About Embry-Riddle Aeronautical University
Embry-Riddle Aeronautical University is an independent, culturally
diverse institution providing quality education and research in
aviation, aerospace, engineering and other related fields with
residential campuses located in Daytona Beach, Florida and
Prescott, Arizona. The University’s Worldwide campus provides
educational opportunities online and at approximately 130 locations
throughout the United States, Asia, Europe, and Central/South
As the largest and most comprehensive aviation and
aerospace-focused university in the world, Embry-Riddle is a unique
institution. Over the past 90 years, the University has evolved
with the industry to break new ground and produce top-level
graduates who serve the ever-changing needs of aviation and
aerospace and other STEM-related disciplines. Embry-Riddle offers
programs in seven primary fields of study including: Applied
Science; Aviation; Business; Computers and Technology; Engineering;
Safety, Security and Intelligence; and Space.
For Academic Year 2020-21, there were over 10,700 undergraduate,
graduate, and doctoral students that attended the University’s
residential campuses and approximately 32,700 students in total
enrolled with the University around the world.
Embry-Riddle Aeronautical University - Worldwide is currently
accepting applications for the Academic Advisor position. This role
counsels students in regards to degree curriculums, academic
regulations, procedures, policies, interpretation of the
evaluation, program changes, transfer credit, advanced standing and
graduation requirements. Academic Advisors are responsible for
monitoring student progress from the time of admission throughout
graduation and during specific academic terms to provide guidance
and assistance to students if they are having any issues. Academic
Advisors provide students with information about career
opportunities available through the pursuit of the different
degrees, minors, certificates and specializations. Develops
personalized degree maps and suggested degree plans to counsel and
assist students with course planning. Academic Advisors counsel
students on capstone projects and/or portfolios. Serve as the
liaison between the student and the Financial Aid Office, Veterans’
Affairs, the Bookstore, Student Accounting, the Registrar and
numerous other departments. Academic Advisors are expected to
promote institutional aid initiatives and scholarships available to
eligible students. The position requires independent judgment and
decision making and the utilization of resources in the assessment
and resolution of student issues. Collects research and data on
student trends pertaining to retention and academic success.
Conducts detailed analyses of student academic records. Assists
with coverage of student files when needed due to extended advisor
personal leave. Advisors are expected to communicate with students
proactively via telephone and email in order to promote student
retention and maintain a high level of customer service.
- Bachelor's degree
- (1-3) years of work related experience
Required Knowledge, Skills, Abilities:
- Analytical skills with an in depth knowledge of information
systems and technical expertise with Microsoft operating systems,
Access, Excel, PowerPoint, Word, Outlook/email, and Internet
- Excellent verbal and written communication skills with the
ability to communicate with all levels of staff, students and
- Provide excellent customer service to students, co-workers,
staff, faculty and other constituents.
- Maintain cooperative working relationships with
supervisor/manager and other staff members at all times.
- Good organizational skills.
- Ability to recognize and deal with priorities; recognize and
perform duties not directly assigned; assist others as needed.
- Ability to learn new things and keep up with the pace of
- Ability to investigate, problem solve and take corrective
- Maintain a positive and professional image.
- Tactfully handle difficult situations and maintain composure
- Seek guidance and direction as necessary for performance of
- Ability to use good judgment and make informed decisions.