Manager of Social Media Governance and Audit Quality
- Employer
- Virginia Commonwealth University
- Location
- Virginia, United States
- Salary
- Salary Not Specified
- Date posted
- Jun 29, 2022
View more
- Position Type
- Faculty Positions, Professional Fields, Social Work & Human Services, Social & Behavioral Sciences, Other Social & Behavioral Sciences, Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs, Public Relations & Marketing (Campus), Legal Affairs
- Employment Type
- Full Time
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Description of the position
Audit and Compliance Services is seeking a Manager of Social Media Governance and Audit Quality. This position will have two primary responsibilities.
- Serve as the manager of VCU’s Social Media Governance Program on behalf of the University Relation’s Office (approximately 37% of time)
- Serve as the manager of Audit and Management Service’s Quality Assurance and Improvement Program (QAIP) and support various departmental responsibilities through special projects (approximately 63% of time)
- Administer initial Social Media Account attestation by social media administrators regarding accounts in their units/schools to determine number of active/inactive social media accounts.
- Establish and maintain updated list of social media administrators
- In collaboration with social media team, social media leaders and administrators, IT information security, records management, and legal, establish process of removing inactive accounts and subsequent posts (per Data Retention/Destruction guidelines and legal guidance)
- Establish annual social media account attestation process
- For active social media accounts, determine whether:
- An accurate, active and up-to-date social media presence exists in the units/schools
- First line of defense monitoring exists in the units/schools. (While VCU has a Social Monitoring and Response Tree available, are units/schools actively monitoring posts/comments related to their accounts)
- Accessibility is included (working properly) on VCU accounts
- Establish ongoing dialog/collaboration with units/schools’ communication leaders and account administrators to ensure awareness of regulatory/legal/social media guidelines and best practices (including monitoring of account activity – posts/comments, information security – data privacy requirements)
- Establish annual training requirements for all social media account holders/ administrators. Maintain training requirements for new account holders/administrators.
- Monitor requests for new account creation. Based on current social media guidelines, determine whether a social media strategy exists for this unit/school and collaborate with social media team prior to their approval of new account. Ensure new account administrators have reviewed guidelines and completed training prior to receiving approval.
- Document and report social media compliance-related activities and subsequent compliance/non-compliance to VP University Relations, AVP Public Affairs, Assistant Vice President of Content/Storytelling, Director Social Media Storytelling with copies to ACS Integrity and Compliance Office.
- In collaboration with Social Media Strategy (social media team), IT information security, HR, ACS Integrity and Compliance Office and support/buy-in from University Relations and overall University leadership, draft social media policy addressing social media responsibility/accountability by schools/units, expected behaviors and repercussions of non-compliance. Policy is subject to review/approval by legal.
- Perform periodic assessments of the internal audit practices and communicate results to the Executive Director as to conformance with the Code of Ethics and The Institute of Internal Auditors
- Interpret Internal Auditors (IIA) International Professional Practice of Internal Auditing Standards (Standards) and recommend changes to audit processes to ensure conformity
- Support Audit and Management Services in preparing for the required internal and external quality assessments
- Perform various analyses, prepare reference material, develop training material, coordinate the effort and/or assist in the enhancement of audit tools
- Communicate identified risks to internal senior management, assist in the monitoring and communication of trends and emerging issues and, among other special projects, periodically provide support in performing consultation service engagements when needed
- Seek opportunities to increase efficiencies, conformance, consistency and team member knowledge
- Encourage innovation and progression through internal management recommendations
- Bachelor’s degree in accounting, finance, business administration or related field or the equivalent combination of education and professional experience
- Extensive experience in accounting, auditing, finance or related fields
- Experience managing an effective compliance program such as Sarbanes-Oxley or ARMICS
- Effective communicator both verbally and in writing
- Skilled in managing multiple projects, meeting deadlines and working independently
- Strong personal computer and related skills
- Demonstrated experience working in a diverse environment and fostering a climate of inclusion
- CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) preferred
- Experience in supervision, higher education and automated workpaper system
- Knowledgeable in IIA Standards and in performing quality assessments
Position Details:
Department: Audit & Compliance Services
Employment Type: UF - University Employee FT
Restricted Status: Yes
FTE: 1
Exemption Status: Exempt
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