Advisor, Immigration and Programming (14961)

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Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

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Summary/Objective

The Advisor for Immigration and Programming monitors the regulatory updates affecting F and J nonimmigrant populations and ensures that students and scholars are provided with clear and comprehensive information, advice, and programming support to stay compliant with legal responsibilities as mandated by the Federal laws. The Advisor liaises with the university’s pathway and other special programs for immigration services and programming support and prepares periodic reports on the admission and retention of this group of students.

Essential Functions

1. Advising and Immigration Services:As an Alternate Responsible Officer for the J1 Exchange Visitor Program and Designated School Official for the F-1 student program, the Advisor for Immigration and Programming is authorized by DHS and the Department of State to issue immigration documents for students and scholars in the F-1 and J-l non-immigrant categories. The Advisor provides advice on all legal aspects concerning work privileges, travel, and extension of stay, family matters, change of status, academic activities, personal and cultural adjustment issues, and other related matters, which affect the international population in the F and J categories.
2. Communication Management and Customer Relations: The Advisor compiles and maintains ISSS web pages for incoming students and admission units' reference for eligibility requirements to obtain immigration documents, advises admitting units and students on visa applications and arrival matters, and communicates policies and procedures to admitting units on student and scholar immigration document eligibility, identifies deadlines and enforces compliance by the admitting units with the established criteria.
3. Programming and Social Media Outreach: The Advisor collaborates with ISSS staff and campus partners to ensure the successful design and implementation of international orientation programs for incoming students in the fall and spring semesters, and develops and presents orientation sessions as needed. The Advisor conducts needs assessments of specific subgroups of incoming and returning students and collaborates with the ISSS team and the campus partners for creating and offering cultural programs and other resources to meet emerging needs. The Advisor designs and implements program evaluation tools and submits summary reports to the Associate Director.
4. Other Projects:Duties as assigned by ISSS Director.

Supervisory Responsibility

• Supervises Part-time student staff.

Work Environment

• Domestic travel for conferences only.

Position Type/Expected Hours of Work

• Full Time, 35 hours/week.
• Sr Coordinator/Analyst A.
• Exempt.
• May require some evening and weekend hours.

Required Education and Experience

• Bachelor's degree.
• 1-3 years of relevant experience.

Preferred Education and Experience

• Master's degree.
• 2-4 years of relevant experience.

Additional Eligibility Qualifications

• 3 years or more of professional work experience in advising and customer service.
• Cross cultural competency and international living/learning experience.
• Strong interpersonal and presentation skills.
• Demonstrated ability to plan and implement programs in a diverse cultural environment.
• Demonstrated ability to work collaboratively and effectively with people from diverse backgrounds.
• Excellent customer service, diplomatic and public relations skills.
• Evidence of effective problem-solving skills and computer literacy.
• Strong organizational and analytical skills.
• Proven ability to work efficiently and independently in a fast-paced environment with attention to detail and accuracy.

Others

• U.S. citizenship or U.S. Permanent Resident Status (to comply with the Department of State and Department of Homeland requirements for issuing immigration documents)
• Hiring offers for this position are contingent on the successful completion of a background check.
• To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive .

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.Click here to learn about American University's unique benefit options .

Current American University Employees

If you are a current employee at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC