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Asst. Manager, Retail Foods

Middlebury College
Vermont, United States
Salary Not specified
Posted Date
Jun 27, 2022

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Position Type
Administrative, Business & Administrative Affairs, Food Services Management
Employment Level
Employment Type
Full Time
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Asst. Manager, Retail Foods
Middlebury College

Posting Number: S01766

Position Summary:
This position will cover a wide variety of Retail Food Operations locations within Middlebury College's Dining Services. These operations include The Grille, Midd Express, Crossroads, Wilson Cafe, Rehearsals Cafe, Bi-Hall Kiosk and Concessions at two athletics venues. This is a hands-on position, which will oversee operational functions of each location as needed. The Assistant Manager fills in for the Assistant Director, RFO Managers and lead cooks who are absent due to scheduled time off. The Assistant Manager will also help provide temporary administrative coverage for our Retail Food Operations on campus. Provides support for a variety of catered functions and serves as a member of the management team of the Retail Foods Operations. This Assistant Manager will be required to work a very flexible schedule that will include working very late nights (3:00am on occasion) weekends and other shifts as needed.

Essential Functions:
* Provide administrative coverage for all the retail Food Locations as directed by the Assistant Director.
* Maintain excellent relationships with customers, guests, employees and managers when providing coverage.
* Help roll out new culinary programs, operational revisions and remodels under the direction of the Retail Food Operations Assistant Director.
* Will take directive from RFO managers if the Asst. Director is not present
* Do inventory audits on a bi-weekly basis for all locations.
* Oversee complete operations as the lead manager of various retail food locations for assigned periods.
* Provide support for college catering functions as needed.
* Lead all staff at each location in the manager’s absence.
Oversee all Shift resets for employees
Ensure 100% compliance to cashier policy and procedure
Work and adhere to schedule
Find coverage for missing staff if call outs occur
Perform safe counts 3 times a day to ensure logging is 100% compliant
Assign staff to stations and follow up with end of shift meetings and close out procedures
Make change for currency for all units in all RFO locations.
Offer support in all satellite units when needed
Submit work orders on equipment that needs repair
Maintains knowledge of and works with Asst. Director for optimized Budget performance
Locks and secures; safe, office, units and building before ending shift
Assist with concessions, overseeing employees and volunteers on a needed basis
Assist in ensuring all RFO units are stocked so inventory levels are conducive to sales generation
Perform opening and closing procedures as needed and according to location policy.
* Do nightly cash out procedures and reconciliation of cash register drawers as needed.
* Keep catering orders and catering walls updated and communicate the information to the various levels of the departments.
* Conduct safety and sanitation monthly audits and formula corrective actions if necessary.

General Responsibilities:
* Other related duties as assigned by the Asst. Director of RFO.


A high school diploma or equivalent,
Serve Safe Certification, and DLC Training is required.

Knowledge, Skills and Abilities:
Strong time and team management skills, the ability to prioritize tasks to meet deadlines and the ability to build and maintain effective relationships. Knowledge of Microsoft Office: Word, Excel and Outlook. Knowledge of Eatec inventory systems. Strong verbal and written communications. Strong motivation and the desire to grow and adapt within an ever-changing organization is essential.

3+ years progressive food service/restaurant experience with knowledge of administrative functions and roles. Catering and event planning experience. Cash handling skills and good record of policy adherence is critical.

Physical Demands:
Must be able to work long hours and split shifts. Must be able to stand for long periods of time. Must be able to lift 50 lbs. Must be able to work +10 hour shifts on occasion.

Offers of employment are contingent on completion of a background check. Information on our background check policy can be found here:

To apply, visit

Middlebury is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, Middlebury recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. Middlebury also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.

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