Assistant Director Graduate Student Financial Services

Suffolk University
Massachusetts, United States
Salary Not specified
Posted Date
Jun 29, 2022

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Position Type
Faculty Positions, Education, Teacher Education
Employment Level
Employment Type
Full Time

Summary of Position: This position will assist with the day-to-day management of the Office of Student Financial Services, and reports to the Director of Graduate/Professional Student Financial Services. The Assistant Director assists in the execution of the financial aid programs designed to assist students with their investment in a Suffolk education. The Assistant Director also collaborates with the director to ensure the policies and practices in financial aid will create outstanding customer service for current and prospective Suffolk students and families. The Assistant Director will work to eliminate barriers students may face and create efficient, service friendly ideas and for the benefit of students.

Primary/Principal Responsibilities:

% of Time



Graduate/Professional student caseload Serve as designated financial aid counselor for segment of the graduate/professional student population. Responsible for all aspects of awarding financial aid to this group.


Manage Federal Direct Loan program for all Suffolk University students. Perform monthly reconciliation, originate loans, update disbursement records to the Department of Education and resolve any rejected records. Outreach to students to fulfill all requirements to allow funds to disburse.


Supervise disbursement of graduate/professional aid in compliance with federal regulations and University policies.


Financial Literacy Coordinate and deliver financial literacy content for graduate/professional students.


  • Requires a bachelors degree and 2-3 years experience in a college/university financial aid office.
  • Preference for applicants with strong interpersonal and organizational skills.
  • Candidates should have attention to detail, public speaking ability, and desire to work in a fast-paced customer service setting.


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