Deputy Director of Student Disability Services
The University of Chicago (UChicago) is pleased to invite
applications and nominations for the position of Deputy Director of
Student Disability Services. This is a critical leadership role
that promotes inclusion and access by working in collaboration with
faculty and staff colleagues to provide a range of resources,
support, and accommodations for students as it pertains to
curricular and environmental accessibility. Supporting the Director
of Student Disability Services, the Deputy Director assists in
leading and managing the day-to-day operations of Student
Disability Services; contributes to the development and
implementation of policies, programs, services, and supports for
students with disabilities; and supervises professional and student
staff, including two assistant directors and an access
The University is seeking a dynamic, experienced, and responsive
Deputy Director to work strategically and cooperatively within a
dedicated team environment committed to enhancing the services
provided to driven and highly talented students at all levels of
the University. Successful candidates will have demonstrated
experience managing accommodations in a higher education setting; a
proven ability to evaluate and interpret disability documentation
to implement reasonable accommodations; a strong understanding of
the legal and technological changes and developing best practices
in the field; an excellent track record of establishing and
managing effective work relationships with students, parents,
faculty, staff, and community resources; a strong affinity for the
University's academic mission; and a deep knowledge of, and
appreciation for, the strategies needed for success in promoting
disability equity and inclusion and supporting a diverse
undergraduate and graduate student population.
About the University of Chicago
Founded in 1892 by John D. Rockefeller, the University of Chicago
is one of the world's preeminent universities, with a history of
world-renowned research and education. More than 90 Nobel laureates
are associated with the University, including six current faculty
members. The University of Chicago is known for its excellent
faculty, increasingly diverse student body, distinctive urban
campus with strong community connections, and a robust global
presence. US News and World Report ranked the University 3rd in its
latest annual survey of the best universities. The University
enrolls more than 18,000 students, more than half of which are
enrolled in graduate and professional programs.
The University of Chicago operates a major medical center, the
nation's largest academic press, two national laboratories, the
Marine Biological Laboratory in Woods Hole, the renowned N-12
Laboratory Schools that have led many innovations in education, and
four charter school campuses on the South Side of Chicago.
The University of Chicago is located in a dynamic, thriving city,
where opportunities abound to learn from, contribute to, and engage
with the surrounding community. In the heart of Chicago's Hyde Park
neighborhood, a racially and economically diverse residential
community of 43,000 people on the shores of Lake Michigan and about
fifteen minutes south of downtown Chicago, the University of
Chicago features traditional English Gothic and modern buildings
designed by world-class architects.
About Campus and Student Life
Campus and Student Life (CSL) is comprised of a variety of
departments that serve all of the University's undergraduate,
graduate, and professional school students, as well as the campus
community more broadly. CSL's programs and services focus on
supporting student academic success, promoting wellbeing, providing
opportunities for personal growth and leadership development,
developing community and engagement through the residential housing
and dining program, and in areas such as artistic expression,
spiritual exploration, and athletic competition. CSL has a profound
commitment to the diversity of the University of Chicago community
and is focused on creating an environment where students can
thrive. Through its wide array of programs and services, CSL
provides opportunities and experiences that build community, help
students grow personally and professionally, and create a place
that students can call home.
Student Disability Services (SDS), a department within Campus and
Student Life, works in collaboration with University of Chicago
faculty and staff to provide resources, support, and accommodations
to ensure that all aspects of student life are accessible and
inclusive of persons with disabilities. To ensure the intellectual
richness of research and education, the University of Chicago seeks
to provide an environment conducive to learning, teaching, working,
and conducting research that values the diversity of its community.
The University strives to be supportive of the academic, personal,
and work-related needs of each individual and is committed to
facilitating the full participation of students with a disability
in the life of the University. The University is committed to
complying with Section 504 of the Rehabilitation Act (Section 504)
and the Americans with Disabilities Act (ADA).
Reporting to the Director of Student Disability Services, the
Deputy Director of Student Disability Services works
collaboratively with students, faculty, and staff across the
University to determine and implement reasonable accommodations for
students with disabilities. The Deputy Director will help lead and
manage services, support, and accommodations for students with
disabilities and helps to remove barriers so that all students can
fully participate in the life of the University. The Deputy
Director employs knowledge of current disability services best
practices and strategies and works as a resource to campus
partners. The Deputy Director is responsible for managing and
overseeing the staff operations of the department. The Deputy
Director is in charge of all administrative functions for student
service portfolios, communications for the department, and
developing and monitoring progress toward departmental goals. In
collaboration with the Director, the Deputy Director will actively
engage in planning initiatives, assessing services, and
representing Student Disability Services (SDS) within the UChicago
Principal duties and responsibilities include but are not limited
• Provides thought leadership and oversight for various aspects of
the Student Disability Services office, supporting the operational
and strategic goals of the department.
