing an asset management program including implementing and evaluating work processes, systems, and procedures to achieve department goals, objectives, and work standards.
• Clearly communicates with dayshift managers via written shift-turnover documentation.
• Ensures that the job-related aspects of the buildings will be maintained and operational in a cost-effective manner.
• Reports to campus during off-shift hours as necessary to address and coordinate related campus issues and events.
• Ensures compliance with all applicable state, local and federal codes, laws, and regulations; obtains building permits from the City of Newark as necessary.
• Responds without delay to service inquiries and complaints from the customer base.
• Participates in developing, implementing, and evaluating work processes, systems, and procedures to achieve department goals, objectives, and work standards.
• Provides day-to-day supervision of unionized personnel and office staff working 2nd-shift and makes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
• Reviews and schedules maintenance activities with end users, other Facilities departments, and their coordinators; assesses the related needs and technical requests and ensures the timely completion of services and building equipment preventive maintenance programs.
• Maintains and updates appropriate required reports, manuals schematics, and other systems-related documentation.
• Oversees and advises staff on safety issues and practices and ensures proper training of all personnel including the use of personal protective equipment such as rated voltage gloves, hearing protection, safety eyewear, safety inspections, and emergency response plans.
• Estimates material and worker requirements to complete assigned jobs.
• Monitors work activities and expenditures to control costs.
• Develops plans and specifications; manages the construction of assigned projects.
• Ensures adequate supplies, materials, and equipment are purchased for the area per UD requirements, initiates and/or approves documentation related to purchase transactions, recommends and supervises vendors, and oversees the ordering process.
• Performs miscellaneous job-related duties as assigned.

• Bachelor's degree and four years' related experience, or a combination of education and/or related experience (seven years minimum).
• Valid state of Delaware Plumbing, Electrical or HVAC license preferred.
• Supervisory experience managing and leading multiple crews and multiple jobs.
• Experience supervising or working in a multi-trades setting.
• Facilities management experience in a multi-building campus setting.
• Effective verbal and written interpersonal communication and customer service skills.
• Ability to work effectively with a wide range of constituencies in a diverse community in which technical/mechanical demands are continuously changing.
• Ability to directly and indirectly interact with all levels of the University of Delaware community, staff, outside consultants/ contractors, vendors, and City of Newark officials in a professional manner.
• Demonstrated understanding of current building systems technology.
• Knowledge of state and federal safety requirements pertaining to facility operations.
• Strong analytical problem-solving skills.
• Comprehensive knowledge of the principles of the HVAC trade.
• Strong background in electrical and plumbing services.
• Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
• Ability to develop and maintain record-keeping systems and procedures.
• Basic computer skills to include but not limited to proficiency with word processing, spreadsheets, and databases.
• Ability to be assertive and tactful.
• Knowledge of planning and scheduling techniques.
• Ability to perform complex tasks and to prioritize multiple projects.
• Skill in organizing resources and establishing priorities.
• Ability to observe, assess and record work, and comply with safety standards
• Ability to foster a cooperative environment.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to make administrative/procedural decisions and judgments.
• Employee development and performance management skills.
• Ability to use independent judgment.
• Ability to manage and communicate information to a range of clientele.
• Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.
• Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.

• Work involves moderate exposure to unusual elements, such as loud noise (related to construction activities and power tools), extreme temperatures, dirt, dust, gases or fumes, electricity/high voltage, radiation, smoke, asbestos, bio-hazardous diseases, and vibration.
• Environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with high voltage. Appropriate personal protective clothing must be worn when necessary.
• Individual must have valid driver's license and regular access to private, reliable means of transportation in order to maneuver throughout the Newark campus and Wilmington locations.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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