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Admissions Counselor, Recruitment

California State University, San Bernardino
California, United States
Salary Not specified
Posted Date
Jun 27, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Admissions Counselor, Recruitment & Evaluation (SSP II) / Enrollment Management
California State University, San Bernardino

Job No: 512624
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

The Department of Admissions and Student Recruitment is a dynamic and comprehensive unit that fosters diversity and is driven to shape the future of education. As a unit within Enrollment Management, our mission is to serve the CSUSB community to support student transition from prospect to alumni. We strive for an environment of success for our students and staff. As part of the Coyote Community, the office of Admissions and Student Recruitment works collaboratively with vital stakeholders both on and off campus to ensure that our work remains in alignment with our vision which is being a agent of change by providing access to higher education at CSUSB.

Job Summary

We are seeking an experienced individual to join our team as an Outreach/Admissions Counselor (Student Services Professional II) at the San Bernardino Campus. The ideal candidate in this role should be committed to diversity, have a positive attitude, be energetic and self-driven.

Under the supervision of the Director of Outreach & Student Recruitment, the Outreach/Admissions Counselors will contribute to student success by way of participation in high school and college fairs, continuous collaboration and partnership with campus and community partners, and maintain connection with prospective students. This position will be familiar with CRMs, creation of communication plans, and social media engagement. Additionally, this position serves as the liaison between prospective to student and campus resources.

Responsibilities include, but is not limited to:
  • Admission Evaluation for first time and transfer applications and other applicant classes as assigned (Special Project I Population).
  • All Admissions Counselors are assigned to a special duty, project or population. This position will be responsible for a caseload of students and for a special population as assigned by a Department Administrator. The responsibility to this special project includes, but are not limited to, the evaluation of application materials for members of the population, meeting with on and off campus partners or programs to assess needs and provide services, talk with individual students to determine special circumstance, gathering and presentation of data as appropriate to project.
  • The Counselor is responsible for the management of the project or population and for determining how to conduct the operations of this endeavor. This position will require special projects and committee work to ensure the accurate completion of evaluations of both first-year students and transfer students.
  • The incumbent will also be knowledgeable of and perform all duties in accordance with Title V, Chancellor's Office and Institutional policies and procedures. Staff member will be responsible for reviewing and analyzing transcripts and other complex records of applicants to determine eligibility requirements; including but not limited to specific course requirements and specific GPA requirements depending on the major the student has applied for to the University. Employee is expected to be accurate when reviewing documents for GPA calculations, transferrable courses, etc. and to enter admissions decisions and other pertinent information into the PeopleSoft system. Employee must have a thorough understanding of CSU requirements, possess the ability to meet goals in a timely manner and work well under pressure.
  • Serves as a designated trainer for the Outreach staff on evaluations and assist in creating user guides on completion of evaluations. Maintains a broad knowledge of evaluations to assist with any questions the Outreach team may have pertaining to completing files.
  • Recruitment of students to CSUSB.
  • Employee will be responsible for managing community college and high school territories and the recruitment of students to CSUSB. Duties include facilitating parent and student workshops and presentations on CSUSB admissions, programs and services, attending college and career fairs, and work collaboratively to communicate, develop and maintain relationships with school district personnel and counselors to market CSUSB.
  • Assist and coordinate recruitment events and programs on a day to day basis, and serve as a liaison between CSUSB and off campus constituencies. Represent CSUSB at Community College advisory meetings, annual CSU system-wide Counselor Conferences, and at national college fairs.
  • Monitor, track, and research the number of prospective leads and applicants collected from each service school. Prepare, analyze and evaluate recruitment goals and initiatives, and program/event activity reports.
  • Employee will meet with students on a regular basis to discuss admissions eligibility issues in relation to impacted major and eligibility guidance, provide pre-admission counseling to prospective students and customer service to students on a continuous basis in person (one on one and in group settings), on the telephone, and electronically.
  • Employee will also enter inquiries of prospective students in Prospect Database.
  • The staff member will demonstrate an understanding of admissions policies and procedures between the applicant, families, education professionals, the campus community and ASR.
  • Employee will participate in on-campus high profile recruitment at the Palm Desert Campus and San Bernardino campus as needed. These events include but are not limited to CSUSB Preview, Coyotes Connect, Counselors' Day, and others.
  • Other duties as assigned.

Employment Status: Full-time, Exempt, Probationary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning April 25, 2022.

Work Schedule
  • Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.

  • Required Qualifications
  • Working knowledge of the practices, procedures and activities of the program to which assigned.
  • General knowledge of the methods and problems of organizational and program management.
  • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
  • Ability to interpret and apply program rules and regulations.
  • Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
  • Ability to obtain factual and interpretive information through interviews.
  • Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
  • Ability to advise students individually and in groups on routine matters where required;
  • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
  • Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
  • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
  • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

  • Preferred Qualifications
    • Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience.

    Education and Experience
  • Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year-for-year basis.)
  • Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of a competence and indicate the potential for further growth. (A master's degree in a job-related field may be substituted for one year of the professional experience.)

  • Salary

    Anticipated Hiring Range: $4,304 per month

    Classification Salary Range: $4,304 - $6,120 per month

    Statement of Commitment to Diversity

    In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

    The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

    Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

    The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

    Supplemental Information

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

    This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

    This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

    To view full description and to apply, visit:

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