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Student Systems and Reporting Analyst

Job Details

Posting Details

Position Information

Position Title

Student Systems and Reporting Analyst

About this Opportunity

The Office of the Registrar is looking for candidates who are thoughtful, forward-thinking, equity-minded and energized by the prospect of being part of a dynamic team dedicated to helping grow our organization.

Inclusive Excellence Statement

At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.

Benefits and Community

https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/benefits-and-community/professional-staff

Relocation

https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/working-at-ball-state/relocation

FLSA

Administrative Exemption

Hrs/Week

40

Length of Assignment

Full-Time At-Will

Position Function

The Student Systems and Reporting Analyst will provide comprehensive technical leadership, management and support for the enhancement, development, and implementation of technology solutions critical to the University’s mission. This includes the provision of exceptional support for all Registrar functions, including maintenance and enhancement of the student information system and related interfaces and auxiliary systems. The successful incumbent must exhibit a high level of creative problem-solving ability and resourcefulness as well as the competence needed to conduct business processes evaluation, develop short- and long-term goals, make recommendations, and execute projects to improve processes and technologies. The incumbent will collaborate closely with internal and external stakeholders including Office of the Registrar, Information Technology Services, administrative staff, faculty, and third-party vendors. The Student Systems and Reporting Analyst will oversee one or more Systems support staff. The incumbent will be critical in developing a comprehensive Registrar’s Office that can support the University.

Minimum Education

Bachelor’s degree from an accredited institution or in lieu of Bachelor’s degree an Associate’s degree plus an additional two years of IT/technical experience.

Minimum Experience

At least four years of experience in business operations with a track record of increasing experience and responsibilities.

Minimum Other

Strong problem solving skills; ability to develop and maintain complex SQL queries; proven management skills with the ability to manage multiple tasks, communicate project status and provide leadership/direction for an implementation process; programming skills with Banner-related products.

Authorization to work in the US

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Education

Preferred Experience

Strong knowledge of enterprise reporting tools; experience in troubleshooting applications and processes; supervisory experience.

Preferred Other

Pre-Employment Screening

Requires successful completion of a background check and education verification.

Position Title(s) Supervised

Technical Analyst

Required Certifications

EEO Statement

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

About Ball State University

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Department

Office of the Registrar:155510

Department Information

The minimum salary for this position is $70,000.

Department Email or Phone Number

registrar@bsu.edu

Duties & Responsibilities

Ranking

1

Job Duty

Serve as the technical expert for core student information system applications and related technologies, including, but not limited to, Ellucian Banner, Degree Works and other products related to registrar responsibilities that interface with the student module.

Ranking

2

Job Duty

Serve as technology project manager for all initiatives requiring coordination with the Office. Provide functional and technical expertise during the planning and implementation of new systems. In addition to technical execution of initiatives, ensures community preparedness via the development and delivery of documentation, training, presentations, communications, etc.

Ranking

3

Job Duty

Participate in the planning, designing, and implementation of innovative technical solutions to further the service mission of the Office of the Registrar; coordinate and perform enhancements and upgrades of critical systems as needed.

Ranking

4

Job Duty

Develop and maintain complex SQL queries, reports, and data integrity checks as related to student, schedule and curriculum data.

Ranking

5

Job Duty

Continually assess the unit’s business practices; streamline processes and improve the delivery of services by providing a cooperative, service-supported approach to the University community. This includes, but is not limited to, business process review, documentation and training, communications and presentations, etc.

Ranking

6

Job Duty

Develop processes to ensure: the security and accuracy of the student database, fullest functionality of the Banner Student System is being utilized, and options are investigated for new technology to be purchased and implemented that will improve services to the University community.

Ranking

7

Job Duty

Perform security administration for Banner Student and other systems/technologies used to support the Office of the Registrar.

Ranking

8

Job Duty

Work directly with IT staff on automation, process improvement, data integrity, and data integration projects as needed. Troubleshoot batch processes, data integrations, and related issues as needed. Perform after-hours updates, upgrades, and system configuration changes to minimize downtime.

Ranking

9

Job Duty

Train Office of the Registrar support staff to improve effectiveness in daily tasks and processes associated with core registrar functions.

Ranking

10

Job Duty

Assign and review work, orient and train assigned personnel, and make recommendations in all areas related to supervision, including but not limited to, interviewing and selection, compensation, performance appraisal, training, discipline and career development.

Ranking

11

Job Duty

Perform other related duties as assigned.

Posting Detail Information

Posting Number

202201038P

Number of Vacancies

1

Desired Start Date

08/01/2022

Position End Date (if temporary)

Open Date

06/28/2022

Applications Accepted Through Date

07/18/2022

Open Until Filled

No

Information regarding transcripts

The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have with the job duties described in this position? Please describe your experience in detail.

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Undergraduate Transcripts
  2. Master's Transcripts


Company

Ball State

Founded in 1918 in Muncie, Indiana, the public research university has grown to more than 22500 students

Spirited and motivated, we learn, grow, and take flight. Our faculty and staff—everyone in our community—embrace students as learning partners from day one. In classrooms and labs, in immersive learning projects, on the sports fields—with creativity and determination—Cardinals Fly. We are grounded in our values, lifted by our knowledge, and go confidently upward toward ever greater opportunities. Ours is a simple promise: to challenge each other to excel. And with Beneficence as our guide—We Fly.

 

We are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!

The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay. 

Ball State II

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