University of Delaware
Equal Employment Opportunity Statement
The University of Delaware is an Equal Opportunity Employer which
encourages applications from Minority Group Members, Women,
Individuals with Disabilities and Veterans. The University's Notice
of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html
Student Affairs & Services, Full Time
Pay Grade: 30E
Student Financial Services is responsible for facilitating
educational access and fostering success by helping students and
families meet the financial obligations of a UD education. The
billing team within SFS is responsible for the tuition set up,
quality assurance, assessment/billing of all University charges as
well as processing waivers, exemptions, third-party sponsorships,
refunds, and student tax reporting.
The position is responsible for providing strategic management and
operational oversight of all student accounts receivable, quality
assurance, tuition set up, payment processing (third-party
sponsors), and waiver/exemption services within SFS. The incumbent
will play a key role in ensuring financial functions within their
scope of control are executed accurately, efficiently, and in a
compliant manner in order to advance services provided to students,
campus partners, and the overall university. The position will be
responsible for highly complex processes that have broad financial
impacts to all students, divisions, departments, and the university
as a whole. T position will report to the Executive Director,
Student Financial Services.
Bachelor's Degree in related field and three years of closely
related professional experience; or any equivalent combination of
education, training, and experience.
Knowledge, Skills and Abilities
- Knowledge of effective managerial methods and techniques and
how to establish and maintain an effective workforce.
- Ability to plan, assign and supervise the work of
- Extensive knowledge of University policies and procedures
related to functional area (or ability to rapidly assimilate).
- Extensive knowledge of Delaware rules and regulations related
to functional area (or ability to rapidly assimilate).
- Ability to plan and conceptualize and make sound business
- Must exercise considerable independent and professional
judgment in matters of significance.
- Strong presentation skills.
- Strong problem solving skills.
- Strong critical thinking skills.
- Strong planning and project management skills.
- Ability to communicate effectively with diverse populations
verbally and in writing.
- Ability to develop and maintain effective working
- Ability to work independently.
- Knowledge of safety and security precautions appropriate to
A preferred candidate will have prior experience in a student
accounting/bursar's office or experience working with large-scale
financial transactions in a higher education, financial, or audit
environment. An optimal candidate will have extensive knowledge of
University or higher education laws (federal/state), regulations,
and policies/procedures related to student accounting (tuition,
refunding, payment, tax reporting processes). In addition, a
preferred candidate will have experience leading process
improvement initiatives across teams to improve service delivery.
Familiarity with PeopleSoft is a plus.
Monday - Friday, 8am to 5pm, with some
This is a security sensitive
The University of Delaware is committed to equal opportunity and
comply with all applicable federal and state laws regarding
nondiscrimination and affirmative action. The University does not
discriminate on the basis of race, color, sex, sexual orientation,
gender identity, gender expression, religion, national origin, age,
disability, genetic information, or veteran status in its
application and admission processes, educational programs and
activities, and employment practices.
Notice of Non-Discrimination, Equal Opportunity and Affirmative
The University of Delaware does not discriminate against any person
on the basis of race, color, national origin, sex, gender identity
or expression, sexual orientation, genetic information, marital
status, disability, religion, age, veteran status or any other
characteristic protected by applicable law in its employment,
educational programs and activities, admissions policies, and
scholarship and loan programs as required by Title IX of the
Educational Amendments of 1972, the Americans with Disabilities Act
of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII
of the Civil Rights Act of 1964, and other applicable statutes and
University policies. The University of Delaware also prohibits
unlawful harassment including sexual harassment and sexual
Aug 11 2022 Eastern Daylight Time