Director of Institutional Research & Analytics
(Administrator II) / Information Technology Services
California State University, San Bernardino
MPP, At-Will, Full Time, Information Systems
California State University, San Bernardino is a preeminent center
of intellectual and cultural activity in Inland Southern
California. Opened in 1965 and set at the foothills of the
beautiful San Bernardino Mountains, the university serves more than
20,000 students each year and graduates about 4,000 students
annually. CSUSB reflects the dynamic diversity of the region and
has the most diverse student population of any university in the
Inland Empire. Seventy percent of those who graduate are the first
in their families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
The Office of Institutional Research and Analytics collaborates
with the campus community in support of strategic planning,
enrollment planning, assessment, and continuous improvement through
consultative program design and timely dissemination of reliable
information. Our goals are to 1) provide expertise and support for
program design, assessment, and continuous improvement, 2) develop,
provide, and maintain timely and accurate institutional data to
internal and external audiences, and 3) conduct project-based
research and analyses.
The Director of Institutional Research & Analytics has
administrative management responsibilities of the Office of
Institutional Research & Analytics including leadership,
direction, insight, and performance management of staff in support
of data governance, strategic planning, accreditation,
decision-making processes, and continuous improvement
Responsibilities include, but is not limited to:
- Directs the office around the use of data for institutional
intelligence via data visualization and dashboards; Provides
analytic support to facilitate strategic planning, assessment,
enrollment planning, policy decisions, resource allocations and
other processes requiring strategic analysis; Develops and
maintains university systems for databases and dashboards, and
reporting procedures to show institutional profile; Supervises the
generation of data and dissemination of information and materials
such as the Fact Book, Quickfacts, dashboards, videos, website, and
other digital storytelling media as well as the generation of data
and reporting to the CSU system office and external agencies such
as WSCUC, NCAA, and college publishers.
- Anticipates the need for data and reports, and manages requests
made by internal and external constituents; Manages workload and
assigns projects and research; Provides periodic status reports and
updates of institutional research and projects to leadership;
Supervises and trains staff in data collection, analysis, survey
development, report writing, presentations, and dashboard
development; Supports the staff in their professional development
and creates opportunities for staff to grow professionally;
Conducts performance evaluations for staff members.
- Serves in appropriate institutional, divisional, university or
college committees, task forces, and councils; Participates in
systemwide CSU meetings and projects related to institutional
research; Is the official point of contact for institutional
research-related queries from internal and external constituents as
well as CSU queries.
- Supports the development and implementation of policies,
standards, and procedures pertaining to campus data governance and
stewardship; Collaborates with data authorities and custodians in
maintaining data integrity, privacy, information security,
documentation, and at the same time, ensuring data democracy;
Disseminates policies, standards, and procedures on ethical use of
- Other duties as assigned.
Full-time, Exempt, At-will,
included in the Management Personnel Plan (MPP).
Application Review Deadline:
This position will
remain open until filled. The initial review of applications will
begin on May 7, 2022.
Required Application Materials
Candidates are required to attach a letter of application,
curricula vitae/resume, a list of at least three (3) professional
references, and a diversity statement. The diversity statement may
include your interpretation of diversity, inclusion, gender equity
and must include specific examples of how your
educational/professional experiences, background/philosophy has
prepared you for the role you are applying for at California State
University, San Bernardino. (Maximum 250 words)
- Generally, Monday through Friday from 8:00 am to 5:00 pm. Some
weekends and evenings may be required.
Education and Experience
- Ability to demonstrated experience with quantitative research
methods and statistics, and extensive knowledge in analyzing both
quantitative and qualitative data using SPSS, SQL, MySQL or similar
- Working knowledge and experience in Tableau.
- Working knowledge of PeopleSoft or related data base.
- Excellent oral and written communication skills; effective
management and organizational skills.
- Ability to work independently, manage multiple projects
simultaneously, direct the work of the department staff and inspire
them, set and meet deadlines, and respond to queries from campus
leadership and external constituents.
- Works with minimal direction. Assignments are received in task
and objective oriented terms. Independently determines and develops
approach to solutions. Work is reviewed upon completion for
soundness of judgment, effectiveness in achieving desired results,
and/or organizational goals. May determine organizational
objectives, interpret university policy, and delegate assignments
to subordinate supervisors and managers.
- Responsible for the overall administration of assigned program
or department. May manage the operation through subordinate
supervisors to achieve objectives. Ensures that budget and
performance objectives are established and attained.
- Serves as prime internal contact in assigned area. Conducts
briefings and technical meetings for top management and external
- Relevant experience includes (1) data collection, analysis, and
interpretation; (2) strategic planning, (3) project management and
assessment; (4) accreditation processes and requirements; and (5)
assessment of student learning.
- A master's degree in an appropriate academic discipline along
with the equivalent to five years of relevant experience in higher
education, in particular working in and taking a leadership role in
a multi-staff office.
- A Ph.D. or EdD in the Social Sciences or related field is
Anticipated Hiring Range: $109,000-$112,000 per year
Classification Range: $54,996 - $165,000 per year
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. In our
commitment to diversity, we welcome people from all backgrounds,
and we seek to include knowledge and values from many cultures in
the curriculum and extra-curricular life of the campus community.
Our commitment to work toward an environment that values diversity
requires that we create, promote, and maintain activities and
programs which further our understanding of individual and group
diversity. We will also develop and communicate policies and
promote values which discourage intolerance and
The concept and dimensions of diversity are to be advanced and
incorporated into every aspect of university activity, including
student life, the curriculum, teaching, programs, staffing,
personnel training practices, research, community services, events,
and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the
following: race, ethnicity, religious belief, sexual orientation,
sex, gender identity, gender expression, ability, socioeconomic
status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with
the university as a whole. The president, in addition to a personal
commitment and involvement, may use the University Diversity
Committee, campus administrators, faculty, staff, and students as
well as other members of the campus community to effectively
implement the philosophy and intent of this statement.
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
To view full description and to apply, visit: https://www.csusb.edu