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Coordinator of Scholarships Policy

University of Colorado Boulder
Colorado, United States
Salary Not Specified
Posted Date
Jun 27, 2022

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Position Type
Faculty Positions, Professional Fields, Public Administration & Policy, Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid, Other Student Affairs, Executive, Executive Directors
Employment Type
Full Time
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Job Summary

The Office of Financial Aid is part of the Enrollment Management unit, where we support recruitment and student success efforts of the campus through the administration of financial aid programs. This full-time professional exempt position reports to the Assistant Director of Scholarship Services and is part of a scholarship team that provides organizational, operational, and administrative support for campus scholarship administrators through the Scholarship Services team in the Office of Financial Aid. Primary job duties include ensuring campus-wide compliance with the university’s scholarship administration policy and internal scholarship awarding procedures, training campus liaisons, creating and maintaining communications, and supporting the office as needed. This position maintains a thorough and current solid understanding of all Title IV federal, State of Colorado, and institutional rules, regulations and procedures to ensure the accurate release of information and program compliance.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The CU Boulder Office of Financial Aid is committed to helping students pay for college by building innovative programs to support access and graduation, empowering students to make healthy financial decisions, investing in the development of our staff, and engaging lawmakers and partners to improve aid policy! We coordinate over $425M in grants, scholarships, work-study and loans for over 20,000 students each year. Our staff consists of 38 full-time professional employees and 50-60 student employees.

What Your Key Responsibilities Will Be

Policy and Compliance:
  • Educate and advise departmental scholarship liaisons on campus-wide scholarship policy requirements and compliance including but not limited to institutional regulations, advancement policies, and state and federal laws.
  • Develop and maintain an active liaison relationship with departmental scholarship liaisons, providing coordination, support, guidance, assistance, and information as needed for awarding scholarships.
  • Develop, implement, and adequately document processes and procedures to improve and enhance scholarship administration.
  • Serve as an expert-level resource to interpret and explain scholarship administration and financial aid program-specific policies and processes to departmental scholarship liaisons.
  • Develop and maintain an active liaison relationship with the Office of Advancement’s Assistant Director of Gift Implementation to ensure alignment of policies and procedures with regard to donor-funded scholarships.
  • Conduct departmental audits of the scholarship policy including creating an annual schedule, developing and maintaining the requisite tracking systems, examining records, reports, operating practices, and documentation, and documenting procedures and findings.
  • Suggest and implement additional processes to benefit the department through research, dialogue, and soliciting feedback from scholarship administrators, students, and staff.

  • Develop and maintain institutional scholarship administrator onboarding process.
  • Develop and maintain online and in-person trainings for campus scholarship liaisons regarding scholarship policy and scholarship award management system.
  • Deliver trainings for campus scholarship liaisons regarding scholarship policy and scholarship award management system.
  • Identify training needs for university scholarship administrators at all levels of the organization.
  • Periodically evaluate training effectiveness and adjust training programs when vital to ensure overall training objectives are being met.

Scholarship Award Management System Support:
  • Assist with scholarship administration processes and resolve outstanding issues in the scholarship award management system as applicable.
  • Assist with the development and implementation of processes and procedures to improve and enhance scholarship awarding as part of the campus-wide scholarship administration policy.
  • Maintain onboarding procedures for award management system.
  • Educate and advise departmental scholarship liaisons on system use and standard methodologies.
  • Create and maintain scholarship award management system resource guides.
  • Remain knowledgeable about system updates, enhancements, and outages.
  • Provide analysis of student’s financial need to internal awarding departments upon request, following FERPA guidelines.

Professional Development:
  • Collaborate with immediate supervisor to decide upon areas for professional growth.
  • Identify and request appropriate training opportunities offered by the office, the University, and through various professional associations or organizations.
  • Participate in external and internal trainings, conferences, webinars etc. related to administering all types of financial aid.
  • Attend staff meetings, retreats and other meetings as assigned. May include representing the Office of Financial Aid in enrollment management and campus-level initiatives.
What You Should Know
  • All University of Colorado Boulder employees are required to align with the campus COVID-19 vaccine requirement. New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.
  • A hybrid work arrangement is available with the potential of a fully remote arrangement (to be determined).
  • Final candidate must successfully pass a criminal and financial background check and cannot be in default on a student loan either upon hire or while employed in this position.
What We Can Offer
  • The salary range for this position is $52,000-$60,000 and is commensurate with experience.
The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements
Be courageous. Be unique. Be Boulder.

What We Require
  • Bachelor’s degree from an accredited college or university is required. Equivalent combination of education and experience may substitute.
  • At least two years of professional experience working in a scholarship administration organization, financial aid office or other student service office in a higher education setting.
  • Experience building and maintaining internal and/or external cross-functional working relationships.
  • Experience providing customer service.
What You Will Need
  • Strong computer skills including software (Word, Excel, PowerPoint and other presentation software), email communication tools, and web-based applications.
  • Advanced customer service skills, including the ability to actively listen, address needs, defuse misunderstandings and maintain an open, flexible, and friendly demeanor.
  • Ability to interpret and apply rules, regulations, policies, and procedures.
  • Ability to communicate key and critical information in a timely fashion.
  • Ability to gain the confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
  • Ability to exemplify excellence through diversity by creating a welcoming and inclusive environment that enhances the success and inclusion of all students, staff, and faculty.
  • Ability to create new and better ways for the organization to be successful.
  • Ability to build partnerships and work collaboratively with others to meet shared objectives.
  • Resourcefulness, experience launching new programs or initiatives and finding appropriate, flexible and collaborative solutions to problems.
  • Experienced ability to communicate and work optimally with individuals from a diverse group of backgrounds, cultures, ages and lived experiences.
  • Excellent leadership, collaboration and interpersonal skills, and the ability to communicate sophisticated information optimally with a diverse group in a supportive, diplomatic and professional manner.
  • High-functioning, organizational and time management skills sufficient to independently establish priorities and complete challenging tasks within established due dates.
What We Would Like You To Have
  • Experience with scholarship awarding software such as Blackbaud Award Management (formerly Academic Works).
  • Experience in internal auditing of policies and procedures.
  • Experience in developing and administering trainings.
  • Knowledge of State of Colorado financial aid regulations.
  • Knowledge of federal and state laws pertaining to protected classes.
  • Experience using PeopleSoft or other student information systems.
Special Instructions

To apply, please submit the following materials:

1. A current resume.

2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by July 17, 2022, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

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