• Hires, supervises, and manages the workload of Associate and/or
Assistant Directors and Access Coordinators' portfolios; provides
appropriate staff and student employee development opportunities;
establishes job standards and expectations.
• Manages a caseload of students with disabilities, including
conducting intake interviews; determining eligibility for
reasonable accommodations; and facilitating the implementation of
accommodations with staff and campus partners.
• Determines eligibility for services and appropriately
communicates information about disability accommodations and
• Supervises Access Coordinators responsible for the effective
implementation of accommodations for students, including notetaking
services, communication access, testing accommodations, and/or
accessible course materials in a timely and effective manner.
• Conducts trainings for campus stakeholders and staff to educate
about disability rights and inclusion.
• Collects, verifies, and securely maintains disability
documentation and other relevant confidential information; analyzes
and interprets students' diagnostic psycho-educational
assessments/scores; and forwards all disability documentation to
appropriate clinicians for independent review, as necessary.
• Provides policy and assistance in implementing the Americans with
Disabilities Act (ADA) and Section 504 of the Rehabilitation Act to
faculty, staff, and administrators.
• Provides effective communication to students and families about
the student disability accommodation process and resources on
campus; and refers students to other appropriate services.
• Oversees provision of auxiliary aids and services, including
materials in alternate formats, interpreters, captioners, adaptive
• Collaborates with IT, the Library, and academic divisions on the
placement of adaptive technology and furniture; and provides
students with resources related to disability issues and
• Collaborates with medical consultants, Student Wellness (medical,
counseling, and health promotion), IT services, University Library
Systems, Dining Services, Housing and Residence Life, Facilities
Services, Parking and Transportation, Environmental Health &
Safety, Legal Counsel, vendors, area deans of students, disability
liaisons, faculty, advisory boards, other academic appointees, and
• Provides technical assistance to faculty, staff, and
administrators and liaises with other higher education
institutions; networks with disability agencies and other community
organizations providing services to students, including but not
limited to: Chicago Lighthouse, Chicago Hearing Society, Chicago
Area Interpreter Referral Service, and Caption First.
• Documents communication and events by writing and filing
interview notes; assists with the development of policies and
procedures which reflect best practices among peer institutions;
updates Student Disability Services website and newsletters;
maintains student-tracking database (Accessible Information
Management); contributes data for the annual and other reports when
• Assists the Director in managing the budget, monitoring and
reconciling accounts, processing payroll, and preparing financial
and/or administrative reports.
• Represents Student Disability Services on University-wide
committees and at events; presents on SDS, disability, and
accessibility in higher education.
• Bachelor's degree required. Master's degree in a relevant field
• Concentration in higher education, disability services,
rehabilitation, counseling, or related field highly preferred.
Experience conducting literature reviews, needs assessments,
program evaluations, and creating plans to strategically guide
programmatic and budget decisions.
• Full-time, progressively responsible work experience in
disability services or a related field.
• Prior experience in an educational or university setting.
• Knowledge of a wide range of disabilities.
• Knowledge of disability accommodations and best practices in the
provision of services to students with disabilities in a college
• Familiarity with available software and assistive
• Prior experience working with learning communities specifically
designed for students with disabilities.
• Knowledge of best practices and innovations in the field.
• In-depth knowledge of the ADA and Section 504 of the
• Demonstrated experience communicating effectively in various
forms with diverse populations.
• Supervisory experience.
• Excellent written and oral communication skills.
UChicago has partnered with Keeling & Associates in this search
process. Applications should include a cover letter and resume and
must be sent, preferably in PDF format, to recruiting@KeelingAssociates.com
The subject line of the email should read "UChicago – Deputy
Director, SDS." Confidential inquiries and nominations should be
addressed to Melissa Hagan, Executive Search Consultant, at
All applications received by July 28, 2022, will receive full
consideration. The application review process will continue until
the position is filled.
We seek a diverse pool of applicants who wish to join an academic
community that places the highest value on rigorous inquiry and
encourages diverse perspectives, experiences, groups of
individuals, and ideas to inform and stimulate intellectual
challenge, engagement, and exchange. The University's Statements on
Diversity are at https://provost.uchicago.edu/statements-diversity.
The University of Chicago is an Affirmative Action/Equal
Opportunity/Disabled/Veterans Employer and does not discriminate on
the basis of race, color, religion, sex, sexual orientation, gender
identity, national or ethnic origin, age, status as an individual
with a disability, protected veteran status, genetic information,
or other protected classes under the law. For additional
information please see the University's Notice of