Admissions Counselor, Recruitment & Evaluation (SSP II) /
California State University, San Bernardino
Unit 4 - APC - Academic Professionals of
California, Probationary, Full Time, Student Services
California State University, San Bernardino is a preeminent center
of intellectual and cultural activity in Inland Southern
California. Opened in 1965 and set at the foothills of the
beautiful San Bernardino Mountains, the university serves more than
20,000 students each year and graduates about 4,000 students
annually. CSUSB reflects the dynamic diversity of the region and
has the most diverse student population of any university in the
Inland Empire. Seventy percent of those who graduate are the first
in their families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
The Department of Admissions and Student Recruitment is a dynamic
and comprehensive unit that fosters diversity and is driven to
shape the future of education. As a unit within Enrollment
Management, our mission is to serve the CSUSB community to support
student transition from prospect to alumni. We strive for an
environment of success for our students and staff. As part of the
Coyote Community, the office of Admissions and Student Recruitment
works collaboratively with vital stakeholders both on and off
campus to ensure that our work remains in alignment with our vision
which is being a agent of change by providing access to higher
education at CSUSB.
We are seeking an experienced individual to join our team as an
Outreach/Admissions Counselor (Student Services Professional II) at
the San Bernardino Campus. The ideal candidate in this role should
be committed to diversity, have a positive attitude, be energetic
Under the supervision of the Director of Outreach & Student
Recruitment, the Outreach/Admissions Counselors will contribute to
student success by way of participation in high school and college
fairs, continuous collaboration and partnership with campus and
community partners, and maintain connection with prospective
students. This position will be familiar with CRMs, creation of
communication plans, and social media engagement. Additionally,
this position serves as the liaison between prospective to student
and campus resources.
Responsibilities include, but is not limited to:
- Admission Evaluation for first time and transfer applications
and other applicant classes as assigned (Special Project I
- All Admissions Counselors are assigned to a special duty,
project or population. This position will be responsible for a
caseload of students and for a special population as assigned by a
Department Administrator. The responsibility to this special
project includes, but are not limited to, the evaluation of
application materials for members of the population, meeting with
on and off campus partners or programs to assess needs and provide
services, talk with individual students to determine special
circumstance, gathering and presentation of data as appropriate to
- The Counselor is responsible for the management of the project
or population and for determining how to conduct the operations of
this endeavor. This position will require special projects and
committee work to ensure the accurate completion of evaluations of
both first-year students and transfer students.
- The incumbent will also be knowledgeable of and perform all
duties in accordance with Title V, Chancellor's Office and
Institutional policies and procedures. Staff member will be
responsible for reviewing and analyzing transcripts and other
complex records of applicants to determine eligibility
requirements; including but not limited to specific course
requirements and specific GPA requirements depending on the major
the student has applied for to the University. Employee is expected
to be accurate when reviewing documents for GPA calculations,
transferrable courses, etc. and to enter admissions decisions and
other pertinent information into the PeopleSoft system. Employee
must have a thorough understanding of CSU requirements, possess the
ability to meet goals in a timely manner and work well under
- Serves as a designated trainer for the Outreach staff on
evaluations and assist in creating user guides on completion of
evaluations. Maintains a broad knowledge of evaluations to assist
with any questions the Outreach team may have pertaining to
- Recruitment of students to CSUSB.
- Employee will be responsible for managing community college and
high school territories and the recruitment of students to CSUSB.
Duties include facilitating parent and student workshops and
presentations on CSUSB admissions, programs and services, attending
college and career fairs, and work collaboratively to communicate,
develop and maintain relationships with school district personnel
and counselors to market CSUSB.
- Assist and coordinate recruitment events and programs on a day
to day basis, and serve as a liaison between CSUSB and off campus
constituencies. Represent CSUSB at Community College advisory
meetings, annual CSU system-wide Counselor Conferences, and at
national college fairs.
- Monitor, track, and research the number of prospective leads
and applicants collected from each service school. Prepare, analyze
and evaluate recruitment goals and initiatives, and program/event
- Employee will meet with students on a regular basis to discuss
admissions eligibility issues in relation to impacted major and
eligibility guidance, provide pre-admission counseling to
prospective students and customer service to students on a
continuous basis in person (one on one and in group settings), on
the telephone, and electronically.
- Employee will also enter inquiries of prospective students in
- The staff member will demonstrate an understanding of
admissions policies and procedures between the applicant, families,
education professionals, the campus community and ASR.
- Employee will participate in on-campus high profile recruitment
at the Palm Desert Campus and San Bernardino campus as needed.
These events include but are not limited to CSUSB Preview, Coyotes
Connect, Counselors' Day, and others.
- Other duties as assigned.
: Full-time, Exempt, Probationary
with the possibility of converting to permanent.
Application Review Deadline
: This position will
remain open until filled. Applications will be reviewed beginning
April 25, 2022.
Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and
weekend hours may be required.
Working knowledge of the practices, procedures and activities
of the program to which assigned.
General knowledge of the methods and problems of organizational
and program management.
General knowledge of research and interview techniques; and of
the principles of individual and group behavior.
Ability to interpret and apply program rules and
Ability to use initiative and resourcefulness in planning work
assignments and in implementing long-range program
Ability to obtain factual and interpretive information through
Ability to reason logically; ability to collect, compile,
analyze and evaluate data and make verbal or written presentation
based on these data.
Ability to advise students individually and in groups on
routine matters where required;
Ability to recognize multicultural, multi-sexed and multi-aged
value systems and work accordingly.
Ability to establish and maintain cooperative working
relationships with faculty, CSU administrators, student
organizations, private and public agencies and others in committee
work, and student advising and community contacts.
Ability to rapidly acquire a general knowledge of the overall
operation, functions and programs of the campus to which
Demonstrated ability to make decisions and carry through
actions having implications with regard to other program or service
Education and Experience
Education: Equivalent to graduation from a four-year college or
university in one of the behavioral sciences, public or business
administration or a job-related field. (Additional specialized
experience during which the applicant has acquired and successfully
applied the knowledge and abilities may be substituted for the
required education on a year-for-year basis.)
Experience: Equivalent of two years of professional experience
in one of the student services program areas or in a related field;
experience should give evidence of a competence and indicate the
potential for further growth. (A master's degree in a job-related
field may be substituted for one year of the professional
- Possession of the required knowledge and abilities is typically
demonstrated through the equivalent of two years of professional
experience in one of the student services program areas or in a
related field; experience should give evidence of competence and
indicate the potential for further growth. A Master's degree in a
job-related field may be substituted for one year of the
Anticipated Hiring Range: $4,304 per month
Classification Salary Range: $4,304 - $6,120 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. In our
commitment to diversity, we welcome people from all backgrounds,
and we seek to include knowledge and values from many cultures in
the curriculum and extra-curricular life of the campus community.
Our commitment to work toward an environment that values diversity
requires that we create, promote, and maintain activities and
programs which further our understanding of individual and group
diversity. We will also develop and communicate policies and
promote values which discourage intolerance and
The concept and dimensions of diversity are to be advanced and
incorporated into every aspect of university activity, including
student life, the curriculum, teaching, programs, staffing,
personnel training practices, research, community services, events,
and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the
following: race, ethnicity, religious belief, sexual orientation,
sex, gender identity, gender expression, ability, socioeconomic
status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with
the university as a whole. The president, in addition to a personal
commitment and involvement, may use the University Diversity
Committee, campus administrators, faculty, staff, and students as
well as other members of the campus community to implement
effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
To view full description and to apply, visit: https://www.csusb.edu