Financial Aid Administrator
- Employer
- Adelphi University
- Location
- New York, United States
- Salary
- Salary Not specified
- Date posted
- Jun 30, 2022
View more
- Position Type
- Administrative, Student Affairs, Financial Aid
- Employment Level
- Administrative
- Employment Type
- Full Time
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Financial Aid Administrator
Student Financial Services
JOB SUMMARY:
Responsible for evaluating eligibility for federal, state, institutional, and private student financial aid; compliance with federal, state, and institutional policies; completion of federal and institutional verification, and packaging processes; speaking events; and other special projects assigned by the supervisor.
REPORTS TO: Senior Assistant Director
RESPONSIBILITIES & DUTIES:
- Review student ISIR files for accuracy and completeness. Resolve FAFSA reject codes and C-flags.
- Perform federal and institutional verification. Request and review federal tax returns and other financial aid documentation for consistency with application information. Resolve complex cases.
- Package files in accordance with federal, state and institutional policy. Review subsequent ISIR records and repackage awards when necessary.
- Review appeals and exercise professional judgement following federal and institutional policies.
- Effectively and independently manage and administer one of a group of special programs and/or specific student populations that require specific in-depth knowledge and understanding.
- Manage high volume processing as assigned.
- Utilize financial aid platforms such as NSLDS, COD and HESC.
- Keep abreast on all federal, state and institutional policies concerning financial aid.
- Collaborate with colleagues and make recommendations to further streamline ISIR processing.
- Answer inquiries from students, parents and other University personnel. Meet with parents and students regarding the affordability of the university and the calculation of out-of-pocket expenses
- Conduct college nights if needed on and off campus.
- Perform other job-related duties as assigned.
REQUIREMENTS: (Knowledge, Skills and Abilities)
- Must possess excellent interpersonal and communication skills.
- Ability to be organized and pay attention to detail.
- Ability to prioritize workload according to volume, urgency, etc.
- Ability to work effectively in stressful situations.
- Computer skills for using Microsoft Office and the Internet.
- Working extra hours may be required.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
- Bachelor's degree and/or two to four years of current and responsible work experience in financial aid in a fast-paced customer-service oriented higher education environment.
- Bilingual English/Spanish is preferred.
ABOUT ADELPHI:
Adelphi University, New York, is a highly awarded, nationally ranked, powerfully connected doctoral research university dedicated to transforming students' lives through small classes with world-class faculty, hands-on learning and innovative ways to support academic and career success. Adelphi offers exceptional liberal arts and sciences programs and professional training, with particular strength in our Core Four—Arts and Humanities, STEM and Social Sciences, the Business and Education Professions, and Health and Wellness. Recognized as a Best College by U.S. News & World Report, Adelphi is Long Island's oldest private coeducational university, serving more than 7,500 students at its beautiful main campus in Garden City, at learning hubs in Manhattan, the Hudson Valley and Suffolk County, and online. The University offers students 75 undergraduate programs, more than 70 master's degree and doctoral programs, and 55 certificate programs in the liberal arts, the sciences and professional training. With powerful partnerships throughout the New York area, more than 118,000 graduates across the country, a growing enrollment of students from 44 states and 65 countries, and rising rankings from top publications and organizations, Adelphi is a dynamic community that plays a leadership role on Long Island and in the region.
To apply, visit https://phf.tbe.taleo.net/phf02/ats/careers/v2/viewRequisition?org=ADELPHI&cws=39&rid=2786 jeid-4612f7e73999204c8d4c6f8729b2d53c
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