Director of Operations

This individual will lead the Operations unit for the Center for Career Equity, Development, and Success. As the first person in this role and as part of a newly expanded team, the Director will be responsible for developing standard operations and protocols within the Center to ensure that consistent, efficient workflows are in place. They will supervise the Center Operations team, including an Associate Director of Ops and Technology and the Administrative Coordinators, and will manage the dotted-line supervision of staff on other teams responsible for the Centers marketing/communications and data collection/analysis.

• Supervises the operational staff of the Center for Career Equity, Development, and Success, including Administrative Coordinators and Associate Director of Ops and Technology. Responsible for developing and evaluating these staff members.
• Serves as a dotted-line supervisor for individuals within Institutional Research and the Office of Marketing and Communication whose efforts are tied to Center outcomes
• Provides guidance and leadership to staff, including training, staff evaluation (includes merit consideration), professional development, and related personnel matters.
• Proposes short- and long-range operating plans, including budgets, programs and services, personnel, technology/other equipment, and space.

Strategy Execution

• Defines, implements and revises operational policies and guidelines for the Center
• Develops and implements a project management system and protocol for the Center, to ensure that day-to-day and long-term projects are documented, resourced, and assessed. Structures the architecture of the project management system to indicate how all of the Centers efforts support the strategic plan.
• Ensures consistent use across the Center team of internal communication channels, project management software, and data collection tools
• Works with the Associate Provost to design monthly, semesterly, and yearly strategy reporting sessions to inform relevant circles of stakeholders and
• Informs and advises the Associate Provost and Directors in the Center about the semesterly and yearly calendar of events, ensuring an relatively consistent stream of programming from the Center and an effective use of space and other resources.

Budget and Finance

• Manages day-to-day budgeting and purchasing for the Center
• Reconciles budget monthly
• Confers with Associate Provost about resource allocation

PI183938495