Asst. Manager, Retail Foods
This position will cover a wide variety of Retail Food Operations
locations within Middlebury College's Dining Services. These
operations include The Grille, Midd Express, Crossroads, Wilson
Cafe, Rehearsals Cafe, Bi-Hall Kiosk and Concessions at two
athletics venues. This is a hands-on position, which will oversee
operational functions of each location as needed. The Assistant
Manager fills in for the Assistant Director, RFO Managers and lead
cooks who are absent due to scheduled time off. The Assistant
Manager will also help provide temporary administrative coverage
for our Retail Food Operations on campus. Provides support for a
variety of catered functions and serves as a member of the
management team of the Retail Foods Operations. This Assistant
Manager will be required to work a very flexible schedule that will
include working very late nights (3:00am on occasion) weekends and
other shifts as needed.
* Provide administrative coverage for all the retail Food Locations
as directed by the Assistant Director.
* Maintain excellent relationships with customers, guests,
employees and managers when providing coverage.
* Help roll out new culinary programs, operational revisions and
remodels under the direction of the Retail Food Operations
* Will take directive from RFO managers if the Asst. Director is
* Do inventory audits on a bi-weekly basis for all locations.
* Oversee complete operations as the lead manager of various retail
food locations for assigned periods.
* Provide support for college catering functions as needed.
* Lead all staff at each location in the manager’s absence.
Oversee all Shift resets for employees
100% compliance to cashier policy and procedure
Work and adhere to schedule
Find coverage for
missing staff if call outs occur
Perform safe counts 3 times a day to ensure logging is 100%
Assign staff to stations and follow up with
end of shift meetings and close out procedures
Make change for currency for all units in all RFO
Offer support in all satellite units when
Submit work orders on equipment that needs
Maintains knowledge of and works with Asst.
Director for optimized Budget performance
Locks and secures; safe, office, units and building before
Assist with concessions, overseeing
employees and volunteers on a needed basis
Assist in ensuring all RFO units are stocked so inventory
levels are conducive to sales generation
opening and closing procedures as needed and according to location
* Do nightly cash out procedures and reconciliation of cash
register drawers as needed.
* Keep catering orders and catering walls updated and communicate
the information to the various levels of the departments.
* Conduct safety and sanitation monthly audits and formula
corrective actions if necessary.
* Other related duties as assigned by the Asst. Director of
A high school diploma or equivalent,
Serve Safe Certification, and DLC Training is required.
Knowledge, Skills and Abilities:
Strong time and team management skills, the ability to prioritize
tasks to meet deadlines and the ability to build and maintain
effective relationships. Knowledge of Microsoft Office: Word, Excel
and Outlook. Knowledge of Eatec inventory systems. Strong verbal
and written communications. Strong motivation and the desire to
grow and adapt within an ever-changing organization is
3+ years progressive food service/restaurant experience with
knowledge of administrative functions and roles. Catering and event
planning experience. Cash handling skills and good record of policy
adherence is critical.
Must be able to work long hours and split shifts. Must be able to
stand for long periods of time. Must be able to lift 50 lbs. Must
be able to work +10 hour shifts on occasion.
Offers of employment are contingent on completion of a background
check. Information on our background check policy can be found
To apply, visit https://middlebury.peopleadmin.com/postings/26462
Middlebury is an equal-opportunity employer where diversity,
equity, and inclusion are core values. To this end, Middlebury
recruits talented and diverse faculty, staff, and students from
across the United States and around the world. Middlebury
encourages applications from women, people of color, people with
disabilities, and members of other protected classes and
historically underrepresented communities. Middlebury also invites
applications from individuals who demonstrate an ongoing commitment
to advancing diversity, equity, and inclusion in the