Admissions and Records Representative
Position's Functional Title
Admissions and Records Representative
Position Start Date
Position End Date (if temporary)
Governors State University is seeking to hire an Admissions and
Record Representative for the Registrar office to serve as the
primary back-up for the front office and provide administrative
support by updating student records (change of major, name and
address, etc.) and assisting with special student
Responsible for data entry of records, including
demographic changes to student records (e.g. SSN # changes,
name/address changes, supplemental transcripts, Illinois residency
petitions, and change of program).
Serves as the primary back-up to the front desk:
receiving visitors, answering phone calls, managing the regular
office email, and oversee front desk coverage.
The individual will be responsible for processing late
registrations, and notifying students and faculty of information
needed to complete the registration process. Research registration
problems and performs data entry functions, which may include
changing student records and manual registration changes. Assist
with the class roster verification process; includes notifying
Deans, Division Chairs, and Faculty each semester concerning the
process. Review class lists submitted by faculty with student
attendance discrepancies and determine appropriate action which may
include registering students and sending correspondence to students
Serve as office liaison for the Registrar’s Office
website which includes reviewing web content and maintaining
Other responsibilities as assigned (Assist with
Graduation and Commencement).
Hourly Wages: $13.27
(This is an unionized position.)
This position qualifies for an expansive suite of fringe
benefits including, various insurance options, paid time off,
retirement and investment options, and tuition waivers. Visit:
REQUIRED : DOCUMENTATION CONFIRMING HIGH SCHOOL COMPLETION OR
EQUIVALENT MUST BE ATTACHED FOR CONSIDERATION OF THIS POSITION,
COLLEGE / UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED (See “Special
instructions to applicants” section below).
1. High school diploma or equivalent.
2. Any one or combination totaling two (2) years (24 months) from
the categories below:
A. course work in any discipline as measured by the following
conversion table or its proportional equivalent:
· 30 semester hours equals one (1) year (12 months)
· 60 semester hours or an Associate’s Degree equals eighteen months
· 90 semester hours equals two (2) years (24 months)
B. work experience in administrative support, admissions and
enrollment, customer service, public relations, records management,
or closely related experience.
For details regarding this classification, visit:
• Bachelor’s degree
• Work experience in higher education
• Experience in high volume phone calls and walk-in customer
• Knowledge of Family Educational Rights and Privacy Act ( FERPA )
as it relates to the release of records
• Understanding of organization-related issues; computer
proficiency in Windows environment appropriate to position;
excellent time management, organizational, and communication
skills; ability to complete multiple tasks and high volume of work;
mature, professional attitude and appearance; openness to
continuing learning and upgrading of skills.
Open Until Filled
Type of Search
Quicklink for Posting
Special Instructions to Applicants
DOCUMENTATION REQUIREMENT :
For consideration, applicants are required to attach the
High School Diploma/ GED (you may attach your
college/university transcripts as a substitute to your high school
diploma/ GED ). Also, if you would like to have coursework
considered to meet minimum qualifications, you must attach your
Online Application – Must be fully completed, include all
dates of employment, employment status (full-time or if part-time,
include percentages), job duties and responsibilities (full
details), supervisor name/position, end date, etc.
A list of three Professional References.
RESIDENCY REQUIREMENT :
Illinois residency required within 180 days of the hire date.
CREDENTIAL ASSESSMENT EXAM DETAILS :
This vacancy involves a Credential Assessment Examination which
consist of a review and rating of the applicants Education,
Experience, Licenses, and other qualifications. Applicants are
required to provide electronic documentation as listed above to
verify that the minimum qualifications for this position has been
VETERAN’S PREFERENCE POINTS :
Veterans may be eligible to receive additional points on a passing
final examination score. To determine eligibility, submit one of
the following documents to the Department of Human Resources:
Department of Defense – DD214/DD215
National Guard – NGB22 Form
Reserves – DD256 Discharge Certificate
Note: Must be received by the closing date of this
Required fields are indicated with an asterisk (*).
- Do you have a High School Diploma or GED?
- Have you attached a copy of your high school diploma/GED or
transcripts to confirm that you have a high school diploma/GED?
(You may substitute with college/university transcripts.)
- Do you have a Bachelor's degree?
- Have you attach a copy of your college/university transcripts
that states your degree awarded with the conferred date?
- Have you completed the entire application including beginning
and end dates of employment, full time/part time status, and
- Cover Letter
- List of Three Professional References
- College/University Transcripts
- High School Diploma or GED
- Veteran’s/Military Preference Points Documentation