UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.
UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.
The University of Maine at Augusta is seeking applicants for the full-time position of Student Services Coordinator. The Coordinator provides individual and group services onsite and online to both prospective and enrolled students at Campuses, the Center, to sites, and statewide. These services include, but are not limited to, pre-admission counseling, academic advising/coaching, career counseling, crisis intervention referrals, student leadership development opportunities, and facilitation of successful academic skills. This position supports all UMA students regardless of their Campus, Center, or program affiliation. This position does require travel. A full position description can be found online here.
Employees in the University of Maine System are required to comply with the UMS COVID protocols which currently include but are not limited to, being vaccinated, obtaining a qualified vaccination exemption, and/or participating in regular COVID testing. Further information can be found on our Together for Maine site.
- Master’s degree in Counseling, Adult Education, or closely related field.
- Candidates with a Bachelor’s degree in a closely related field and three or more years of experience in student services in higher education will be considered.
- Experience working with a diverse student body and understanding of student needs and application of best practices and student development theory
- Computer proficiency, especially Microsoft Suite, and proven ability to learn new software and technology
- Proven exceptional academic advising/coaching and career counseling skills
- Ability to advise students on the complex requirements of academic programs, course substitutions, transfer equivalencies, challenge exams
- Proven ability to design, market, and present workshops/seminars on a variety of topics relevant to the college student experience
- Exceptional interpersonal, oral, and written communication skills
- Basic understanding of the Americans with Disabilities Act
- Demonstrated experience referring to and using the broad resources of a community to better serve students/clients
- Ability to manage multiple work priorities
- Crisis intervention skills and the ability to make appropriate referrals
- Knowledge and use of social media for the delivery of student services, and experience with computer-assisted instruction
- Experience with distance technology, pedagogy, and the support service needs of distance students
- Experience working with faculty to deliver student programs and student support services
Work Schedule: Monday - Friday 8:00 AM - 5:00 PM, evenings and weekends as necessary.
Salary: A typical salary range for this position is in the low-to-mid 40s and is commensurate with qualifications and experience. The university offers a wide range of fringe benefits for employees including, but not limited to, employee and dependent tuition benefits, comprehensive insurance coverage including medical, dental, and vision, life insurance, and short and long-term disability as well as retirement plan options. To learn more about the University's comprehensive fringe-benefits package, please see the video posted here.
Applicants must complete an online application and submit a cover letter and resume at https://uma.hiretouch.com/. Materials must be submitted via "Apply for Position." You will need to create an applicant profile, complete an application, upload a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications, a resume/curriculum vitae, and contact information for three professional references. You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form.
Review of applications will begin July 9, 2022. Materials received after July 8, 2022 will be considered at the discretion of the university. We are not able to consider applicants who require Visa sponsorship support.
The successful applicant is subject to appropriate background screening.
The University of Maine at Augusta is an EEO/AA employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 101 North Stevens Hall, University of Maine, Orono, ME 04469-5754 or at 207.581.1226.