Public Safety Communications Officer
Apply Immediately; This position will close once sufficient
qualified applications have been received.
Schedule: Flexible based on the needs of the office; schedule to be
finalized upon hire, but may be assigned to work shifts at any time
during the operating hours of the college.
Under the direction of Public Safety management, performs a variety
of duties following established guidelines which promote the safety
and well-being of the college community. Primary accountabilities
include dispatching all radio calls; receiving and responding to
incoming telephone and radio communications; determining the nature
of calls and deploying the appropriate emergency and non-emergency
personnel and equipment; providing direction and guidance to
callers reporting police, fire or medical emergencies and other
incidents. Incumbent maintains vital department
records/information; and utilizes a variety of criminal justice
data systems in support of department operations. Excellent
communication and customer service skills are employed when
interacting with students, staff, the public and officials from
external agencies. Good judgment and the ability to make quick
decisions are critical components of this position.
See the classification description for additional information:
These qualifications, skills and abilities are critical for
success in this position.
Throughout the screening process, you will be evaluated based on
the demonstration of these qualifications.
- Must have the ability to speak clearly to be understood over
radio dispatch. - Must have ability to write clearly.
To be considered, your application must demonstrate these minimum
qualifications. (Experience is calculated based on the start and
end dates you provide multiplied by the number of hours per week
High school diploma or equivalent.
One year of dispatching experience or one year of experience
working in a customer service oriented position. Completion of job
related certification program may substitute for the
Upon hire must be able to complete certification requirements for
LEDS/NCIC. Must complete dispatcher training at the Department of
Public Safety Standards and Training within first year of
Must be able to pass both a personal and criminal history
background investigation. Must not have been convicted of a felony
crime or any crime for which a maximum term of imprisonment of more
than one year may be imposed. Must not have been convicted of any
law violations involving the unlawful use, possession, delivery, or
manufacture of a controlled substance, narcotic, or dangerous drug.
Must pass a hearing and vision evaluation to ensure the essential
functions of the job can be performed effectively.
- Preference will be given to applicants who have demonstrated
Starting Salary Expectations
The first two steps of the range are: $43,297 to $44,596 per
year. Higher salary placement may be available based on
qualifications, experience and internal equity.
Position Grade Salary Range
$43297 to $69,480 Annual Salary
PCC offers a comprehensive benefit package designed to provide
employees and their families, including domestic partners, with
access to a broad range of benefit options. Includes Health,
Dental, and Vision options, Group Life, Long-term Disability,
Long-term Care, and Auto and Home Insurance programs.
PCC currently fully funds the Oregon Public Employees Retirement
System (PERS/OPSRP) pension and contributes an additional 6% into
the employee's Individual Account Program under PERS/OPSRP. PCC
offers a tax deferred annuity program and a deferred compensation
program where employees may save additional pre-tax dollars for
Additionally, PCC provides a tuition waiver for yourself, domestic
partner, and dependent children under 24 years of age. Partial
tuition reimbursement for yourself at other accredited institutions
(full-time employees only).
(Pro-rated by FTE for Part-Time Employees)
- Starts at 6.67 hours of vacation leave per month (additional
vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year - 11 Paid
For a complete list of PCC benefits, please visit
View a complete list of PCC benefits .
Working Conditions and Physical Requirements
Work is performed in an office environment with frequent
interruptions, changes in the workflow and irregularities in the
work schedule. Work shifts may include evenings, weekends and
holidays; and hours during inclement weather and school closures.
Job may involve making immediate decisions with insufficient data
and requires the ability to evaluate changing events and decide on
the appropriate course of action. Position involves sitting for
extended periods of time while working at a computer terminal.
Learned physical skill is required to perform keyboarding function.
Position requires the ability to effectively communicate through
oral and written mediums and adequate hearing and visual acuity to
listen, relay information and monitor computer display
Background Check Required
Portland Community College complies with the Oregon Veterans'
Preference in Public Employment law which provides qualifying
veterans and disabled veterans with preference in employment.
You will be given instructions during the application process
to claim Veterans' Preference in the recruitment of this position,
and to provide the documents required for verification of
eligibility. Please do not send your documentation to the hiring
manager directly. For verification of eligibility, please submit
the following documentation:
Portland Community College is committed to hiring and retaining
a diverse workforce. We are an Equal Opportunity Employer, making
decisions without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or any
other protected class.
- Veterans: DD214
- Disabled Veterans: DD214 and Letter from the Department