We are seeking a
Director of Private Events Program who will work
closely with the curators and directors of the JHU Historic
Museums, George Peabody Library, and other library spaces across
the Johns Hopkins University, to manage private, corporate, and JHU
event rentals within these spaces. Event rentals include catered
dinner events, wedding ceremonies and receptions, filming and
photoshoots, fundraisers as well as scholarly symposia. The Private
Events Program generates significant funding to support library and
This position must balance
an understanding and appreciation of preservation, conservation,
and curatorial needs and expectations within each space, with the
need to achieve annual revenue goals through appropriate
maximization of event rentals. This position leads a diverse team
that supports ongoing event management; looks for, analyzes, and
strategically pursues opportunities to grow the program; and
manages communications with high-level stakeholders throughout the
institution on all matters related to the Private Events
Specific Duties &
Direct Private Events in
Museum & Historic Venues
- Works with curators,
directors, conservators, special collections librarians, and
facilities management to ensure that all event clients, vendors,
and staff understand and enforce specific space rules, guidelines,
and regulations to protect museum and special library collections,
works of art, furnishings and property.
- Collaborates with curators
and museum directors on integration of historic property history
and features into the communication and outreach activities of the
private events program. Speaks knowledgeably about the history and
value of each historic venue and its associated
- Participates in property
planning meetings by providing expertise and insight for physical
property improvements from a private events
Achieve & Oversee
- Responsible for sales and
marketing strategies to achieve annual revenue goals while
containing overall program expenses.
- Identifies new sales and
marketing opportunities to grow the program by expanding
opportunities to leverage venues in new ways, draw new clients, and
generate new business.
- Completes annual review of
marketing effectiveness, sets annual marketing priorities, and
oversee the execution of annual plans.
- Annually establishes and
adjusts venue pricing by monitoring costs, competition, and supply
- Manages approved equipment
and property reinvestment and associated planning for projects in
- Maintains oversight and
review of invoices and expense payment, tracking of all client
contracts and payments, and payroll.
Client Management &
- Oversees all aspects of
client management to ensure outstanding customer service and
staffing support for over 120 large scale catered events annually.
Ensures that all sites visits, client contracting, and payment
processing is responsive and timely.
- Maintains solid
relationships with influential clients including directors,
presidents, and other highly placed individuals, to ensure
satisfaction and repeat business.
- Maintains pandemic and
crisis planning and communication for the Private Events Program
and manages all unexpected matters related to weather, utility, and
other disruptions that may impact private event
- Monitors and tracks all
fire codes, space occupancy limits, health code expectations to
ensure client, vendor and staff safety.
- Works with team and
vendors to follow city, state, federal, and local laws, ordinances
- Oversees scheduling of
staff, security and cleaning for events and follow-up on any
security or cleaning related concerns.
Private Event Team &
- Manages a diverse team of
approximately twenty-seven (27) full-time, part-time, casual, and
- Directs onboarding and
training of the events staff to meet program and customer protocol
- Responsible for managing
the performance process for staff including goal setting, planning
for professional development, and annual
- Manages contracted vendor
relationships (catering, cleaning, tenting, etc.) including the
annual assessment of service quality; contributes to rebid of
- Maintains professional and
technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks;
participating in professional societies.
Ongoing Expansion of the
- Analyzes and evaluates new
property prospects for event rental and filming potential.
Specifically analyzes potential client value and attractiveness,
space concerns and constraints, security needs, vendor access,
health and safety risks.
- Provides expert advice on
management of large scale events outside the Private Events
program, including vendor and client contractual recommendations
Builds partnerships with
colleagues to support broader revenue generation and outreach
endeavors of the Sheridan Libraries and University
Provides an in-house
consulting for the university, on the use of additional campus
space for events and future potential programs.
- Bachelor’s Degree
- Five years related
experience including supervisory and management
- Experience managing and
establishing new client relationships, managing client accounts,
cultivating donors, or similar client
* Applicants who do
not meet the posted requirements but are completing their final
academic semester/quarter will be considered eligible for
employment and may be asked to provide additional information
confirming their academic completion date.
Special Knowledge, Skills
- Experience working in a
historic venue, museum, or special library.
- Experience managing
contractual vendor relationships in event
- Ability to manage budgets,
track expenses, and oversee revenue tracking.
- Knowledgeable in health,
fire, and other event related codes.
- Understanding of marketing
strategies, particularly social media.
- Demonstrated ability to
lead and work along-side a diverse and talented
- Excellent interpersonal
and relationship building skills.
- Diplomacy in managing
demanding and highly placed clients, colleagues and community
representatives; must have solid negotiation
- Must demonstrate
initiative and the ability to introduce innovative ideas to ensure
continued growth of the program, including collaborations with
colleagues and/or vendors.
- Must be highly organized,
solutions-focused and detail oriented.
- Must be able to work
independently, represent the University professionally and use good
judgement in to address unexpected situations that may impact the
Libraries and Museums of JHU as well as the surrounding
- Minimum of 5 years related
experience with historic or cultural venue events sales and
management, preferably in an academic or nonprofit
- Additional education may
be substituted for some experience.
- Due to the presence of
alcohol, candidate must be at least 21 years of
- Candidate must be
available to work occasional evenings and weekends when events are
scheduled. Candidate must be available to take calls from event
staff as needed after-hours.
- Candidate must have access
to reliable transportation to travel to and from multiple work
- Candidate must be able to
occasionally travel locally or out of state for work related
- The worker is subject to
subject to both internal and external environmental conditions.
Activities occur inside and outside including in inclement
- Advanced degree in
non-profit management, museum studies, hospitality, business,
marketing or related field preferred.
- Candidates that live
within a 20-25 minute drive of the George Peabody Library and the
Evergreen Museum & Library.
- Ability to frequently
ascend or descend stairs, ramps, ladders, and the like both within
building structures and outside property is
- Ability to remain in a
stationary position for sustained periods of
- Ability to frequently move
about on foot to accomplish tasks, particularly for long distances
or moving from one work site to another.
- The incumbent will be
required to communicate regularly via telephone, email, and face to
face with internal and external audiences and must be able to
exchange accurate and timely information in these
- Dexterity of hands to
operate a computer keyboard, mouse pad and other office
- The worker is required to
have close visual acuity to perform an activity such as: preparing
and analyzing data and figures; transcribing; viewing a computer
terminal; extensive reading.
- The worker is required to
have visual acuity to determine the accuracy, neatness, and
thoroughness of the work assigned (i.e., custodial, food services,
general laborer, etc.) or to make general observations of
facilities or structures (i.e., security guard, inspection,
Classified Title: Special
Working Title: Director, Private Events Program
Starting Salary Range: $59,870 - $82,250 annually (commensurate
Employee group: Full Time
Schedule: Monday - Friday, 8:30am - 5:00pm.
Exempt Status: Exempt
Location: Homewood Campus
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Rubella (German measles), Rubeola (Measles), Mumps, Varicella
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Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include
documentation of having two (2) MMR vaccines; two (2) Varicella
vaccines; or antibody status to these diseases from laboratory
testing. Blood tests for immunities to these diseases are
ordinarily included in the pre-employment physical exam except for
those employees who provide results of blood tests or immunization
documentation from their own health care providers. Any
vaccinations required for these diseases will be given at no cost
in our Occupational Health office.
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