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Administrative Support Coordinator (ASC I) / College of Extended and Global Education

California State University, San Bernardino
California, United States
Salary Not specified
Posted Date
Jun 27, 2022

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Position Type
Administrative, Student Affairs, Minority & Multicultural Affairs
Employment Level
Employment Type
Full Time
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Administrative Support Coordinator (ASC I) / College of Extended and Global Education
California State University, San Bernardino

Job No: 512807
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

  • Department Summary

    The College of Extended and Global Education (CEGE) at California State University, San Bernardino offers a variety of programs and serves as the main outreach arm of the University to extend educational resources and services to broader audiences across the region, as well as nationally and internationally.

    CEGE also leads CSUSB's internationalization efforts by collaborating with university and off-campus partners to develop and offer programs, activities, and services that support CSUSB's strategic goals. Through its Center for International Studies and Programs (CISP), CEGE serves as the hub for international students and scholars and education abroad. International Extension Programs (IEP) offers the English Language Program (ELP) and a variety of short term and customized educational programs.

    Job Summary

    Under general supervision, this position will serve as the administrative support for CEGE programs as well as facilities coordinator for CEGE's facilities that include the Center for Global Innovation (CGI) and the Yasuda Center (YC).

    Responsibilities include, but is not limited to:
    • Providing administrative support for CEGE programs such as accessing emails from various CEGE email accounts, responding or directing them to the appropriate person or department; processing forms to support programs; facilitating and supporting course offerings and programs, responding to student inquiries, and developing solutions for students. The incumbent will maintain leads and student records in databases, such as Salesforce; submit documentation to process registrations and collect payment information; prepare and deliver grade reports and student certificates; prepare correspondence; generate program-related reports, as needed; and provide administrative support for the various college programs as assigned.

    • Duties related to facilities coordination include creating and maintaining the CGI and YC calendars, processing room reservations and event requests for all English Language Program (ELP), Professional and Continuing Education (PaCE), International Extension Programs (IEP) classes, short-term programs, and all CEGE special events and other facility use requests. The incumbent will respond to email inquiries, event requests, and callers; coordinate room set-ups for events; submit work orders or requests with campus departments, as necessary; maintain inventory of office supplies and equipment for the buildings; maintain a system for checking out equipment and perform regular equipment checks and inventory. Follow proper procedure for reporting equipment that requires repair.

    • The incumbent will assist with selecting student assistant applicants; lead them for building coverage and performance of duties; train support staff, including arming and disarming the alarm; assign daily tasks. This position is also responsible for ensuring building coverage when support staff call off. The incumbent will serve as liaison with an outside janitorial service for YC; identify issues and submit to janitorial service. Serving as the liaison with campus for CGI, will work to ensure timely repairs, maintenance requests, and janitorial services to ensure CEGE expectations are being met; will conduct visual inspection to ensure cleanliness, functionality and safety of students and staff; will submit work orders for building repairs and maintenance as needed in a timely manner.

    Employment Status: Full-time, "non-exempt", probationary position (with the possibility of converting to permanent).

    Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning April 28, 2022.

    Work Schedule

    Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

    Summer hours are Monday through Thursday from 7:00 am to 5:30 pm.

    Key Qualifications
    • Experience to be fully functional in all technical aspects of work assignments.
    • Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
    • Thorough knowledge of English grammar, punctuation, and spelling.
    • Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Knowledge of major MS applications, such as Word and Excel.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
    • Working knowledge of budget policies and procedures.
    • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
    • Ability to draft and compose correspondence and standard reports.
    • Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.

    Education and Experience
    • High School diploma or its equivalent AND three (3) years of progressively responsible experience in general office clerical or secretarial work or the equivalent.
    • Valid California Driver's License.

    Preferred Qualifications
    • Knowledge of PeopleSoft.
    • Experience with leading student assistants.


    Anticipated Hiring Range: $3,276 - $3,300 per month

    Classification Salary Range: $3,276 - $5,148 per month

    Statement of Commitment to Diversity

    In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

    The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

    Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

    The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

    Supplemental Information

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

    This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

    This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

    To view full description and to apply, visit:

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