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Housing Navigator Specialist (Internal Recruitment)

California State University, Monterey Bay
California, United States
Salary Not specified
Posted Date
Jun 29, 2022

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Employment Type
Full Time
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Housing Navigator Specialist (Internal Recruitment)

Department Name: Health Sciences & Human Servcs
Job Number: FP2022-808
Status: Open Until FilledOpen Until Filled
Priority Screening Date: 07/05/2022
Recruitment Status: Open Until Filled

Position Description:
*Internal Recruitment*The full-time, benefited position depends on grant funds, which expire on December 31, 2022. In the interim, CHE will conduct multiple concerted efforts to seek additional funding.The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501©(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.
POSITION SUMMARYThe Housing Navigator Specialist provides guidance, instruction, direction, and leadership to a small team of housing navigators and performs the work with the team to deliver county-wide, field-based housing services to people experiencing homelessness. The housing navigation teamwork alongside the county-wide street outreach team, Homeless Engagement and Response Team (HEART). The Housing Navigator Specialist reports to the Outreach Coordinator.ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:
  • Lead a small team of housing navigators and work alongside them to complete county-wide, field-based housing navigation activities.
  • Conduct daily county-wide housing navigation activities to develop relationships and build rapport with clients to assist them with finding a traditional home (apartment, house, room for rent, etc.) within the community of their choice.
  • Develop independent living plans with measurable goals and objectives to assist consumers in achieving their desired outcomes.
  • Meet with established clients to review, evaluate, and support goal completion.
  • Assess clients' medical, psychological, social, financial, and legal needs related to their housing search and provide linkage.
  • Provide immediate referral and linkage to rapid-rehousing partners regarding income/benefits acquisition.
  • Prepare clients for housing interviews or other meetings that impact their ability to obtain permanent housing and assist clients with responding to rejections; utilize Housing Locator and other resources to find the appropriate housing units.
  • In partnership with the Housing Locator/s, identify and pursue other potential housing opportunities besides permanent supportive and affordable housing.
  • Assist clients in completing and submitting required housing applications and site-specific paperwork to obtain a particular housing unit. Once a team is identified and applied for, forward materials to rapid-rehousing partners and provide linkage to the rapid-rehousing case manager,
  • Assist clients with making full arrangements to move into new units.
  • Provide wrap-around services to clients after they move into new units.
  • Maintain documentation standards as set forth by CHE policies.
  • Ensure all program data is accurate and entered into the appropriate program documentation system as contractually required. (i.e., HMIS, internal spreadsheet, CARS, etc.)
  • Generate client data for reporting. Prepare case-related reports, including but not limited to demographics, outcomes, successes, and challenges.

  • Performs other job-related duties and special projects as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the classification requirements; and have mobility, vision, hearing, and dexterity levels appropriate to the duties. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.
  • On-Site Position
  • Work Location: 21 Soledad Street, Salinas, CA

Knowledge, Skills and Abilities:
  • Ability to Engage and establish rapport with hard-to-reach clients
  • Ability to work independently and as part of a multi-disciplinary team
  • Ability to exercise mature and professional judgment
  • Good problem-solving and conflict-resolution skills
  • A highly motivated self-starter with the ability to coordinate multiple projects and tasks
  • Proficiency with Microsoft Office software
  • Flexible, adaptable, and capable of working in a fast-paced, professional environment
  • Availability to work evenings and weekends as requested by management and based on the operational needs of the Street Outreach program
  • Strong written and verbal communication skills
  • Ability to work and communicate as part of a team
  • Ability to maintain regular and consistent attendance
  • Ability to obtain CPR/First Aid certification
  • Knowledge familiarity with Person-Centered and Solution-based approaches, Motivational Interviewing, Harm Reduction, and Housing First models of service delivery

Minimum Qualifications:
Education and Experience:
  • Bachelor’s degree in Social Work or a related field is required
  • Two or more years of experience working with homeless or marginalized populations are required
  • One or more years in providing housing navigation is required.
  • One or more years of supervising others is required.
  • Bi-lingual capabilities are helpful but not required
  • Demonstrated understanding of and commitment to CSUMB’s vision statement is required.
  • Must have own transportation, valid driver’s license, auto insurance to conduct job-related travel, and the ability to complete a web-based training in defensive driving.

Specialized Skills:

Preferred Qualifications:
Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence.

Special Conditions of Employment:
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current University Corporation employees who apply for the position.This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy Act (FERPA) and California’s Educational Code Chapter 13 regarding sensitive student issues.Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.University Corporation at Monterey Bay positions are “at-will” employment. CSUMB is a smoke and tobacco-free campus.The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.All CSUMB/University Corporation employees must be fully vaccinated, including booster (when eligible), against COVID-19, unless they are exempt from this requirement because an exemption has been granted based on a medical contraindication or sincerely held religious beliefs. Fully vaccinated means that an individual has received all recommended doses of a COVID-19 vaccine that has received Emergency Use Authorization or full approval from the U.S. Food and Drug Administration (FDA) and that it has been at least two weeks since the final recommended dose. All students, faculty, and staff who have not been vaccinated and received a booster must test weekly beginning February 4, 2022.See: The California State University COVID-19 Vaccination Policy In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at FERPA:
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

Special License or Certifications and Conditions:
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University’s liability coverage.
  • May require occasional evenings and/or weekend work.
Questions can be sent to:

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Classification: Grade 5, Staff. The hourly rate for this position is $32. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide for details about sick time, vacation, and holidays.The University Corporation at Monterey Bay also provides access to affordable campus housing:
Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle.

How to Apply:
To apply, visit

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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